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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.6
2,301 Reviews

2,301 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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September 07, 2020

Service was great as usual. Everyone is helpful. However, I was insulted by non mask wearing customer who inconsiderately sat by me. I didn’t make a fuss, just got up and moved but was disappointed at her la More

by dpassmore541
Recommend Dealer
Yes
Employees Worked With
Lady who took payment., Harry Parmar
Sep 08, 2020 -

Ken Ganley Kia of New Port Richey responded

I'm very sorry that you weren't completely satisfied with your recent visit. We want all of our guests to feel comfortable and I will speak with my team to make sure we prevent situations like this one from happening in the future. Thank you for your business! Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

September 07, 2020

Great staff and service. Highly recommend Friendly Kia Service. Have used them since I purchased my Kia Soul in 2016. Thanks Kia Service Team, for keeping my Kia in excellent condition !!! More

by JeffMc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon, Harry Parmar
Sep 08, 2020 -

Ken Ganley Kia of New Port Richey responded

We're so lucky to have you as a loyal Friendly Kia customer, Jeff! Thank you for continuing to trust our service team with your 2016 Kia Soul. Your business means the world to us!

September 07, 2020

Always a pleasure, Service, Parts and Carwash department's are the best!! They took care of my dead battery and washed my car all within an hour. More

by JRSORRELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Brogdon
Sep 08, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you so much for trusting Friendly Kia with all of your auto service needs! We are glad to hear that your recent battery replacement went smoothly. Enjoy your week!

September 07, 2020

I had an intermittent problem with the ABS light registering on the instruments. It actually affected several other components including the cameras when going forward, the cruise control and the BD More

by psnyder2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Rehkopf, Harry Parmar
Sep 08, 2020 -

Ken Ganley Kia of New Port Richey responded

We are so happy to hear that the service team was able to get you back out on the road so efficiently! Thank you for the review and for choosing Friendly Kia. We appreciate your business and hope to earn it again down the road!

September 07, 2020

Kia is very friendly dealership. All sale person and service Dept is very friendly. I just trade my suv. Brandon is very helpful and knowledge sale person More

by DEEYA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Cheney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Dabrowski, Joe Vickers, John Schmidt, Jon Michael Coakley, Matt Cogswell, Cody Brogdon
Sep 08, 2020 -

Ken Ganley Kia of New Port Richey responded

Deeya - It makes us happy to hear that you've had positive experiences with both our sales and service teams. Thank you so much for your repeat business! We look forward to your next visit with us at Friendly Kia.

September 04, 2020

The service rep was very nice and very knowledgeable. I was treated very well and I found the staff to be careful and thorough. The work was done in a reasonable amount of time and very satisfactory. I wil More

by Ediamond47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Sep 04, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for posting about your recent service visit to Friendly Kia. Our team takes pride in offering excellent experiences for guests and it is great that came true for you! We are proud to have earned your support and we look forward to working with you next time.

September 01, 2020

I was met immediately at the service drive and was updated as to the progress of the work being done. Everyone was friendly and courteous. More

by jhump1023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Sep 01, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for trusting our Friendly Kia team to get the job done! We are proud to have earned your five-stars and we look forward to taking care of you during your next service visit.

August 28, 2020

Excellent facility. Immaculately maintained. Well staffed. Great amenities. Very clean. I would probably get my next car here if they were able to do something with y credit, (hint, hint) More

by RAYMUNDO_GOLDIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Brogdon, Harry Parmar
Aug 28, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for sharing so many kind words about our dealership! We are truly grateful to have you as a customer and would like to assist with your car search in any way possible. Please give me a call if you're interested in discussing this further. Enjoy your weekend! Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

August 28, 2020

very helpful and courteous. Steve Nawa went above and beyond to solve my problem. Customer service was excellent. I will return here for service all the time. More

by dmwebster
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Nawa
Aug 28, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for reviewing Friendly Kia! Taking care of customers is our priority and we are glad to hear that Steve went above and beyond to meet your needs. We're proud to have earned your business!

August 28, 2020

My name is mrs. Lowe I have have bought a Kia soul from Kia New Port Richey friendly Kia had some work done some recalls done and they keep telling me it's something done is something wrong with my car eac More

by Nicole Lowe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Gilliss, Matt Cogswell, Cody Brogdon
Sep 11, 2020 -

Ken Ganley Kia of New Port Richey responded

Mrs. Lowe - I'm sorry to hear that you are frustrated. I assure you that our service recommendations are based on the best diagnostic information we have available, and I would be more than willing to speak with you directly about what happened during your visit. I'm going to look up your contact information, but please don't hesitate to give me a call. Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

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