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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.3
2,226 Reviews

2,226 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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October 27, 2020

Awesome service, from start to finish. Janee P. Tavares, was a pleasure to work with. I appreciate her on how to helps's customers. Says alot about her personality. More

by artiebon857
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janee P-Travares!! Excellent at what she does!!
Oct 27, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for trusting Friendly Kia with your vehicle, Artie. It is fantastic to hear that Janee continues to impress you and we look forward to seeing you next time!

Oct 27, 2020 -

artiebon857 responded

You're welcome and thank you.

October 27, 2020

They should improve that everyone should be in the same page Have people bilingual.over the phone and office or service dep.should have plany of variety of car colors.choices More

by guerreroiris5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmanuel Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janey, Cody Brogdon
Oct 29, 2020 -

Ken Ganley Kia of New Port Richey responded

We strive to deliver a seamless experience and I apologize if we fell short in any way. I'd be more than willing to speak with you regarding this feedback as we are always looking to improve our processes. Please give me a call at your convenience. Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

October 26, 2020

My rep was extremely personable and provided relevant information. I also thought the timely manner in which I got my car back was on-point. More

by napierw.alan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John P
Oct 26, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to leave us a review! We are so glad our team provided the accommodating and attentive service we pride ourselves on at Friendly Kia, and if you ever need anything else, don't hesitate to come back and see us again!

October 26, 2020

My vehicle warranty repair was completed earlier than expected! Done right! I’m always pleased with the level of care I receive! I received a lovely loaner vehicle, and the repairs were covered 100%. I h More

by Theresajanelpn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenan , Cody Brogdon
Oct 26, 2020 -

Ken Ganley Kia of New Port Richey responded

Hi Theresa - Thank you for taking the time to review us! We strive to deliver efficient and transparent service, and it is wonderful to hear that this was reflected in your experience. Safe travels, and we are looking forward to working with you again at Friendly Kia!

Oct 26, 2020 -

Theresajanelpn responded

Kenan and Matt were most helpful! It was greatly appreciated!

October 26, 2020

Great service, quick turn around time and clean waiting area. They made sure all of my tires were in great condition and cleaned up afterwards. More

by vic.riv28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Rehkopf, Harry Parmar
Oct 26, 2020 -

Ken Ganley Kia of New Port Richey responded

We can't ask for better feedback than this! Thank you so much, Vic. For all your future auto service needs, our team at Friendly Kia will be here to help.

October 26, 2020

Personable and done in a timely fashion! Comfortable waiting area. Getting my vehicle served at Friendly Kia is a pleasure....Appreciate the friendly and helpful team! More

by kleins3557
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Oct 26, 2020 -

Ken Ganley Kia of New Port Richey responded

It really means a lot to hear that you enjoy your visits with us at Friendly Kia. Thank you for sharing kind feedback about our wonderful team! We look forward to working together for years to come.

October 26, 2020

Excellent service. Friendly, easy to understand and talk with. Fast service on a Saturday. Thank you! I’ll recommend you to others for service. Great job More

by Reneesimpson123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know his name.
Oct 26, 2020 -

Ken Ganley Kia of New Port Richey responded

We are delighted to earn your recommendation! Thank you so much. All of us at Friendly Kia appreciate your support and hope to see you down the road.

October 26, 2020

Friendly Kia is just that. The service department is also very knowledgeable and accommodating! Joe Clark took excellent care of me on my recent visit! More

by Terrie S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Clark
Oct 27, 2020 -

Ken Ganley Kia of New Port Richey responded

Terrie, thank you for taking the time to leave us a review! It was our pleasure to assist you here at Friendly Kia, and we will certainly let Joe know that you appreciate his help. We look forward to your next visit!

October 26, 2020

Harry was very helpful. Kept me informed on progress and timeline of service. Car was clean upon return. Waiting area was clean and comfortable thank you More

by mfratello0589
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Oct 27, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to leave us a review! We are so glad you enjoyed working with Harry here at Friendly Kia, and we will certainly let him know that you appreciate his help. We look forward to working with you again sometime!

October 22, 2020

I always have a good experience here. Service dept is top notch. Matt and D J are excellent and always try to accommodate and give you the best service. More

by graywolf0759
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt in service and D J mechanic, Kenan Smiley
Oct 22, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to review us! It is wonderful to hear that Matt and DJ earned your five-stars. We appreciate your business and hope to work with you again at Friendly Kia!

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