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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.6
2,300 Reviews

2,300 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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August 17, 2020

Friendly checked up on me cause service was a little backed up. Made sure I knew there was Complementary snacks and drinks available to me. More

by seabeenik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon, Harry Parmar
Aug 17, 2020 -

Ken Ganley Kia of New Port Richey responded

We are so glad to hear that you had such a good service experience! Thank you for sharing and for choosing Friendly Kia. Safe travels and we hope to see you again down the road!

August 17, 2020

They were all friendly. They helped me get in to a SUV and out of the forte car. I was not too happy with whoever cleaned my car out since they took it upon themselves to through my American flag away or More

by FELICIAP3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Otto Villalta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Michael Coakley, Harry Parmar
Aug 17, 2020 -

Ken Ganley Kia of New Port Richey responded

Felicia - I'm concerned to hear that your items are missing. We would like to look into this for you to see if we can make it right, but I will need more information to do so. Would you please call me when you have a moment? Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

August 17, 2020

Awesome and very proud of MATT development. Keep up the work. Very positive honesty young gentlemen. My experience went very well nice and fast. Highly recommended!! More

by RASDTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MATT PARKER
Aug 17, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for the 5-star review! It was our pleasure to work with you here at Friendly Kia, and we will certainly let Matt know that you appreciate his help. We hope to see you again sometime!

August 17, 2020

I went in with my 2020 soul for the tire light ok after they had looked at it I was told I needed a new tire because it could not b repaired and the tire was 135.00 so I did no have the money for the tire More

by billmarchione
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Schmidt, Cody Brogdon, Harry Parmar
Sep 03, 2020 -

Ken Ganley Kia of New Port Richey responded

Bill - I'm sorry to hear that you are frustrated. I assure you that it is never our intention to mislead our customers, and I would be more than willing to speak with you directly about what happened with your tire. Would you consider giving me a call? Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

August 16, 2020

Service guys were very nice. One complaint, they wouldn’t look up the service plan I bought with my vehicle. I see coupons on your website however I was never told about them. My bill was 483.21. I shouldn’t More

by dingyrae811
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Aug 17, 2020 -

Ken Ganley Kia of New Port Richey responded

If there was confusion surrounding your bill then I would like to step in to straighten it out. Unfortunately, I won't be able to find your contact information from this review. Would you please give me a call at your earliest convenience? I would appreciate the chance to assist you. Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

August 15, 2020

A no pressure, very friendly, professional & kind dealership. They greet you promptly & keep you updated on service. Walk you to your vehicle when work is completed. Very satisfied. Highly rec More

by pevar
Recommend Dealer
Yes
Employees Worked With
Joe Clark
Aug 17, 2020 -

Ken Ganley Kia of New Port Richey responded

We're so proud to have earned your confidence, Pevar! It was our pleasure to deliver friendly, stress-free service. Thank you for trusting Friendly Kia with your repair and maintenance needs!

August 14, 2020

I had good service I always go to Kiosk for my service thank you very much I would recommend everybody with the Kia for their service More

by nanatoyou13
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Aug 14, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you so much for trusting Friendly Kia with your vehicle time and time again! We are honored to earn your recommendation. Safe driving this weekend and beyond.

August 14, 2020

Friendly KIA has the best service and sales department. The staff goes above and beyond to make sure the customer is happy. Friendly fits in every aspect. More

by llkdb
Recommend Dealer
Yes
Employees Worked With
Cody Brogdon, Harry Parmar
Aug 14, 2020 -

Ken Ganley Kia of New Port Richey responded

We can't ask for better feedback! Thank you so much for saying Friendly Kia is the best in service and sales. It means a lot to have your support.

August 13, 2020

Always great service. They are friendly and keep you advised of what's going on. They are accommodating whenever you need something done I would recommend them to anyone. More

by jmichelleparker1
Recommend Dealer
Yes
Employees Worked With
Vince Angelotti, Cody Brogdon
Aug 13, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for the 5-star review! It is always a pleasure to service your vehicle here at Friendly Kia, and it means a lot to know that we provided the accommodating service we strive for here. We look forward to your next visit!

August 13, 2020

These people are the tops. Every time I go in for service, they always accommodate me, and the longest I have had to wait is just under three hours. An amazing feat when you consider I never make an More

by caroleandskip
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Aug 13, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for trusting the Friendly Kia team with your business. We're committed to providing customers with a seamless and enjoyable experience and it is great to hear that we always impress you! See you during your next service visit.

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