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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.5
2,249 Reviews

2,249 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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November 17, 2020

There friendly and patient and understanding I will use this dealership again. Don’t have any more to say but thank you and have a happy holiday More

by debello.carol
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt and Bob
Nov 18, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Friendly Kia, and we look forward to working with you again sometime. Happy holidays!

November 17, 2020

Happy with service, quality, friendliness... keep up the good work, KIA... Many faces have changed over the years, but quality is still good... Somewhat harder to get an appointment the next week, now you More

by rsnook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Angelotti, Harry Parmar
Nov 18, 2020 -

Ken Ganley Kia of New Port Richey responded

We appreciate your patience as well as this kind feedback about our team. Thank you so much for being a great Friendly Kia customer! We look forward to our continued relationship.

November 13, 2020

They addressed my tire problem right away without an appointment and also corrected the recall on rear light wire . the only problem I have was they gave me two tire and put them both on the passenger s More

by Starfish672
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Nov 13, 2020 -

Ken Ganley Kia of New Port Richey responded

I'm so sorry to hear about our mistake and I sincerely apologize. If this hasn't been fixed yet, would you please give me a call at your earliest convenience? I won't be able to find your contact information without your name. Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

Nov 20, 2020 -

Starfish672 responded

Harry corrected the problem I had with the tire placement.

Nov 23, 2020 -

Ken Ganley Kia of New Port Richey responded

We are glad to hear that! Thank you for your business.

November 13, 2020

Everyone is great there. Very helpful and courteous. Our family has purchased numerous cars and wouldn't go anyplace else. Car wash area is terrific. More

by kielbasaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon, Harry Parmar
Nov 13, 2020 -

Ken Ganley Kia of New Port Richey responded

We're so lucky to have you in the Friendly Kia family! Thank you for trusting us with your business over the years!

November 13, 2020

Always a pleasure, service is prompt and efficient. They understand to take customer's needs into consideration. The young man even stayed later to accommodate me picking up. More

by Kathy Callaghan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garcia
Nov 13, 2020 -

Ken Ganley Kia of New Port Richey responded

Kathy, thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Friendly Kia, and if you ever need anything else, don't hesitate to come back and see us again!

November 12, 2020

I’ve always been pleased with the service at Friendly. The staff is professional and courteous. Good place to do business. And a free car wash too. More

by dnhanyemail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon, Harry Parmar
Nov 12, 2020 -

Ken Ganley Kia of New Port Richey responded

Your feedback means so much to us and we appreciate you taking the time to share! It is fantastic to hear that our Friendly Kia team impressed you by providing great service. We hope to see you next time!

November 12, 2020

Always pleased with your service department! I've had the pleasure of working with Harry a few times and he is always friendly and helpful. Makes me feel like my satisfaction is important. More

by laurie375
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Kipping, Harry Parmar
Nov 12, 2020 -

Ken Ganley Kia of New Port Richey responded

Laurie - Thank you for taking the time to review us! We are proud to have earned your business and happy to hear that Harry earned your five stars. Safe travels, and we hope to work with you again at Friendly Kia!

November 12, 2020

I'm always well taken care off. They are very informative with my care and what it needs. Love friendly Kia. THANK YOU TO ALL More

by durel305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Nov 12, 2020 -

Ken Ganley Kia of New Port Richey responded

We're so grateful to have you in the Friendly Kia family! Thank you for your confidence in our team!

November 12, 2020

Fast service. Mathew Parker is great in service, Keeps me informed throughout. Your car wash takes way too long to complete the wash. That’s why I only use the car wash during service. It takes an average More

by gkarpiak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Parker, Joe Slater
Nov 13, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to leave us this review and feedback. We do strive for efficient service here, and I will be sure to share this with my team to ensure that we work on improving our speed going forward. If there is anything more you'd like to share with me, please don't hesitate to give me a call. Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

November 11, 2020

Friendly Kia lives up to its name. Every staff member in every department that I have dealt with has been friendly, helpful and efficient to the max. More

by PastoreLOCHRIDGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I believe his name was Matt.
Nov 11, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to review us! It is fantastic to hear that you had such an exceptional experience working with the Friendly Kia team. We appreciate your business and hope to see you back next time!

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