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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.4
2,250 Reviews

2,250 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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December 19, 2020

Toddy is awesome! Anytime I need my car done he always makes sure he does it as fast and efficiently as possible! Always keeps me updated on what I will need done in the near future also! Very pleased whe More

by AMBERDESIREE24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toddy
Dec 22, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to leave us a review! Toddy is an excellent member of our team at Friendly Kia, and we will be sure to let him know that you appreciate his help. We look forward to your next visit!

December 18, 2020

I am very happy with the service and the people within the service department. Everyone is friendly, at Friendly Kia. I needed to leave right away once my vehicle was completed and they got me right out t More

by SBENOIT411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toddy
Dec 18, 2020 -

Ken Ganley Kia of New Port Richey responded

We couldn't have asked for better feedback! It was our pleasure to make your service visit so friendly and efficient. Thank you for trusting Friendly Kia with your repair and maintenance needs!

December 18, 2020

Not happy haven't been for awhile I won't be back dont like to be told one thing and something else happens this has been going on not to mention one time I drove home after they work on my vehicle and my More

by dcrecca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Harry Parmar
Jan 04, 2021 -

Ken Ganley Kia of New Port Richey responded

This review is extremely concerning to read. There is a lot here, and I would like to start by apologizing for any miscommunication on our end. It is never our intention to inconvenience our guests, and it is disappointing to hear that my team left the wrong impression. I understand that we have let you down, and I think it would be best if we discussed this feedback together. I will not be able to gather your contact information from the information provided here, so please feel free to give me a call at your earliest convenience. Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

December 16, 2020

I appreciate this dealership for their cozy and friendly environment. It seems too me every staff member enjoy helping people. They always greet me with a smile, and kindly help to get my needs taken care. More

by Al Mullins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Brogdon
Dec 16, 2020 -

Ken Ganley Kia of New Port Richey responded

Hi Al - Thank you for taking the time to share! We strive to deliver a seamless customer experience, and this feedback made us smile. We appreciate your business and hope to work with you again at Friendly Kia!

December 15, 2020

I’ve been here for service on my car since I bought it in 2014 and I’ve been happy with the work that was performed. More

by smu75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Dec 15, 2020 -

Ken Ganley Kia of New Port Richey responded

We can't thank you enough for trusting us with your vehicle time and time again! It really makes our day to know that you're happy. We'll see you soon at Friendly Kia!

December 11, 2020

Friendly Kia is outstanding!! Kennon and Joe were fantastic. They made sure I had a rental ready to go because my wife’s brake light sensor and light were not working properly. They made sure she was More

by BMENTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kennon and Joe
Dec 11, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for the kind review and for your loyalty to Friendly Kia over the years! We are thrilled to hear that Kennon and Joe earned your five-stars and we appreciate you trusting us with your business. Stay safe, and we are looking forward to working with you again down the road!

December 11, 2020

Our last couple of visits we have worked with Matt Parker/1088 one of your service advisor`s, he has been very helpful and very polite, keeping us informed while we wait. The service tech done a go More

by madcapent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Parker, Anthony Aquino
Dec 11, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for being a great Friendly Kia customer! We are overjoyed to hear that Matt has been able to assist you and that you drive home in a freshly cleaned vehicle. Happy travels and we hope to see you down the road!

December 11, 2020

They took care of what I asked for, hired a ride for me to go somewhere else while they worked and a ride back, fixed and cleaned my car. What more could I want? More

by vicki.kehlor.white
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon, Harry Parmar
Dec 11, 2020 -

Ken Ganley Kia of New Port Richey responded

Vicki - Thank you for the rave review! We are delighted to hear that our Friendly Kia team got your vehicle running smoothly and safely, along with provided top-notch service. Enjoy your weekend!

December 10, 2020

They so friendly.customer service are excellent .Fast services good parts,I can recommend this service center to my family, my friends.free snacks available More

by kenscharles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Clark
Dec 10, 2020 -

Ken Ganley Kia of New Port Richey responded

It means so much to us to see your review! Thanks from the team at Friendly Kia!

December 10, 2020

Excellent workmanship on every ones part in making my experience truly great and satisfying and truly comfortable in my decision so Thanks to all for a job well done done in all areas . More

by steve102060carter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Walsh
Dec 11, 2020 -

Ken Ganley Kia of New Port Richey responded

Steve - your feedback means so much to us! We are grateful for your confidence in Friendly Kia and we look forward to seeing you during your next visit!

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