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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.3
2,226 Reviews

2,226 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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September 30, 2020

Had my service it was the best ever my service advisor Toddee got a great job for me . got it done on time car cleaned paper work complete fast thanks for the custom fast service GLENN More

by Glenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toddee Englehart
Sep 30, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to leave such a kind review, Glenn! It is fantastic to hear that Toddee went above and beyond to deliver such an excellent service experience. We appreciate your business and hope to work with you again at Friendly Kia!

September 30, 2020

Very nice and friendly dealer. Waiting area was clean and plenty of room. Work was performed in a very timely manner for it being a Saturday. Price of the oil change and rotate seems to be quite a bit higher More

by davidburgess0915
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Oct 01, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for the review, David! It was our pleasure to service your vehicle here, and if you have any lingering questions about the cost, please don't hesitate to give me a call. We strive for competitive pricing here, and I would be more than happy to speak with you directly. Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

September 29, 2020

I think its place that shows its concern for the customer and a great deal of effort in pleasing the customer also going extra mile More

by harris5629
Customer Service
Recommend Dealer
Yes
Employees Worked With
Crystal Cheney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane Borden, Jobs ., John Schmidt, Matt Cogswell, Cody Brogdon, Harry Parmar
Sep 29, 2020 -

Ken Ganley Kia of New Port Richey responded

We could not ask for better feedback! Thank you for taking the time to review us. We appreciate your business and hope to work with you again at Friendly Kia!

September 29, 2020

Very helpful on troubleshooting my starting problem over the phone. This got the car started so I could drive to dealership. Took my car right in. More

by palmapeach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Clark
Sep 29, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for reviewing us! It is great to hear that you had a great experience at Friendly Kia. We appreciate your business and are wishing you many safe and happy miles!

September 29, 2020

My visit was ok,nothing special happened. The young blonde male that use to work at the carwash greeted me and he was AWESOME and happy to be there. More

by crownkennels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Sep 29, 2020 -

Ken Ganley Kia of New Port Richey responded

We appreciate you taking the time to leave a review. Our team is always looking for ways to improve the customer experience, so if you would be willing to share any additional feedback, please give me a call. Thank you for your business, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

September 29, 2020

Always amazing very friendly all work was done in a timely manner didn’t have to wait forever and a day very happy to own a KIA More

by imemmasdad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon, Harry Parmar
Sep 29, 2020 -

Ken Ganley Kia of New Port Richey responded

This review made us smile! Thank you for sharing and for choosing Friendly Kia. We appreciate your support and hope to see you again down the road!

September 29, 2020

I came in without an appointment with tire issues. They said " no worries we will take great care of you". The waiting area was clean and well spaced. My wait was not long at all. All the staff was friendl More

by Sister34668
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I wish I could remember, but they were all great!, John Schmidt, Cody Brogdon, Harry Parmar
Sep 30, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for the review! It was our pleasure to assist you here at Friendly Kia, and if you ever need anything else, don't hesitate to come back and see us again!

September 29, 2020

I bought my Kia from you and at my service date I was so pleased with my oil change and car wash for free.Every one treated me great.Thank-you all. You all deserve a 10. I love my car. More

by pecan54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jane P-Tavares and Dennis Calma , Vince Angelotti
Sep 30, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for trusting Friendly Kia to get the job done. We look forward to taking care of you during your vehicle's next service visit!

September 28, 2020

Service advisor Joe was excellent in keeping me up to date on service, Everyone was friendly and efficient. Car wash service went above and beyond vacuuming all the dog hair in my car. I got my car bac More

by bcountermine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Sep 28, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for reviewing Friendly Kia and for giving a shout out to Joe. We want guests to be confident in our services and I am glad that came true for you!

September 28, 2020

Waiting for Customer service rep. To call back and schedule appt for windshield issue. Otherwise I was there from 2:30 pm and left after 5:30 for service! More

by pasolsn
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Women’s name not listed!
Sep 29, 2020 -

Ken Ganley Kia of New Port Richey responded

I will be sure to address your feedback with my team so we can get in touch to set up an appointment to take care of your vehicle's windshield. If there is anything else you would like to discuss, please don't hesitate to call. Thank you for your business, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368.

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