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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.3
2,226 Reviews

2,226 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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June 26, 2020

All I have contact with do an awesome job. Everyone is extremely friendly and helpful. All go above and beyond to help. I appreciate all . More

by pamela.mcconnell
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Rich Rehkopf, Cody Brogdon, Harry Parmar
Jun 26, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for the 5-star review, Pamela! It was our pleasure to work with you here at Friendly Kia, and we look forward to your next visit!

June 26, 2020

I am a very satisfied customer of friendly kia . Everyone was nice and informative about purchasing a vehicle. I have bought two new vehicles from them and will get my next one from them as well. More

by shawn_baril
Recommend Dealer
Yes
Employees Worked With
Bob Cipman
Jun 26, 2020 -

Ken Ganley Kia of New Port Richey responded

Shawn, thank you for the 5-star review! We are grateful for your business here at Friendly Kia, and we hope that you continue to enjoy your new vehicle. We look forward to your next visit!

June 26, 2020

I have only felt with the dealership three times as of this date (06/25/20). On each of these occasions the personal who took care of my needs were very courteous and were able to answer any question I pu More

by Bibicoffj
Recommend Dealer
Yes
Employees Worked With
Bill Sizemore
Jun 26, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for the 5-star review! It is always a pleasure to work with you here at Friendly Kia, and we look forward to your next visit!

June 26, 2020

I'm very irritated that they told me my battery was at 4 amps and would fail and my wipers, all 3, were brittle. The battery is still under warranty and when I had it tested it was at 13.9 amps. Only labor More

by Barbshortie
Recommend Dealer
No
Employees Worked With
John Schmidt
Jul 13, 2020 -

Ken Ganley Kia of New Port Richey responded

I'm sorry to hear that you are frustrated. I assure you that all our service recommendations are based on the best diagnostics we have available, and I would like to speak with you directly about what happened during your visit. Would you consider giving me a call? Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

June 26, 2020

Great place to bring your car for service. Did not have to wait long for the matiance on my vehicle. Associates are very helpful. I would recommend Friendly Kia to my family and friends. Thankyou 😎 More

by joes7419
Recommend Dealer
Yes
Employees Worked With
Don't remember his name. He is a young man with light colered hair. 5 ? for him.
Jun 26, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for reviewing Friendly Kia. Our team strives to offer guests with outstanding service and I am glad to hear that came through to you. We look forward to taking care of you next time!

June 26, 2020

I was greeted as soon as I arrived. They started servicing my car immediately. I was updated within a few minutes and told when my car would be finished. They were finished in a timely fashion. More

by dmattingly
Recommend Dealer
Yes
Employees Worked With
I dont Know who was with me
Jun 26, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for trusting the Friendly Kia team to get the job done. It's a privilege to have your business and we look forward to taking care of you next time!

June 26, 2020

Everyone was extremely friendly! The only reason for less than 5 stars is that only about half of the staff was wearing masks/ social distancing appropriately which was a bit concerning during a pandemic More

by kristenlupp
Recommend Dealer
Yes
Employees Worked With
Joe Vickers, Cody Brogdon
Jun 27, 2020 -

Ken Ganley Kia of New Port Richey responded

Kristen - I assure you that customer safety is our number one priority here, and I will certainly share your concerns with my team and work to improve our process going forward. If there is anything more you'd like to share with me, please don't hesitate to give me a call. Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

June 26, 2020

U do not keep your word I was given two oil change and tire rotate came in and was told I have no paper work I said he wrote it down a card showed the card they did the oil nothing eles and said take it u More

by Hthnnc
Recommend Dealer
No
Employees Worked With
Harry Parmar
Jul 13, 2020 -

Ken Ganley Kia of New Port Richey responded

I apologize if there was a misunderstanding here. We would never want to mislead a customer so I would appreciate the chance to look into the details of this situation. Would you please give me a call? I can't find your contact information from this review. Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

June 26, 2020

Please understand that I visit the dealer for everything that my car needs. I go nowhere else but the dealer, FRIENDLY KIA has been so good to me that’s the only place I go! More

by NICKBADABING1214
Recommend Dealer
Yes
Employees Worked With
Don’t know the name, his desk is the first one on the right as you walk in, there are three counters spaces he’s the one to the far right, he sucks his name or picture is not here either or at least I don’t remember his name, Diane Borden, John Gilliss, John Schmidt, Kenan Smiley, Matt Cogswell
Jun 28, 2020 -

Ken Ganley Kia of New Port Richey responded

Nick, thank you for taking the time to review Friendly Kia. We are proud to have earned your business and we look forward to taking care of you next time.

June 26, 2020

Was pleased with steve,Steve, helpful.surprised at the time it took for repair .thought it would have been longer.dont remember sales person. It was a year ago More

by ka77515
Recommend Dealer
Yes
Employees Worked With
Steve in service
Jun 28, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for reviewing Friendly Kia! We're thrilled to hear that Steve provided you with such a pleasant experience and took care of your vehicle.

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