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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.3
2,226 Reviews

2,226 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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November 09, 2020

The service tech was very efficient, knowledgeable, informative, friendly. I was just disappointed that the dealership would not fix the tiny scratch on my drivers door. More

by charleneewing57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt in service dept, Kenan Smiley
Nov 11, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for sharing so many kind words about our Service Department. I apologize that we couldn't assist with this scratch and would be happy to speak with you about this further. Don't hesitate to give me a call. Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

November 09, 2020

On time for appt. and done by stated time. Harry was very friendly and checked in throughout the service as I waited on site. Want him every time now. More

by jennifer.bunker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Nov 09, 2020 -

Ken Ganley Kia of New Port Richey responded

Jennifer - thank you for trusting Friendly Kia with your vehicle. We're thrilled to hear that Harry was such a pleasure to work with and that he earned your business. Hope to see you next time!

November 09, 2020

They took me right away, completed the work promptly and had my car washed and back to me when promised. they were very professional, and I feel confident in their service dept. More

by carveririshrose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon, Harry Parmar
Nov 10, 2020 -

Ken Ganley Kia of New Port Richey responded

We couldn't have asked for a better endorsement! It's great to hear that our team took such good care of you and your vehicle. Thank you for trusting Friendly Kia with your repair and maintenance needs!

November 09, 2020

Absolutely terrible service. Service department has an extreme lack of over all knowledge. Pushy sales people, makes you feel like you are being taken advantage. More

by jtmoore1030
Recommend Dealer
No
Employees Worked With
Anthony Diaz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Jozsa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Correa, Carl Joyner, Dannny Harrison, Joe Dimaggio, John Armstrong, Melissa Drake, Taylor Colgan, Vince Angelotti
Nov 23, 2020 -

Ken Ganley Kia of New Port Richey responded

This doesn't sound like the knowledgeable and accommodating service we strive for here, and I would certainly like to speak with you directly about what happened during your visit. Unfortunately, I am unable to find your contact information based on this review - would you consider giving me a call? Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

November 06, 2020

Usually have a great experience here but I will say this last time being here it wasn’t. One the prices were crazy expensive and didn’t need to have things done. Also none of my fluids were filled. Not even More

by rachwood81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Schmidt, Cody Brogdon, Harry Parmar
Nov 20, 2020 -

Ken Ganley Kia of New Port Richey responded

It's hard to see this feedback as we strive to provide thorough service. I am sorry if we fell short during your last visit and we're disappointed to hear that this cost us your business. I will discuss these concerns with my team so we can improve for the next guest. Thank you. Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

November 04, 2020

Our salesman sage did a wonderful job very professional attitude and attention to our needs Skye the financial manager awesome as always feel like family here More

by hmjr52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skye Cheney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sage
Nov 04, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you so much for posting about your recent purchase experience! We love to hear that Skye and our team made you feel comfortable throughout the buying process. Safe driving and hope to see you again at Friendly Kia!

November 03, 2020

Started out with an oil change and tire rotation. Walked out with a new car with lower payments. What’s not to love about that? More

by deendee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Otto Villalta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Dimaggio
Nov 03, 2020 -

Ken Ganley Kia of New Port Richey responded

Your review made us smile! Thank you so much for visiting us at Friendly Kia and trusting us with your business. We hope that your new vehicle is treating you well.

November 03, 2020

Best service, friendly, curtious, especially the young greeter and Mark, keepers. NEVER FELT MORE WELCOME. Keep up the great work, ill be back again for sure. More

by 1bostoncoach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Dimaggio, Cody Brogdon
Nov 03, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for sharing your feedback for Friendly Kia. It's a privilege to have earned your support and 5-stars! We look forward to taking care of you next time!

November 03, 2020

Courteous, attentive, good service. Friendly KIA clearly represents their name. During these trying times these employees do everything they can to assist and protect the public. More

by dan.bergen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Nov 03, 2020 -

Ken Ganley Kia of New Port Richey responded

Hi Dan - thank you for sharing your kind feedback. The safety and satisfaction of guests remain our priorities and I am glad that came through to you. It is a pleasure to have your business at Friendly Kia!

November 02, 2020

Good Experience. They addressed every concern we had and completed our van in timely manner. Thank you Harry, John, and Cody. Our van is driving better than ever. More

by Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon, Harry Parmar
Nov 02, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to share your experience working with us, Ryan! It is excellent to hear that Harry, John, and Cody delivered such a seamless service experience. We appreciate your support and hope to work with you again at Friendly Kia!

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