Ken Ganley Kia of New Port Richey - Service Center

My service technician was friendly and helpful, and he went out of his way to explain what was wrong with my car and to make me feel comfortable. went out of his way to explain what was wrong with my car and to make me feel comfortable. More

Quick and efficient service. Brought my 2007 Sorento in to address a recall from Kia. I made an appointment and was taken right in upon arrival. Service was done promptly. Very go Brought my 2007 Sorento in to address a recall from Kia. I made an appointment and was taken right in upon arrival. Service was done promptly. Very good experience. Nice job Friendly Kia. More

The costumer service is amazing.People are very polite The costumer service is amazing. People are very polite and helpful. Always is a pleasure to go and have your car service. Hope to see you soon The costumer service is amazing. People are very polite and helpful. Always is a pleasure to go and have your car service. Hope to see you soon More

Had an appointment for an oil change and interior window shade hook installation since the hooks were never installed in the factory when car was built. Prior to the appointment, I called twice to confirm t shade hook installation since the hooks were never installed in the factory when car was built. Prior to the appointment, I called twice to confirm the hooks were in the shop and ready to be installed during the oil change. Was assured they were. When the appointment was completed, I was advised they didn’t have the hooks and I would need to come back for that. The service guy I talked with, Matt, and the rest of the service team were great despite this mistake. More

Had to take my car in to get my truck release fixed talked to Joe when i arrived he said that it might take 2 hours and i said fine,about 1 hour later Joe came and said you are all done, that was great talked to Joe when i arrived he said that it might take 2 hours and i said fine,about 1 hour later Joe came and said you are all done, that was great. Joe got me done in half the time thanks Joe great people at Friendly Kia More

Everyone was very friendly They had the parts there are the shop nothing had to be ordered and I was in and out less than 2 hours. the shop nothing had to be ordered and I was in and out less than 2 hours. More

Third Kia ,price and service are always great we drive down from Spring Hill and are never dissatisfied with the service department or sales thank you down from Spring Hill and are never dissatisfied with the service department or sales thank you More

Service department was professional personable and timely was greeted quickly all questions answered was made aware of warranty up dates needed and were done while device was being done was greeted quickly all questions answered was made aware of warranty up dates needed and were done while device was being done More

Screwed up the July 4th weekend Scheduled July 3rd a week ahead of time to repair a window switch. Picked the car up early in the AM, Got a call mid Afternoon telling me that they ne Scheduled July 3rd a week ahead of time to repair a window switch. Picked the car up early in the AM, Got a call mid Afternoon telling me that they need to keep my car over the weekend because it was a five hour repair and they ran out of time it was a five hour repair. Telling me they had lots of walk in business to take care of. So xxx, that walk in traffic came ahead of my scheduled repair. My plan was to leave the night of Fri The 3rd, dive through the night to spend the 4th with my daughters for the weekend, something we only get to do once a year. The loner they gave me was a scooter Soul, with no smoking stickers all over it. I was not going to peddle it for ten hours. The kicker was that the sales department was all over me in the AM to trade, something i was considering. Now NEVER More

got the job done in less time than predicted took a while for the part to arrive.. blame that on the times.. once it arrived things went very smoothly. my contact kept me informed and was very took a while for the part to arrive.. blame that on the times.. once it arrived things went very smoothly. my contact kept me informed and was very courteous. the waiting room is comfortable.. coffee and cold beverages are provided along with snack bags More