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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.3
2,226 Reviews

2,226 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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January 06, 2021

This is our second purchase at Friendly. Otto was are salesman and he was terrific!!!!! New what needed and nothing more!!!! Wish we all wasn't in such a hurry. Would've lived to learn more about the veh More

by MINNIE2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Otto Villalta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Walsh, Curtis Tucker
Jan 06, 2021 -

Ken Ganley Kia of New Port Richey responded

We are honored to have you as a returning customer! It's great to hear that Otto made your recent purchase so outstanding. Thank you for choosing Friendly Kia and taking the time to share your positive feedback. We look forward to seeing you next time!

January 06, 2021

This dealership is always amazing. They always make sure that you are taken care of. I even bring my other vehicle here to be serviced More

by MOCONNELL317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skye Cheney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Jozsa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Joyner, Joe Dimaggio, Harry Parmar
Jan 06, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for your loyal business and excellent review! We appreciate your confidence in our team and look forward to assisting you next time. - Your friends at Friendly Kia

January 06, 2021

As usual always friendly and a welcome feel when there going back Saturday to have Kia checked for oil hoping for same experience which I am sure will More

by terib0303
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Jan 06, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for your confidence in Friendly Kia, and for your continued business. We are grateful for your support and look forward to welcoming you back next time!

January 06, 2021

They are amazing always love the customer service always friendly. They take care of Me all the time . I have nothing bad to say!! Thank you. More

by lyndalawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Brogdon
Jan 06, 2021 -

Ken Ganley Kia of New Port Richey responded

It makes our day to hear that you are always so well taken care of by our team! Thank you for putting your trust in us here at Friendly Kia.

January 06, 2021

I Took my car in for an oil change also had the tires rotated. The attitude of the service representative was unprofessional to say the least. More

by NightNightSucka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I dont see his name on the list
Jan 21, 2021 -

Ken Ganley Kia of New Port Richey responded

We strive to deliver friendly and professional service so it was unsettling to see this feedback. I apologize if we left the wrong impression and I am hoping to get some more information regarding your visit so that I can address these concerns. Without a full name, I won't be able to reach you so please consider calling me. Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

January 05, 2021

Happy with attention and customer service i receive with an appointment or as an emergency drive in I'm always helped an issues resolved and leave satisfied More

by sofia.mediate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn/reception /phone service, Harry Parmar
Jan 05, 2021 -

Ken Ganley Kia of New Port Richey responded

Sofia - Thank you for sharing this feedback about your recent visit! It's great to hear that you can depend on our Friendly Kia team for helpful service, every time. Have a wonderful day!

January 05, 2021

Harry communicated with me very well since I was not present dropping the car off. My mom and daughter helped me this day and Harry treated my mom and daughter very kind and polite. Love the idea of Lyf More

by kanson2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Jan 05, 2021 -

Ken Ganley Kia of New Port Richey responded

Hearing that you had a five-star experience working with us made our day! We appreciate your support and are thrilled to hear that you are so confident in Harry and the Friendly Kia team to get the job done. Drive safely, and we hope to see you again down the road!

January 04, 2021

Clean, friendly, has refreshments and does not take long for the auto service. Easy to get to your location, all in all a very fine dealership, Bob Thiel, More

by chinabobcat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Jan 04, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to review us! We appreciate your business and are happy to hear that you are confident in our team to get the job done. Drive safely, and we hope to see you again at Friendly Kia!

January 04, 2021

I am very unhappy that the scratch or smudge in the left hand mirror we’re not addressed properly. The mirror needs replaced.! Till it is done I’m not a happy customer. We thought we had it but it’s still t More

by JFLED47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darnell Washington, Vince Angelotti
Jan 13, 2021 -

Ken Ganley Kia of New Port Richey responded

I'm sorry to hear that you are not entirely satisfied with your vehicle. I would be more than willing to speak with you directly about this mirror and see what more we can do to make this right. Unfortunately, I am unable to find your contact information without a name - would you consider giving me a call? Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

January 02, 2021

Professional and friendly, would recommend this dealership to friends and family ,would rather bring my car here cause they use Kia parts,also the waiting room is nice and clean More

by jasminev1111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon, Harry Parmar
Jan 05, 2021 -

Ken Ganley Kia of New Port Richey responded

We are proud to have earned your business and recommendation, Jasmine! Thank you for your support of Friendly Kia. See you next time!

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