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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.3
2,226 Reviews

2,226 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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October 08, 2020

Everyone is very professional and very friendly. I brought my car in for a problem and they checked it out and fixed the problem. And it was under warranty. More

by iamconniez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon, Harry Parmar
Oct 09, 2020 -

Ken Ganley Kia of New Port Richey responded

We were glad to assist you! Thank you for taking time out of your day to write us a review and rate Friendly Kia five stars. If any future issues should arise, we will be here to help.

October 07, 2020

I love Friendly Kia! Their customer service is superb! It is hands down, the best car dealership around! Their staff always make you feel taken care of! More

by taber3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon
Oct 07, 2020 -

Ken Ganley Kia of New Port Richey responded

We couldn't have asked for a better endorsement! It makes our day to hear how confident you are in our incredible team. Thanks for being such a great member of the Friendly Kia family!

October 06, 2020

I am beyond pleased with my service rep and the mechanic that worked on my car. Joe and Jay went above and beyond to make sure my car was fixed the correct way and in a timely manner. More

by jld9899
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe and Jay
Oct 06, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for trusting Friendly Kia to take care of your vehicle. We are committed to offering great service as customer safety and satisfaction are our goals. It makes us happy to hear that Joe and Jay made the right impression and we hope to work with you sometime down the road!

October 06, 2020

Pleasant, efficient, rapid..Pleasant, efficient, Pleasant, efficient, rapid.. Pleasant, efficient, rapid .. Easy to locate Easy to locate Amazing snacks, beverages Comfortable waiting area More

by Carsonrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Oct 06, 2020 -

Ken Ganley Kia of New Port Richey responded

What great feedback! Thank you so much for sharing these details about your visit to Friendly Kia so that others will know what it's like to be our guest. Hope to see you down the road!

October 06, 2020

Janea was very helpful and made my (almost 3 week repair) bearable. My repair was under factory warranty so I didn’t have an out of pocket charge. More

by JAXTART40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janea
Oct 06, 2020 -

Ken Ganley Kia of New Port Richey responded

It's great to hear that Janea could assist with your repairs and deliver a five-star experience. Thank you so much for writing us a great review! If any future issues arise, the Friendly Kia team will be here to help.

October 03, 2020

Took our 2019 stinger gt2 for first oil change. Service checked all system and fluids. Was done in less than an hour. Thanks Harry for your professional curtesy. More

by tambob2336
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Oct 05, 2020 -

Ken Ganley Kia of New Port Richey responded

It is wonderful to hear that you had such an efficient service experience at Friendly Kia! Thank you for sharing and for shouting out Harry. Safe travels in your 2019 Kia Stinger GT2 and we hope to see you back!

Oct 05, 2020 -

tambob2336 responded

Always a pleasure

October 02, 2020

Great service l only had a flat tire If you keep bugging me with this surveys every time I come for a service I will stop coming More

by gking7
Recommend Dealer
Yes
Employees Worked With
John Schmidt
Oct 05, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for leaving a review as it lets our service department know that their efforts were appreciated. We would hate to lose your business by asking for feedback. I'd be happy to remove you from our contact lists, however, I will need your full name to do so. Please give me a call at your convenience. Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368.

October 02, 2020

joe was great took care of me from start to finnish.car was ready when promised.got me a shuttle back and forth.very polite ,escorted me to car. More

by PINKYTOE12701
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
joe is 5 star
Oct 02, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for the 5-star review! It was our pleasure to assist you here at Friendly Kia, and we will certainly let Joe know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

October 02, 2020

Oil change service was quick at 45 minutes. Checked systems and tires. Checked brakes also. Gave recommendation to replace brakes next visit and estimated cost. More

by pennyleventis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt
Oct 05, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for stopping by to review Friendly Kia! We strive to provide a seamless experience for guests and I am glad to hear that your recent oil change went smoothly. Our team looks forward to taking care of you next time!

September 30, 2020

Everyone at the dealership is super nice and helpful. I have always been treated with respect and they are quick to help. I purchased 2 cars in 1 week from the dealership and will continue to do business More

by WIILDMISS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Jozsa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Kipping , Bobby Walsh
Sep 30, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for doing business with the Friendly Kia team. We're glad to hear that you always enjoy your experiences with us!

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