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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.4
2,250 Reviews

2,250 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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November 30, 2020

They were fast and efficient. I was a little late ti appointment they had ni problem taking me in for my 30k milage service. And they washed car after they were done. More

by bigshovel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Brogdon
Dec 01, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for trusting Friendly Kia with your vehicle. We're pleased to see that our team was so accommodating as customer satisfaction is our goal. Hope to see you next time!

November 29, 2020

Always a pleasure going to my local Kia service department. The guy's really do their very best from the minute you arrive to your departure. Best dealership in the whole state if Florida!! Truly, More

by JRSORRELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Kenan Smiley
Dec 01, 2020 -

Ken Ganley Kia of New Port Richey responded

It's great to hear from you, Jen! We are honored that you would say Friendly Kia is the best dealership in Florida. Thank you so much for your support and see you down the road!

November 27, 2020

Harry is always informative and friendly. I like coming to friendly kia because I know alot of the employees and they are always making sure im.in good hands More

by lefty063075
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Nov 30, 2020 -

Ken Ganley Kia of New Port Richey responded

We are so happy to hear that you enjoy your visits with us at Friendly Kia. Thank you for the rave review! All of us look forward to our continued relationship.

November 26, 2020

Well, after many times to fix the same issue it seems that this time might have done. Great Job, we do not drive the car often so it will only be a matter of time before we are totally sure that the pro More

by jementerprize
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Mullis
Nov 30, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Friendly Kia, and if you have any further questions or need anything else, don't hesitate to give us a call or come back and see us again!

November 25, 2020

As usual the service was great. I was a drive in no appointment someone came over to me right away ask what I was there for and got me a service person who was a women I don’t remember. She did a great More

by tzbucs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Nov 29, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking a moment to leave Friendly Kia a review! We strive to deliver a seamless experience and I am happy to hear that our service team hit the mark!

November 25, 2020

Service was great. They had me involved with all issues needed including the road test. I spoke directly to the technician working on the car. More

by dadgonzo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John ( service writer)
Nov 30, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you so much for taking the time to leave a 5-star review of Friendly Kia! We sincerely appreciate your business and hope to have the opportunity to work with you again in the future. Safe travels!

Nov 30, 2020 -

dadgonzo1 responded

the only down fall is the amount of e-mails and phone calls I get after going to the dealership. It is very bothersome , in a week three phone calls trying to sell me something or a car to 11 e-mails

Dec 01, 2020 -

Ken Ganley Kia of New Port Richey responded

I sincerely apologize for the unwanted communication. I would be more than willing to speak with you directly to ensure we get this sorted out. Please don't hesitate to give me a call. Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

Dec 01, 2020 -

dadgonzo1 responded

I have spoken to your leadership team about this my last visit and it did not help. the most recent visit I got calls before I even arrived. I want to have open communication with you and the dealership but way over kill at this point. Up selling calls and bothersome calls got to stop

November 24, 2020

Excellent customer service and care for my vehicle. I highly recommend buying a new car from this dealership. The employees there really love their jobs and it’s obvious. More

by Amy M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Second day for a man whose name starts with J
Nov 24, 2020 -

Ken Ganley Kia of New Port Richey responded

We couldn't have asked for a better endorsement, Amy! It's always such a pleasure doing business with you. Thank you for trusting Friendly Kia with your repair and maintenance needs!

November 24, 2020

Harry was extremely helpful and courteous. Always a pleasure to work with this place. Had Scratches on one of my rims and torn tire. Harry set up everything and made my needs were to satisfaction. More

by tambob2336
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Nov 24, 2020 -

Ken Ganley Kia of New Port Richey responded

It's great to hear that Harry helped ensure you drove home from Friendly Kia a satisfied customer. Thank you so much for sharing this positive feedback! If any future issues arise, we would be glad to assist you.

November 24, 2020

Friendly Kia service is outstanding. There customer service is 5 star. I always deal with Matt the service advisor and when you need something or are having a problem he is the guy. Always have an awes More

by Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt.
Nov 24, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to leave us a review! It is always a pleasure to service your vehicle here at Friendly Kia, and we will certainly let Matt know that you appreciate his help. We look forward to your next visit!

November 24, 2020

Great service and knowledgeable staff. Why do you have to have a minimum of 25 words? I am sure that is a deterrent for people to complete this survey. You have great staff keep the survey simple! More

by sbb1213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon, Harry Parmar
Nov 25, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to leave us a review! We are grateful for your business here at Friendly Kia, and we look forward to your next visit!

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