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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.3
2,226 Reviews

2,226 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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January 01, 2021

It was small job I came in with no appointment to replace a fog light bulb, Matt took me in right away I was done in 3o minutes, the price was fair All in all it was pleasant experience. More

by bouffard29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt parker service advisor
Jan 04, 2021 -

Ken Ganley Kia of New Port Richey responded

We are very happy to hear that your recent visit went smoothly and quickly. Thank you so much for shouting out Matt! Hope to see you next time at Friendly Kia.

December 31, 2020

Friendly like the name says. Overall satisfaction in sales dept. First time lease for me and everyone worked to keep my best interest first, cheers! More

by drshort05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skye Cheney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Brogdon
Dec 31, 2020 -

Ken Ganley Kia of New Port Richey responded

A big thanks from all of us here at Friendly Kia! It was a pleasure working with you on your lease and we hope you are loving the new vehicle. Safe driving and we'll see you down the road!

December 30, 2020

They came right out and took my information at my appointment time and took my car back. I had an oil change and car wash and it took almost 2 hours. More

by cjean_63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember her name.
Dec 30, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to share! We appreciate your business and are happy to hear that you had a five-star experience. Drive safely, and we hope to work with you again at Friendly Kia!

December 30, 2020

I can’t say enough good things about this specific dealer sales AND service departments. Gene manager of the service dept has made me a customer for life! Thank you Friendly Kia for making my experience for More

by EPayton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene
Dec 30, 2020 -

Ken Ganley Kia of New Port Richey responded

We couldn't be happier to have you as a customer for life and a part of the Friendly Kia family! Thank you for your outstanding feedback about Gene and the team. We wish you a Happy New Year and we look forward to seeing you next time!

December 30, 2020

Great service meet all my needs went above and beyond to help me with my issues. I will return for my services there again. Thank you Toddee More

by wburch64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toddee
Dec 30, 2020 -

Ken Ganley Kia of New Port Richey responded

We are thrilled to receive your great feedback and hear that you will be returning to work with our team! Thank you for choosing Friendly Kia!

December 29, 2020

Great dealership never had a problem until my less than two-year-old car battery died and had to pay full price to get a new one when it was under warranty More

by wlfpckrob1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt
Dec 30, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for your repeat business. I'm very sorry if there was any confusion regarding your warranty and I would be glad to speak with you about this directly. I won't be able to find your contact information from this review, but I've listed my number here. Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

December 29, 2020

Great service, quick turnaround. Took me right in on Sat figured out the problem and I was out by noon. Can't ask for more. More

by WAYWARDKNIGHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon, Harry Parmar
Dec 29, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for stopping by to leave Friendly Kia a great review, we appreciate it! It is wonderful to hear that our team delivered such efficient service. We are grateful for your business and hope to work with you again down the road!

December 27, 2020

Very sales oriented. Everyone there is. Annoying Just went for oil change and air in tires. And had a list of many suggestions I feel no need for More

by leelees26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No
Dec 28, 2020 -

Ken Ganley Kia of New Port Richey responded

This review is a bit disappointing to read. I assure you that we strive for communicative and accommodating service here, and I would be more than willing to speak with you directly about what happened during your visit. Please don't hesitate to give me a call. Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

December 26, 2020

Harry was great! He explained everything that was going to be made on my mom’s car. He kept me updated during the whole process. Thanks Harry! More

by rosiedlr3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Dec 28, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for the kind words, Rosie! We strive to deliver communicative and professional service, and it is wonderful to hear that this was reflected in your time working with Harry. We are wishing your mom safe travels, and hope to see you again at Friendly Kia!

December 25, 2020

Good friendly service like always. The personnel at Friendly Kia make you feel at home. Always keeping good prices and personalized service throughout the years. Thank you. More

by Maldonado Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tavares
Dec 28, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Friendly Kia, and we are grateful for your returning business. We look forward to your next visit!

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