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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.3
2,226 Reviews

2,226 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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August 18, 2020

Friendly, courteous, knowledgeable. I will always return to your dealership for service because I trust them to always be honest and only service what is needed at the time More

by foxy7848
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Brogdon
Aug 18, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for reviewing us. We're honored to have earned your trust at Friendly Kia as customers are our priority. Our team looks forward to doing business with you during your next service visit!

August 18, 2020

All work was done as promised with no issues. Thank you. I have no complaints. I have no other comments to make at this time More

by poohbear1721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon, Harry Parmar
Aug 18, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for your support! We appreciate your business and hope to see you back at Friendly Kia next time. Safe travels!

August 17, 2020

Harry was great, friendly and easy to work with. Top notch service with great pricing for everything. It was very quick as well. I will be back for further services in the future More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Aug 17, 2020 -

Ken Ganley Kia of New Port Richey responded

Hi Chris - We are happy to hear that you had a five-star visit with us at Friendly Kia. Thank you so much for sharing this feedback and giving a shout out to Harry! We look forward to our continued relationship.

August 17, 2020

I've always had great experiences with Friendly KIA. They are always prompt, keep me informed, and have been professional in all of their interactions. More

by bkselvg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Aug 17, 2020 -

Ken Ganley Kia of New Port Richey responded

We are always looking for ways to improve, so please call me so we can discuss your experience and learn what would have elevated it to 5 stars. Thank you for your business, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368.

August 17, 2020

Friendly checked up on me cause service was a little backed up. Made sure I knew there was Complementary snacks and drinks available to me. More

by seabeenik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon, Harry Parmar
Aug 17, 2020 -

Ken Ganley Kia of New Port Richey responded

We are so glad to hear that you had such a good service experience! Thank you for sharing and for choosing Friendly Kia. Safe travels and we hope to see you again down the road!

August 17, 2020

They were all friendly. They helped me get in to a SUV and out of the forte car. I was not too happy with whoever cleaned my car out since they took it upon themselves to through my American flag away or More

by FELICIAP3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Otto Villalta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Michael Coakley, Harry Parmar
Aug 17, 2020 -

Ken Ganley Kia of New Port Richey responded

Felicia - I'm concerned to hear that your items are missing. We would like to look into this for you to see if we can make it right, but I will need more information to do so. Would you please call me when you have a moment? Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

August 17, 2020

Awesome and very proud of MATT development. Keep up the work. Very positive honesty young gentlemen. My experience went very well nice and fast. Highly recommended!! More

by RASDTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MATT PARKER
Aug 17, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for the 5-star review! It was our pleasure to work with you here at Friendly Kia, and we will certainly let Matt know that you appreciate his help. We hope to see you again sometime!

August 17, 2020

I went in with my 2020 soul for the tire light ok after they had looked at it I was told I needed a new tire because it could not b repaired and the tire was 135.00 so I did no have the money for the tire More

by billmarchione
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Schmidt, Cody Brogdon, Harry Parmar
Sep 03, 2020 -

Ken Ganley Kia of New Port Richey responded

Bill - I'm sorry to hear that you are frustrated. I assure you that it is never our intention to mislead our customers, and I would be more than willing to speak with you directly about what happened with your tire. Would you consider giving me a call? Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

August 17, 2020

Everything was good except when they wash the car, it came back smelling like cigarette smoke.. They must use towels that are not washed. In addition, I did not get a report on the tire wear. I had the More

by cynthia.nesbitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
Aug 18, 2020 -

Ken Ganley Kia of New Port Richey responded

Cynthia - I'm a bit disappointed to see this review. We do strive for clean and accommodating service here, and I'd like to speak with you directly to see if we can get you the information you're looking for regarding the tire wear. I'm going to look up your contact information, but please don't hesitate to give me a call. Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

August 17, 2020

everyone tries hard to make you feel comfortable and make your wait time as short as possible.the waiting area needs to be cooler guys!! More

by PINKYTOE12701
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
steve
Aug 18, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to share this feedback. We will keep this in mind moving forward. If there is anything we can do at your next visit to make you more comfortable, don't hesitate to let us know. Thank you for your business! Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

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