Ken Ganley Kia of New Port Richey - Service Center

Very prompt and quick with the service of my vehicle, updated me on needed parts but was not pushy on purchasing the part, atmosphere was clean updated me on needed parts but was not pushy on purchasing the part, atmosphere was clean More

Thanks for your help! My husband Was about to leave for work when we noticed a nail in the tire. We were able to get the car in the tire changed and back on the road in about an hour. work when we noticed a nail in the tire. We were able to get the car in the tire changed and back on the road in about an hour. More

They are very pleasant there. I would have to wait to wait two and a half to three hours for all the items serviced on my Soul. They gave me a ride home and back to Friendly Kia. They went out of their w wait two and a half to three hours for all the items serviced on my Soul. They gave me a ride home and back to Friendly Kia. They went out of their way. Great place to service your car. More

I was very disappointed on the service that I received oh, I have talked to the service manager that's supposed to get back with me no. oh, I have talked to the service manager that's supposed to get back with me no. More

Go somewhere else that my review, there dealership has gone to crappie. Bought a car has been in 4 times transmission fell out ,back window has stopped working 3 time 2 motors 1 switch but they can't do gone to crappie. Bought a car has been in 4 times transmission fell out ,back window has stopped working 3 time 2 motors 1 switch but they can't do nothing its not considered a lemon yet one more motor and its lawyer time More

During call, to set apt to repair recall problem, we asked if a problem we were having with the dashboard AC fan was covered by warranty. Initially we were told it would not be covered, however, we were asked if a problem we were having with the dashboard AC fan was covered by warranty. Initially we were told it would not be covered, however, we were asked to hold on the line and after a few minutes the woman came back on and told us she had spoken to the service manager and he said it would be covered. When we arrived for our appointment a young fellow, who appeared to think we made the story up, advised that no it wasn't covered. He directed us to the waiting area. The "waiting area" was a total disgrace. It looked like the walls hadn't been painted in years, everything needed a good cleaning and the furniture should have been replaced. In addition, the employee in charge of the bathrooms and HIS SUPERVISOR should be fired. Prior to visiting the dealership my wife and I had decided to trade our vehicle in if we were made a decent offer on our trade-in. At no time during our visit did ANYONE ask if we'd like to view the inventory. This place, especially in the era of the virus, is as far from a pleasant SALES or SERVICE environment as you can get. We'd have to describe it as a auto dealership on welfare. We will NEVER return. The following week we traded our vehicle at Lokey Kia. More

Toddy is awesome! Anytime I need my car done he always makes sure he does it as fast and efficiently as possible! Always keeps me updated on what I will need done in the near future also! Very pleased whe makes sure he does it as fast and efficiently as possible! Always keeps me updated on what I will need done in the near future also! Very pleased when he takes care of my car! Toddy is my go to for service! Thanks for everything! More

I am very happy with the service and the people within the service department. Everyone is friendly, at Friendly Kia. I needed to leave right away once my vehicle was completed and they got me right out t the service department. Everyone is friendly, at Friendly Kia. I needed to leave right away once my vehicle was completed and they got me right out the door in a timely manner. More

Not happy haven't been for awhile I won't be back dont like to be told one thing and something else happens this has been going on not to mention one time I drove home after they work on my vehicle and my like to be told one thing and something else happens this has been going on not to mention one time I drove home after they work on my vehicle and my transmission was acting up and it was due to service department who neglected to put lock pin in the linkage ,they always seem to try to push there newer vehicle on people after they have been told no I am sole owner of my vehicle for 9 yrs I went with kia cause I though they though of their customers as family with long term discounts and better trade in prices boy was I wrong I will not be back very disappointed in this company! a rattling noise on start up is what I brought it in for they said it needed engige noise was covers on engine was loose.And the wait time they didn't even send claim in til the following day at the end of it within a hour of them closing I know this cause I called claim office cause kia hadn't called me and when they finally did they blamed the wait on claim department but what they didn't know was I knew differently! THIS MUST CHANGE More

I appreciate this dealership for their cozy and friendly environment. It seems too me every staff member enjoy helping people. They always greet me with a smile, and kindly help to get my needs taken care. environment. It seems too me every staff member enjoy helping people. They always greet me with a smile, and kindly help to get my needs taken care. Thank you kia staff members. . More