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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.4
2,250 Reviews
Call Service Center (877) 544-6719

2,250 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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December 29, 2020

Great service, quick turnaround. Took me right in on Sat figured out the problem and I was out by noon. Can't ask for more. More

by WAYWARDKNIGHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon, Harry Parmar
Report | Print
Dec 29, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for stopping by to leave Friendly Kia a great review, we appreciate it! It is wonderful to hear that our team delivered such efficient service. We are grateful for your business and hope to work with you again down the road!

December 27, 2020

Very sales oriented. Everyone there is. Annoying Just went for oil change and air in tires. And had a list of many suggestions I feel no need for More

by leelees26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No
Report | Print
Dec 28, 2020 -

Ken Ganley Kia of New Port Richey responded

This review is a bit disappointing to read. I assure you that we strive for communicative and accommodating service here, and I would be more than willing to speak with you directly about what happened during your visit. Please don't hesitate to give me a call. Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

December 26, 2020

Harry was great! He explained everything that was going to be made on my mom’s car. He kept me updated during the whole process. Thanks Harry! More

by rosiedlr3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Report | Print
Dec 28, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for the kind words, Rosie! We strive to deliver communicative and professional service, and it is wonderful to hear that this was reflected in your time working with Harry. We are wishing your mom safe travels, and hope to see you again at Friendly Kia!

December 25, 2020

Good friendly service like always. The personnel at Friendly Kia make you feel at home. Always keeping good prices and personalized service throughout the years. Thank you. More

by Maldonado Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tavares
Report | Print
Dec 28, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Friendly Kia, and we are grateful for your returning business. We look forward to your next visit!

December 25, 2020

Very fast and efficient service appt. continuing their record of outstanding performance.The entire service team was dedicated to providing fast accurate and complete satisfaction More

by DRMANRIQUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Bryd
Report | Print
Dec 28, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for sharing such positive feedback about our Service Department! We are thrilled to hear that you can depend on us to keep your vehicle running smoothly and safely. See you next time at Friendly Kia!

December 25, 2020

My experience with Friendly Kia was spectacular. Everyone was so kind and helpful. I will definitely return to Friendly Kia again! They went out of their for me! More

by casey4132
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon, Harry Parmar
Report | Print
Dec 28, 2020 -

Ken Ganley Kia of New Port Richey responded

Casey - What a fantastic review! It was our pleasure to assist you and we are overjoyed to hear that you're a satisfied customer. Thank you for being part of the Friendly Kia family!

December 24, 2020

Excellent service. Greeted as soon as I arrived. First service took less than an hour and I was very pleased. Everyone was very courteous to me. More

by topa25ma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon, Harry Parmar
Report | Print
Dec 24, 2020 -

Ken Ganley Kia of New Port Richey responded

It was our pleasure to assist you, and we are delighted to hear that our team provided a five-star experience! Thank you for putting your trust in Friendly Kia and taking the time to leave us such positive feedback. We wish you a safe and happy holiday season!

December 24, 2020

friendly, timely, punctual, hospitable, professional, people seem to know what they're doing and know what they're talking about. Everything seems okay. In the future, try not to get customers to pay fo More

by kimberly.harper076
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Cheney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skye Cheney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Walsh, Diane Borden, John Schmidt, Jon Michael Coakley, Luis Belen, Mandy Cohrs, Cody Brogdon, Harry Parmar
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Dec 24, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you, Kimberly! Here at Friendly Kia, we strive to deliver prompt and professional service and I am glad that came through to you!

Dec 24, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you, Kimberly! Here at Friendly Kia, we strive to deliver prompt and professional service and I am glad that came through to you!

December 23, 2020

charged me 22 dollars to do a patch on my rear passenger side tire to repair a puncture. Air is still leaking and tire will only hold air for 1.5 days. Needs to go back in to do the job right More

by jimbo.26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cody Brogdon
Report | Print
Jan 13, 2021 -

Ken Ganley Kia of New Port Richey responded

I'm so sorry to hear that you're still experiencing issues with your tire and for the inconvenience this has caused you. I want to make sure this is properly addressed, so would you please give me a call? Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

December 23, 2020

Great service as usual every one is always attentive at our needs, just wish it would not take so long for just an oil change, otherwise all is good More

by EDO-MIRTHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Jozsa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Brogdon
Report | Print
Dec 23, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for the five-stars! We are proud to have earned your business and happy to hear that you had such a successful service experience at Friendly Kia. We appreciate your feedback and are wishing you many safe and happy miles down the road!

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