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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

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2,226 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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November 19, 2020

Love this center have bought 2 vehicles from this friendly Kia im so happy with all they do Vincent's goes above and beyond service center all of them are great More

by mistressmydnite6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Body Shop, John Schmidt, Rich Rehkopf, Vince Angelotti, Cody Brogdon, Harry Parmar
Nov 19, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for your confidence in the Friendly Kia team! We appreciate your repeat business and hope to work with you again down the road. Safe travels!

November 18, 2020

Valet service made it practical to get service done. Car was vacuumed upon return. Valet picked up and returned car without me being home. Service fine. More

by rhaas4
Recommend Dealer
Yes
Employees Worked With
Cody Brogdon
Nov 18, 2020 -

Ken Ganley Kia of New Port Richey responded

Thanks for the lovely review! It was our pleasure to help make your service visit exceptionally convenient and considerate. Thank you for trusting Friendly Kia with your repair and maintenance needs!

November 18, 2020

Outstanding service department. Very professional. Comfortable waiting area. They keep you posted on everything being done to your vehicle. Quick service, fair pricing. I highly recommend this place. More

by Andrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Parker, Joe Vickers
Nov 18, 2020 -

Ken Ganley Kia of New Port Richey responded

Andrew, thank you for taking the time to leave us a review! We are grateful for your business here at Friendly Kia, and we will certainly let Matt know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

November 18, 2020

We met our service rep 5 minutes before we left,at that time we also met the tech that worked on the car.unlike the service rep he was very helpful. More

by mg14147
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Nov 18, 2020 -

Ken Ganley Kia of New Port Richey responded

I am sorry to hear that you had a disappointing experience. We expect all of our guests to receive five-star service, and I would appreciate the chance to speak with you so I can better understand what happened here. If you are willing to discuss this further, please give me a call at your earliest convenience. Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

November 18, 2020

When they tell you your car will be ready at 10 it is ready at 10. Harry is alway very nice .my car is always clean and washed when they bring me my car . More

by gooygoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Nov 19, 2020 -

Ken Ganley Kia of New Port Richey responded

We're thrilled to hear that Harry and the rest of our team always deliver such transparent and considerate service! Thank you for trusting Friendly Kia with all your repair and maintenance needs!

November 17, 2020

Excellent! I needed a new tire, they were able to fit me in the morning, on a full day. I am very appreciative. The lady and gentleman that help me were so nice!! I could not thank them enough. Dawn is a More

by t_hicks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn
Nov 17, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for the kind words! We love hearing that Dawn delivered such an excellent service experience. Thank you for your business and safe travels! We hope to work with you again at Friendly Kia!

November 17, 2020

My representative got my vehicle in and out so I could get back to work on time I could not ask for better service thank you More

by lillynelson39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Rich Rehkopf, Cody Brogdon, Harry Parmar
Nov 17, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for the review, Lilly! We strive to deliver efficient service, and it is great to hear that this was reflected in your time working with us. Safe travels, and we hope to earn your business again at Friendly Kia!

November 17, 2020

There friendly and patient and understanding I will use this dealership again. Don’t have any more to say but thank you and have a happy holiday More

by debello.carol
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt and Bob
Nov 18, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Friendly Kia, and we look forward to working with you again sometime. Happy holidays!

November 17, 2020

Happy with service, quality, friendliness... keep up the good work, KIA... Many faces have changed over the years, but quality is still good... Somewhat harder to get an appointment the next week, now you More

by rsnook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Angelotti, Harry Parmar
Nov 18, 2020 -

Ken Ganley Kia of New Port Richey responded

We appreciate your patience as well as this kind feedback about our team. Thank you so much for being a great Friendly Kia customer! We look forward to our continued relationship.

November 13, 2020

They addressed my tire problem right away without an appointment and also corrected the recall on rear light wire . the only problem I have was they gave me two tire and put them both on the passenger s More

by Starfish672
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Nov 13, 2020 -

Ken Ganley Kia of New Port Richey responded

I'm so sorry to hear about our mistake and I sincerely apologize. If this hasn't been fixed yet, would you please give me a call at your earliest convenience? I won't be able to find your contact information without your name. Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

Nov 20, 2020 -

Starfish672 responded

Harry corrected the problem I had with the tire placement.

Nov 23, 2020 -

Ken Ganley Kia of New Port Richey responded

We are glad to hear that! Thank you for your business.

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