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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.4
2,251 Reviews

2,251 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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January 05, 2021

Happy with attention and customer service i receive with an appointment or as an emergency drive in I'm always helped an issues resolved and leave satisfied More

by sofia.mediate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn/reception /phone service, Harry Parmar
Jan 05, 2021 -

Ken Ganley Kia of New Port Richey responded

Sofia - Thank you for sharing this feedback about your recent visit! It's great to hear that you can depend on our Friendly Kia team for helpful service, every time. Have a wonderful day!

January 05, 2021

Harry communicated with me very well since I was not present dropping the car off. My mom and daughter helped me this day and Harry treated my mom and daughter very kind and polite. Love the idea of Lyf More

by kanson2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Jan 05, 2021 -

Ken Ganley Kia of New Port Richey responded

Hearing that you had a five-star experience working with us made our day! We appreciate your support and are thrilled to hear that you are so confident in Harry and the Friendly Kia team to get the job done. Drive safely, and we hope to see you again down the road!

January 04, 2021

Clean, friendly, has refreshments and does not take long for the auto service. Easy to get to your location, all in all a very fine dealership, Bob Thiel, More

by chinabobcat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Jan 04, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to review us! We appreciate your business and are happy to hear that you are confident in our team to get the job done. Drive safely, and we hope to see you again at Friendly Kia!

January 04, 2021

I am very unhappy that the scratch or smudge in the left hand mirror we’re not addressed properly. The mirror needs replaced.! Till it is done I’m not a happy customer. We thought we had it but it’s still t More

by JFLED47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darnell Washington, Vince Angelotti
Jan 13, 2021 -

Ken Ganley Kia of New Port Richey responded

I'm sorry to hear that you are not entirely satisfied with your vehicle. I would be more than willing to speak with you directly about this mirror and see what more we can do to make this right. Unfortunately, I am unable to find your contact information without a name - would you consider giving me a call? Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

January 02, 2021

Professional and friendly, would recommend this dealership to friends and family ,would rather bring my car here cause they use Kia parts,also the waiting room is nice and clean More

by jasminev1111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon, Harry Parmar
Jan 05, 2021 -

Ken Ganley Kia of New Port Richey responded

We are proud to have earned your business and recommendation, Jasmine! Thank you for your support of Friendly Kia. See you next time!

January 01, 2021

It was small job I came in with no appointment to replace a fog light bulb, Matt took me in right away I was done in 3o minutes, the price was fair All in all it was pleasant experience. More

by bouffard29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt parker service advisor
Jan 04, 2021 -

Ken Ganley Kia of New Port Richey responded

We are very happy to hear that your recent visit went smoothly and quickly. Thank you so much for shouting out Matt! Hope to see you next time at Friendly Kia.

December 31, 2020

Friendly like the name says. Overall satisfaction in sales dept. First time lease for me and everyone worked to keep my best interest first, cheers! More

by drshort05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skye Cheney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Brogdon
Dec 31, 2020 -

Ken Ganley Kia of New Port Richey responded

A big thanks from all of us here at Friendly Kia! It was a pleasure working with you on your lease and we hope you are loving the new vehicle. Safe driving and we'll see you down the road!

December 30, 2020

They came right out and took my information at my appointment time and took my car back. I had an oil change and car wash and it took almost 2 hours. More

by cjean_63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember her name.
Dec 30, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to share! We appreciate your business and are happy to hear that you had a five-star experience. Drive safely, and we hope to work with you again at Friendly Kia!

December 30, 2020

I can’t say enough good things about this specific dealer sales AND service departments. Gene manager of the service dept has made me a customer for life! Thank you Friendly Kia for making my experience for More

by EPayton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene
Dec 30, 2020 -

Ken Ganley Kia of New Port Richey responded

We couldn't be happier to have you as a customer for life and a part of the Friendly Kia family! Thank you for your outstanding feedback about Gene and the team. We wish you a Happy New Year and we look forward to seeing you next time!

December 30, 2020

Great service meet all my needs went above and beyond to help me with my issues. I will return for my services there again. Thank you Toddee More

by wburch64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toddee
Dec 30, 2020 -

Ken Ganley Kia of New Port Richey responded

We are thrilled to receive your great feedback and hear that you will be returning to work with our team! Thank you for choosing Friendly Kia!

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