Ken Ganley Kia of New Port Richey - Service Center

Vince was so helpful from my first phone call , he was great! Our part was not going to be available in time for our vacation but Vince called other stores to make sure he got it by Friday so we were able great! Our part was not going to be available in time for our vacation but Vince called other stores to make sure he got it by Friday so we were able to get to Orlando on time ! Thank you Vince More

Was not impressed how my appointment was handled. Service advisor assigned pawned me off to someone else because he was was eating to start my visit. It went downhill from there. Wrong reasons fo Service advisor assigned pawned me off to someone else because he was was eating to start my visit. It went downhill from there. Wrong reasons for my visit. Tried to sell me services I did not want. Sent me to the cashier with another service advisor who specifically asked if all the correct paperwork was there but it wasn’t. So different from my first visit that is why I will go back. Hoping next time does smoother. More

POOR EVERYTHING FROM AMOUNT OF TIME TO WORK NOT DONE Arrived early for recall, and remote, said would be hour and half. There for 4 hours. had to return next day due to gas fumes upon using AC, there f Arrived early for recall, and remote, said would be hour and half. There for 4 hours. had to return next day due to gas fumes upon using AC, there for another 3 hours. Now have extensive heat coming from AC. Programed remote not working at a cost of $78.31. Had AC repaired at mechanic, cost $350.00. More

Best Team, Best Service and Best Selection of Vehicles in the entire Bay Area. Don't waste your time shopping anywhere else no games or gimmicks. the entire Bay Area. Don't waste your time shopping anywhere else no games or gimmicks. More

I like how they come out and greet you when you pull up in your car, instead of wandering around looking for someone. Lounge is always clean, with plenty of free beverage. Service team let's you know what' in your car, instead of wandering around looking for someone. Lounge is always clean, with plenty of free beverage. Service team let's you know what's up with your vehicle during service. More

Great service! My car was having issues and I am under the age required to get a loner car so Friendly Kia provided transportation for me to and from the help me. Fr My car was having issues and I am under the age required to get a loner car so Friendly Kia provided transportation for me to and from the help me. Friendly service! Joe was very efficient and super nice. Will come back again soon! More

I absolutely love dealing with Don and Joe Slater - awesome guys. Very caring and committed - as helpful. As long as they are with Kia you have a customer in me. The car wash section wonderful s awesome guys. Very caring and committed - as helpful. As long as they are with Kia you have a customer in me. The car wash section wonderful staff as well More

The service manager Gene, Service Writer Steve and the rest of the service team are a great group of people. Handled the warranty work on our car, scheduled the follow up after parts arrived and took care rest of the service team are a great group of people. Handled the warranty work on our car, scheduled the follow up after parts arrived and took care of it right away. Made the whole process painless. Kudos! More

I love the staff and service they give at friendly kia. They make it easy and they truly have the right name - Friendly! I really appreciated Toddy who went over and above this lady time I brought my car They make it easy and they truly have the right name - Friendly! I really appreciated Toddy who went over and above this lady time I brought my car in. You are the best! More

My warranty repair was done professionally and efficiently. Nice waiting room and friendly staff. It took longer than I would have liked, however. Thank you. efficiently. Nice waiting room and friendly staff. It took longer than I would have liked, however. Thank you. More