Ken Ganley Kia of New Port Richey - Service Center

Service department was professional personable and timely was greeted quickly all questions answered was made aware of warranty up dates needed and were done while device was being done was greeted quickly all questions answered was made aware of warranty up dates needed and were done while device was being done More

Screwed up the July 4th weekend Scheduled July 3rd a week ahead of time to repair a window switch. Picked the car up early in the AM, Got a call mid Afternoon telling me that they ne Scheduled July 3rd a week ahead of time to repair a window switch. Picked the car up early in the AM, Got a call mid Afternoon telling me that they need to keep my car over the weekend because it was a five hour repair and they ran out of time it was a five hour repair. Telling me they had lots of walk in business to take care of. So xxx, that walk in traffic came ahead of my scheduled repair. My plan was to leave the night of Fri The 3rd, dive through the night to spend the 4th with my daughters for the weekend, something we only get to do once a year. The loner they gave me was a scooter Soul, with no smoking stickers all over it. I was not going to peddle it for ten hours. The kicker was that the sales department was all over me in the AM to trade, something i was considering. Now NEVER More

got the job done in less time than predicted took a while for the part to arrive.. blame that on the times.. once it arrived things went very smoothly. my contact kept me informed and was very took a while for the part to arrive.. blame that on the times.. once it arrived things went very smoothly. my contact kept me informed and was very courteous. the waiting room is comfortable.. coffee and cold beverages are provided along with snack bags More

Friendly service they took me in right away car was done in a timely fashion when quoted. All Employees Are very polite and friendly. Keep up the Good Work. in a timely fashion when quoted. All Employees Are very polite and friendly. Keep up the Good Work. More

63 Miles later Bought my Kia at Friendly's and was very impressed with their customer service. Recently moved to another county. Tried the new county's Kia dealers Bought my Kia at Friendly's and was very impressed with their customer service. Recently moved to another county. Tried the new county's Kia dealership. Not good. When I needed an oil change again, I drove back to Friendly's. Best customer service ever! Great people. Kind, considerate and helpful. If that weren't enough, my car was returned sparkling clean, even the wheel spokes! the inside was all wiped down and vacuumed. And I didn't even ask for it. Believe me it was worth the miles to go back! And I will continue to go back as long as I live here.. More

Goodjob. everything is done on a timely basis and with great attention to the details. I have not nor did I ever have any complaints about the service. everything is done on a timely basis and with great attention to the details. I have not nor did I ever have any complaints about the service. More

great experience techs scheduled my appointment easily and in my time frame. rep was very friendly and informative. i received quick and efficient service with no hass techs scheduled my appointment easily and in my time frame. rep was very friendly and informative. i received quick and efficient service with no hassles. More

I have been a patron of Friendly Kia since 2005. They provide excellent service within the sales department (Vince Angelotti is the best) and the service department goes above and beyond to make sure the provide excellent service within the sales department (Vince Angelotti is the best) and the service department goes above and beyond to make sure the vehicles are well cared for and prompt service provided. More

Went in for service and was treated like family. Their facilities are immaculate and well stocked with creature comforts while you wait. First class operation! facilities are immaculate and well stocked with creature comforts while you wait. First class operation! More

They treat customers amazing! They go above and beyond ! They replaced my windshield and went out of the way to give me a rental car while they were working on that . They replaced my windshield and went out of the way to give me a rental car while they were working on that . More