Back

Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.3
2,226 Reviews

2,226 Reviews of Ken Ganley Kia of New Port Richey - Service Center

Sort by
September 14, 2020

Best service ever. I called and not once did they make me feel they weren't there for ME. Very polite informative with a "Whats best for you" mentality. Very pleased amd why i keep coming back. More

by 1232
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon, Harry Parmar
Sep 14, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to share! We appreciate your confidence in the Friendly Kia team and are so proud to have earned your business. Safe travels and we hope to see you again down the road!

September 14, 2020

I keep explaining that my back up camera on Kia Sorrento isn't working. I've brought the vehicle in 3 times. Seems every time I bring it in they say " It's working fine". Well again it is NOT working fine. More

by bosxx
Recommend Dealer
No
Employees Worked With
Cody Brogdon
Sep 29, 2020 -

Ken Ganley Kia of New Port Richey responded

This is a concerning review to read, and I assure you that customer satisfaction is our number one priority here. I would be more than willing to speak with you directly about your backup camera. Unfortunately, I am unable to find your contact information without a full name - would you consider giving me a call? Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

September 14, 2020

2nd visit to this service dept and I'm very impressed with the whole team. Thank you for keeping me informed Harry, I appreciate it. I will continue to bring my car here for outstanding service. More

by martin596
Friendliness
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Sep 15, 2020 -

Ken Ganley Kia of New Port Richey responded

Martin, thank you for taking the time to leave us a review! We are so glad Harry took good care of you here at Friendly Kia, and we will certainly let him know that you appreciate his help. We look forward to your next visit!

September 12, 2020

Please make sure all your employees wear masks for Covid-19. About 22% of the employees were not wearing masks. Made me very nervous during my visit. More

by ken.penkal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon, Harry Parmar
Sep 14, 2020 -

Ken Ganley Kia of New Port Richey responded

This is a concerning review to read. I assure you that customer safety is our number one priority here, and I will be sure to share this feedback with my team to ensure we are living up to our safety standards. If there is anything else you'd like to share with me, please don't hesitate to give me a call. Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

September 11, 2020

The only place to buy a car!! I live two hours away, more than worth the trip!! Always can trust anyone there!! Technicians are very knowledgeable. More

by radarprettyboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Cheney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Otto Villalta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skye Cheney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Dimaggio
Sep 11, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for your confidence in the Friendly Kia team! It means so much to hear that you travel to work with us. We appreciate your business and are wishing you many safe and happy miles down the road!

September 11, 2020

I went in for an oil change and to have a mark that was on my door looked at. Oil change went fine and Cody took care of the mark which was only glue left over from shipping. But when he told me that my A More

by Harryboyden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Brogdon
Sep 14, 2020 -

Ken Ganley Kia of New Port Richey responded

Harry - While I am pleased to hear that Cody and our team took good care of your oil change, I do assure you that we strive for competitive pricing on all our service here, and I would be more than willing to speak with you directly about the A/C filter replacement and our pricing. I'm going to look up your contact information, but please don't hesitate to give me a call. Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

September 10, 2020

Excellent service. Had to wait longer than expected but overall pleased with visit to Kia. Harry Parmar was very efficient and helpful. Will return for next service. More

by glendaely11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Sep 10, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for the review! It was our pleasure to service your vehicle here at Friendly Kia, and we will certainly let Harry know that you appreciate his help. We look forward to your next visit!

September 10, 2020

PLEASE NOTE, RECEIVED PERSONAL CHECK OUT FROM MR G THE OWNER HIMSELF,WALKED ME TO MY TELLURIDE.. SERVICE IS ALWAYS GREAT SERVICE CANNOT COMPLAIN AT ALL. More

by Wingspaa
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Sep 10, 2020 -

Ken Ganley Kia of New Port Richey responded

Congratulations on your new Kia Telluride! We are so honored to have earned your business and we hope to work with you again down the road. Safe travels! - The Friendly Kia team

September 10, 2020

We love Friendly Kia. Everyone from sales to service is awesome. They always do a great job with servicing our car and letting us know what we need. And they always clean and car wash our car. Love Friendl More

by vandenbergbeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon
Sep 11, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for your loyalty to Friendly Kia! We are so proud to have earned your business and happy to hear that the team delivered such an excellent experience. Safe travels and we hope to see you again in the future!

September 09, 2020

The guys in the service department are always so nice and courteous! I just love them, because they never give me a hard time about answering any of my questions! And boy do I have a lot of questions about e More

by karypapsis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmanuel Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2020 -

Ken Ganley Kia of New Port Richey responded

Customer service is our top priority here at Friendly Kia, and it is wonderful to hear that this has been reflected in your experiences working with the team. We appreciate your business and hope to earn it again down the road! Safe travels!

...
54
...