Ken Ganley Kia of New Port Richey - Service Center

Very Freindly and helpful. They will work with you on your used car or on a deal for a new one..I will be back your used car or on a deal for a new one..I will be back More

Was accommodated easily, explained what was needed, no pressure added when I didn't get all services presented, maintained scheduled as stated, sent my home on time pressure added when I didn't get all services presented, maintained scheduled as stated, sent my home on time More

Went in for rim repair. Once again not disappointed. Harry is on point when scheduling appointment. Always friendly and courteous. Service lobby is always clean as are the restrooms. Harry is on point when scheduling appointment. Always friendly and courteous. Service lobby is always clean as are the restrooms. More

There have been improvements in the staff and process over the years but the facility is still old and outdated. Also, the restrooms are always extremely dirty and un-sanitary. over the years but the facility is still old and outdated. Also, the restrooms are always extremely dirty and un-sanitary. More

Very prompt and quick with the service of my vehicle, updated me on needed parts but was not pushy on purchasing the part, atmosphere was clean updated me on needed parts but was not pushy on purchasing the part, atmosphere was clean More

Thanks for your help! My husband Was about to leave for work when we noticed a nail in the tire. We were able to get the car in the tire changed and back on the road in about an hour. work when we noticed a nail in the tire. We were able to get the car in the tire changed and back on the road in about an hour. More

They are very pleasant there. I would have to wait to wait two and a half to three hours for all the items serviced on my Soul. They gave me a ride home and back to Friendly Kia. They went out of their w wait two and a half to three hours for all the items serviced on my Soul. They gave me a ride home and back to Friendly Kia. They went out of their way. Great place to service your car. More

I was very disappointed on the service that I received oh, I have talked to the service manager that's supposed to get back with me no. oh, I have talked to the service manager that's supposed to get back with me no. More

Go somewhere else that my review, there dealership has gone to crappie. Bought a car has been in 4 times transmission fell out ,back window has stopped working 3 time 2 motors 1 switch but they can't do gone to crappie. Bought a car has been in 4 times transmission fell out ,back window has stopped working 3 time 2 motors 1 switch but they can't do nothing its not considered a lemon yet one more motor and its lawyer time More

During call, to set apt to repair recall problem, we asked if a problem we were having with the dashboard AC fan was covered by warranty. Initially we were told it would not be covered, however, we were asked if a problem we were having with the dashboard AC fan was covered by warranty. Initially we were told it would not be covered, however, we were asked to hold on the line and after a few minutes the woman came back on and told us she had spoken to the service manager and he said it would be covered. When we arrived for our appointment a young fellow, who appeared to think we made the story up, advised that no it wasn't covered. He directed us to the waiting area. The "waiting area" was a total disgrace. It looked like the walls hadn't been painted in years, everything needed a good cleaning and the furniture should have been replaced. In addition, the employee in charge of the bathrooms and HIS SUPERVISOR should be fired. Prior to visiting the dealership my wife and I had decided to trade our vehicle in if we were made a decent offer on our trade-in. At no time during our visit did ANYONE ask if we'd like to view the inventory. This place, especially in the era of the virus, is as far from a pleasant SALES or SERVICE environment as you can get. We'd have to describe it as a auto dealership on welfare. We will NEVER return. The following week we traded our vehicle at Lokey Kia. More