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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.6
2,300 Reviews
Call Service Center (877) 544-6719

2,300 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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August 19, 2020

Good, polite, responsive customer oriented staff. Well organized service reception area. Waiting areas well spaced. Clean facility in all areas. Personalized checkout and car walk-around. More

by npr8642
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nawa
Report | Print
Aug 19, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to leave us a review! Providing responsive and accommodating customer service is always the goal at Friendly Kia, and we are so glad we made it happen for you. We look forward to your next visit!

August 18, 2020

Service for the first time was very good, friendly staff was really helpful. I would recommend service of your vehicle, I was in and out within the hour. More

by GDAVID1015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Brogdon
Report | Print
Aug 18, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for posting about your 5-star experience with our Friendly Kia team. We're glad to hear that our service department treated you to a seamless experience. See you next time!

August 18, 2020

Polite staff. Quick service . On time. Clean bathroom. Nice waiting area. Loved car wash. Drive for me a long way. 50 minutes but will come back. More

by ssrabb50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Clark
Report | Print
Aug 18, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for the five-stars! It is excellent to hear that you had such a great experience at Friendly Kia. We appreciate the review and you making the trip to work with us! Safe travels and we hope to see you back!

August 18, 2020

Steve was my Service Rep. He was attentive and listened to the problems I was having with my Sorento. Got me a loaner car - which I appreciated. More

by SMM4444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Report | Print
Aug 18, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for the review! We are happy to hear that you enjoyed working with Steve here at Friendly Kia, and we will certainly let him know that you appreciate his help. If you and your Kia Sorento ever need anything else, don't hesitate to come back and see us again!

August 18, 2020

Friendly, courteous, knowledgeable. I will always return to your dealership for service because I trust them to always be honest and only service what is needed at the time More

by foxy7848
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Brogdon
Report | Print
Aug 18, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for reviewing us. We're honored to have earned your trust at Friendly Kia as customers are our priority. Our team looks forward to doing business with you during your next service visit!

August 18, 2020

All work was done as promised with no issues. Thank you. I have no complaints. I have no other comments to make at this time More

by poohbear1721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon, Harry Parmar
Report | Print
Aug 18, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for your support! We appreciate your business and hope to see you back at Friendly Kia next time. Safe travels!

August 17, 2020

Harry was great, friendly and easy to work with. Top notch service with great pricing for everything. It was very quick as well. I will be back for further services in the future More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Report | Print
Aug 17, 2020 -

Ken Ganley Kia of New Port Richey responded

Hi Chris - We are happy to hear that you had a five-star visit with us at Friendly Kia. Thank you so much for sharing this feedback and giving a shout out to Harry! We look forward to our continued relationship.

August 17, 2020

I've always had great experiences with Friendly KIA. They are always prompt, keep me informed, and have been professional in all of their interactions. More

by bkselvg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Report | Print
Aug 17, 2020 -

Ken Ganley Kia of New Port Richey responded

We are always looking for ways to improve, so please call me so we can discuss your experience and learn what would have elevated it to 5 stars. Thank you for your business, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368.

August 17, 2020

Everything was good except when they wash the car, it came back smelling like cigarette smoke.. They must use towels that are not washed. In addition, I did not get a report on the tire wear. I had the More

by cynthia.nesbitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
Report | Print
Aug 18, 2020 -

Ken Ganley Kia of New Port Richey responded

Cynthia - I'm a bit disappointed to see this review. We do strive for clean and accommodating service here, and I'd like to speak with you directly to see if we can get you the information you're looking for regarding the tire wear. I'm going to look up your contact information, but please don't hesitate to give me a call. Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

August 17, 2020

everyone tries hard to make you feel comfortable and make your wait time as short as possible.the waiting area needs to be cooler guys!! More

by PINKYTOE12701
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
steve
Report | Print
Aug 18, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to share this feedback. We will keep this in mind moving forward. If there is anything we can do at your next visit to make you more comfortable, don't hesitate to let us know. Thank you for your business! Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

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