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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.3
2,226 Reviews
Call Service Center (877) 544-6719

2,226 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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November 25, 2020

As usual the service was great. I was a drive in no appointment someone came over to me right away ask what I was there for and got me a service person who was a women I don’t remember. She did a great More

by tzbucs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Report | Print
Nov 29, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking a moment to leave Friendly Kia a review! We strive to deliver a seamless experience and I am happy to hear that our service team hit the mark!

November 25, 2020

Service was great. They had me involved with all issues needed including the road test. I spoke directly to the technician working on the car. More

by dadgonzo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John ( service writer)
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Nov 30, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you so much for taking the time to leave a 5-star review of Friendly Kia! We sincerely appreciate your business and hope to have the opportunity to work with you again in the future. Safe travels!

Nov 30, 2020 -

dadgonzo1 responded

the only down fall is the amount of e-mails and phone calls I get after going to the dealership. It is very bothersome , in a week three phone calls trying to sell me something or a car to 11 e-mails

Dec 01, 2020 -

Ken Ganley Kia of New Port Richey responded

I sincerely apologize for the unwanted communication. I would be more than willing to speak with you directly to ensure we get this sorted out. Please don't hesitate to give me a call. Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

Dec 01, 2020 -

dadgonzo1 responded

I have spoken to your leadership team about this my last visit and it did not help. the most recent visit I got calls before I even arrived. I want to have open communication with you and the dealership but way over kill at this point. Up selling calls and bothersome calls got to stop

November 24, 2020

Excellent customer service and care for my vehicle. I highly recommend buying a new car from this dealership. The employees there really love their jobs and it’s obvious. More

by Amy M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Second day for a man whose name starts with J
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Nov 24, 2020 -

Ken Ganley Kia of New Port Richey responded

We couldn't have asked for a better endorsement, Amy! It's always such a pleasure doing business with you. Thank you for trusting Friendly Kia with your repair and maintenance needs!

November 24, 2020

Harry was extremely helpful and courteous. Always a pleasure to work with this place. Had Scratches on one of my rims and torn tire. Harry set up everything and made my needs were to satisfaction. More

by tambob2336
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Report | Print
Nov 24, 2020 -

Ken Ganley Kia of New Port Richey responded

It's great to hear that Harry helped ensure you drove home from Friendly Kia a satisfied customer. Thank you so much for sharing this positive feedback! If any future issues arise, we would be glad to assist you.

November 24, 2020

Friendly Kia service is outstanding. There customer service is 5 star. I always deal with Matt the service advisor and when you need something or are having a problem he is the guy. Always have an awes More

by Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt.
Report | Print
Nov 24, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to leave us a review! It is always a pleasure to service your vehicle here at Friendly Kia, and we will certainly let Matt know that you appreciate his help. We look forward to your next visit!

November 24, 2020

Great service and knowledgeable staff. Why do you have to have a minimum of 25 words? I am sure that is a deterrent for people to complete this survey. You have great staff keep the survey simple! More

by sbb1213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon, Harry Parmar
Report | Print
Nov 25, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to leave us a review! We are grateful for your business here at Friendly Kia, and we look forward to your next visit!

November 23, 2020

I am very happy with treatment I received,and the timelines and quality of the service. I would definitely recommend this dealership to anyone looking for a great experience. More

by Ediamond47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Clark
Report | Print
Nov 23, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to share! We appreciate your support and are thrilled to hear that you had such a fantastic experience at Friendly Kia. Safe travels, and we hope to work with you again down the road!

November 23, 2020

Harry was friendly and polite. He kept me at ease by being informative and honest. The service was completed in the time Harry had promised. More

by jfeldmann1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Report | Print
Nov 23, 2020 -

Ken Ganley Kia of New Port Richey responded

It's great to hear that Harry provided friendly service and got you back on the roads in a timely manner. Thank you so much for visiting us at Friendly Kia! We hope that you have a wonderful week.

November 23, 2020

Friendly Kia service department is very good, clean lounge, friendly service reps and efficient service given. They said it would take an hour and a half and let me know it would take just a bit longer More

by lmcampisi0218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon, Harry Parmar
Report | Print
Nov 23, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking time out of your day to post about your recent visit to Friendly Kia! We love to see this positive feedback about our service and facilities. We look forward to you assisting you next time!

November 23, 2020

My experiance was great as always. Toddie was great. Never have an issue at this service center. They got me in with no appointment and had me out in less than an hour. More

by wmc1021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toddie
Report | Print
Nov 23, 2020 -

Ken Ganley Kia of New Port Richey responded

We love to hear that you can depend on our Service Center for efficient service, every visit. Thank you for giving a shout out to Toddie! We look forward to seeing you again at Friendly Kia.

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