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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.3
2,226 Reviews

2,226 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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September 08, 2020

Service right on time and everyone very friendly. This was the first oil change on our car and was very satisfied with the service. All my questions and concerns were answered. More

by scrapi44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Brosseau
Sep 08, 2020 -

Ken Ganley Kia of New Port Richey responded

We are so glad to hear that you had such an efficient service experience at Friendly Kia! Thank you for your business and for your confidence in our team. We hope to see you again down the road!

September 08, 2020

I hadn't been there in a long time and I definitely seen much improvement. Not that it was bad in the past but things just had a better flow and the service department worked well together. More

by Candi Rose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Bird, Cody Brogdon
Sep 08, 2020 -

Ken Ganley Kia of New Port Richey responded

Hi Candi - Thank you for reviewing us! We appreciate your business and hope to see you back at Friendly Kia down the road!

September 08, 2020

I went in for service on my 2018 sportage and drove out with a 2021 sportage. I was out the door in under 4 hours.very nice people to work with. More

by GRANDDADSTEVE55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert kipping
Sep 08, 2020 -

Ken Ganley Kia of New Port Richey responded

Congratulations on your 2021 Kia Sportage! We are so happy to hear that you had a positive experience working with our Friendly Kia team. Thank you very much and see you for your next service visit!

September 07, 2020

Kia is very friendly dealership. All sale person and service Dept is very friendly. I just trade my suv. Brandon is very helpful and knowledge sale person More

by DEEYA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Cheney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Dabrowski, Joe Vickers, John Schmidt, Jon Michael Coakley, Matt Cogswell, Cody Brogdon
Sep 08, 2020 -

Ken Ganley Kia of New Port Richey responded

Deeya - It makes us happy to hear that you've had positive experiences with both our sales and service teams. Thank you so much for your repeat business! We look forward to your next visit with us at Friendly Kia.

September 07, 2020

everyone was super nice and they were very helpful! Don was extremely helpful in making sure all the thing required to be done in the car was. More

by chabu708
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Mullis, Cody Brogdon
Sep 08, 2020 -

Ken Ganley Kia of New Port Richey responded

We are so glad to hear that Don delivered such excellent service! Safe travels and we hope to see you back at Friendly Kia next time!

September 07, 2020

Great service from the service department staff and as aways very quick work on are 2019 kia sorento we appreciate it very much are wait was less then 45mins More

by chernandez0956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dannny Harrison
Sep 08, 2020 -

Ken Ganley Kia of New Port Richey responded

We are so happy to hear that you had an efficient service experience! Thank you for the review and safe travels in your 2019 Kia Sorento!

Sep 08, 2020 -

chernandez0956 responded

Great service from the staff of freindky kia the service department was very clean and staff very helpful. Are wait time was under a hour and are 2019 kia sorento was taken care off and giving a gold wash. Thank you

September 07, 2020

Service was great as usual. Everyone is helpful. However, I was insulted by non mask wearing customer who inconsiderately sat by me. I didn’t make a fuss, just got up and moved but was disappointed at her la More

by dpassmore541
Recommend Dealer
Yes
Employees Worked With
Lady who took payment., Harry Parmar
Sep 08, 2020 -

Ken Ganley Kia of New Port Richey responded

I'm very sorry that you weren't completely satisfied with your recent visit. We want all of our guests to feel comfortable and I will speak with my team to make sure we prevent situations like this one from happening in the future. Thank you for your business! Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

September 07, 2020

Great staff and service. Highly recommend Friendly Kia Service. Have used them since I purchased my Kia Soul in 2016. Thanks Kia Service Team, for keeping my Kia in excellent condition !!! More

by JeffMc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon, Harry Parmar
Sep 08, 2020 -

Ken Ganley Kia of New Port Richey responded

We're so lucky to have you as a loyal Friendly Kia customer, Jeff! Thank you for continuing to trust our service team with your 2016 Kia Soul. Your business means the world to us!

September 07, 2020

Always a pleasure, Service, Parts and Carwash department's are the best!! They took care of my dead battery and washed my car all within an hour. More

by JRSORRELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Brogdon
Sep 08, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you so much for trusting Friendly Kia with all of your auto service needs! We are glad to hear that your recent battery replacement went smoothly. Enjoy your week!

September 07, 2020

I had an intermittent problem with the ABS light registering on the instruments. It actually affected several other components including the cameras when going forward, the cruise control and the BD More

by psnyder2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Rehkopf, Harry Parmar
Sep 08, 2020 -

Ken Ganley Kia of New Port Richey responded

We are so happy to hear that the service team was able to get you back out on the road so efficiently! Thank you for the review and for choosing Friendly Kia. We appreciate your business and hope to earn it again down the road!

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