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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.3
2,226 Reviews

2,226 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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May 31, 2021

Very pleasant, hassle-free experience as usual -- love dealing with Friendly Kia for buying and servicing. They always go above and beyond for their customers. More

by d.ignacz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenan Smiley
Jun 01, 2021 -

Ken Ganley Kia of New Port Richey responded

For you to say that our team goes "above and beyond" makes our day. Thank you so much for trusting us with your auto service needs! We look forward to working together next time at Friendly Kia.

May 28, 2021

`Love the atmosphere, everyone friendly, Always get the job done you need, I sat outside with other customers, in a shady area and a nice breeze blowing...just relaxed and talked to the other people.... More

by beachrrr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Calma - ***** five star..
May 28, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to review us! We are thrilled to hear that you had such a successful experience working with the Friendly Kia team. Drive safely, and we hope to see you again down the road!

May 28, 2021

I have always had a good experience every time I come. Like most dealerships, it is a busy place at all times but they keep it organized and managed well. More

by Jess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janee Powell-Tavares
May 28, 2021 -

Ken Ganley Kia of New Port Richey responded

Hi Jess - It means a lot to hear that you enjoy your visits with us at Friendly Kia and we really appreciate you taking time to share this feedback. Thank you for being such a great customer! We hope that you have a wonderful weekend.

May 28, 2021

Everyone is friendly & professional. I had a nail in my tire so I bought two new tires and also had them balanced and had the oil changed More

by iamconniez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
May 28, 2021 -

Ken Ganley Kia of New Port Richey responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Thank you for stopping in at Friendly Kia and we wish you many safe and happy miles!

May 28, 2021

Good service, friendly staff, after the service, they help clean the car, not other side and inside. I will recommend Friendly Kia to my family and friends More

by frezzyzhang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenan Smiley, Harry Parmar, Gene Byrd, Matt Parker, Michael Miley, Janee Powell-Tavares, Todd Englehart
May 28, 2021 -

Ken Ganley Kia of New Port Richey responded

An excellent customer experience is our number one priority, so we are thrilled to hear the Friendly Kia team provided outstanding service while you were visiting. Have a great day and safe travels!

May 27, 2021

Easy to set up appointments online. Work always done to a high standard of quality. My Kia will never go elsewhere for service. Thank You More

by crsureda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
R. Darnell Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Walsh
May 27, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for the great review! Hearing that you had such a successful experience working with the Friendly Kia team made our day. Drive safely, and we hope to see you back next time!

May 27, 2021

Always a pleasant experience when I go to Friendly Kia for any reason. That's what the name of the dealership implies. I've never had a bad experience there. More

by JohnK 72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gilliss, Vince Angelotti, Harry Parmar
May 27, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to leave your review with us! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. We hope to see you back at Friendly Kia. Safe travels and have a fantastic day!

May 27, 2021

Great service; very flexible and patient.Matt our Great service; very flexible and patient. Matt our service specialist was superb. We will return! We had our 60k tune up plus extended warranty rep More

by anorriscrnp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Parker
May 27, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for sharing your great review! We are happy that Matt and the team were able to give you a five-star experience and we look forward to welcoming you back to Friendly Kia in the future.

May 25, 2021

Our maintenance check went great. We had a problem withdrawn warnings on and They solved the problem. They people in the service dept. Are always very helpful and friendly. They always greet you wit More

by rlegrand11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenan Smiley, Gene Byrd
May 25, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to review us! We are thrilled to hear that you had such a seamless experience working with the Friendly Kia team. Drive safely, and we hope to see you back next time!

May 25, 2021

It took 3 hrs. for what I was told it would take 1 hr. They told me the car needs repair but on customer report was no mention. They keep taking customer who arrived after me. I had to request to speak wi More

by Gracianoramos
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Xxxxx
Jun 08, 2021 -

Ken Ganley Kia of New Port Richey responded

I'm so sorry that you're upset. This wasn't the experience we wanted for you and I sincerely apologize that your repairs took longer than anticipated. I'd like to speak with you directly to address any outstanding concerns, but I won't be able to find your contact information from this review. Please consider giving me a call. Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

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