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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.4
2,250 Reviews
Call Service Center (877) 544-6719

2,250 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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December 02, 2020

Usually get in pretty quick and out , friendly service . Try not to go there very often , but they are there fir you if you need repairs More

by marlinmikecng11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon, Harry Parmar
Report | Print
Dec 02, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to review us, Marlin! We strive to deliver efficient and professional service, and it is great to hear that the team earned your five-stars. We appreciate your support and hope to work with you again at Friendly Kia!

December 02, 2020

Very friendly staff and quick to resolve issues. They took care of all warranty work and ordered the needed parts. They updated us they the whole process More

by cbeebe1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon, Harry Parmar
Report | Print
Dec 03, 2020 -

Ken Ganley Kia of New Port Richey responded

Thanks for sharing your recent service experience with us! We are thrilled to hear that our team took care of your warranty and got all the parts needed to get you safely back on the road. Sending a big thank you from all of us here at Friendly Kia!

December 02, 2020

From my salesman ..to the service department and also the Parts department, FRIENDLY KIA has been nothing less than TOP NOTCH ...I WILL BE RECOMMENDING THIS ESTABLISHMENT TO OTHERS ...🌹😎 More

by jordanwarren831956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon, Harry Parmar
Report | Print
Dec 03, 2020 -

Ken Ganley Kia of New Port Richey responded

Jordan - your feedback means so much to us and we appreciate you taking the time to share. We are proud to have earned your business at Friendly Kia and we look forward to your next visit!

December 01, 2020

Sweet people worked in harmony to solve my problem. Todd E. was more helpful than any employee of any company I have met recently. Thanks! More

by bluishlouish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Englehart
Report | Print
Dec 01, 2020 -

Ken Ganley Kia of New Port Richey responded

We are so happy to hear that our team could help address your concerns. Thank you so much for giving a shout out to Todd! We are glad to have you as a Friendly Kia customer.

December 01, 2020

They are always amazing they really take good care of me. Todd is great always makes it right. Thank you guys really are awsome!! Keep it up More

by lyndalawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd
Report | Print
Dec 02, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for the review! It is always a pleasure to assist you here at Friendly Kia, and we will be sure to let Todd know that you appreciate his help. We look forward to your next visit!

December 01, 2020

When I got the vehicle back it had 25 lb of tire air in each tire. Here was supposed to have rotated the tires don't even know if they did that why would they let air out of the tires and also got an oil More

by bmorrowyo40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Schmidt
Report | Print
Dec 18, 2020 -

Ken Ganley Kia of New Port Richey responded

We want our guests to feel confident in the service we provide, so I'm disappointed to read about your recent visit. I will sit down with our service director to find out how this could have happened. Also, if given the chance, your next oil change and tire rotation will be at no charge! Sincerely, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

November 30, 2020

Went in for a steering noise. Replaced a small rubber part. No charge. In and out, no problems.Friendly service as always. I'll be back. More

by MARK_BARON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Parker
Report | Print
Nov 30, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for the five-stars, Mark! It was our pleasure to have been able to assist with your vehicle and get you back out on the roads. Safe travels, and we cannot wait to see you back at Friendly Kia!

November 30, 2020

Janee and Bryan are amazing people. Janee has helped me twice now. Bryan had taken care of my interior and did a wonderful job. Love them! More

by demetrakondilys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janee and Bryan
Report | Print
Nov 30, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you so much for your repeat business! We love to see this positive feedback about Janee and Bryan and are delighted that you're a satisfied customer. Hope to see you again at Friendly Kia!

November 30, 2020

Got me in and out fast, good carwash. My service writer was fast, accurate and friendly. Al in all it was a pleasant experience! Thanks More

by larrfett1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Brogdon
Report | Print
Nov 30, 2020 -

Ken Ganley Kia of New Port Richey responded

"Fast, accurate, and friendly" are all words we love to see. Thank you so much for choosing Friendly Kia for your auto service needs! We hope that you have a wonderful week.

November 30, 2020

this is the second car I bought at Friendly Kia and this is the second car I bought at Friendly Kia and whenever you go there the service department is always on time tells you how long you going to wa More

by Patti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon, Harry Parmar
Report | Print
Dec 01, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you, Patti, for supporting Friendly Kia! We are grateful for your confidence in us and we look forward to taking care of you the next time you bring your vehicle in for service!

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