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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.3
2,226 Reviews

2,226 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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January 11, 2021

Always friendly, Always professional and my car always is cleaner on my way home! I love friendly Kia,they are the best! Wouldn't go anywhere else! More

by thecripster4doc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon
Jan 11, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for your loyal business and excellent feedback! We are grateful to have you as a Friendly Kia customer and look forward to welcoming you back next time.

January 11, 2021

Well it’s been the second time in to have my steering (ratcheting) issue looked at and as soon as I left it was still ratcheting causing me to over correct going down the road. I told them I was going on More

by rsmith761
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Schmidt, Cody Brogdon
Jan 26, 2021 -

Ken Ganley Kia of New Port Richey responded

This is a concerning review to read. Customer safety is our number one priority here, and I would certainly like to speak with you directly and ensure we get this steering wheel issue resolved for you. Unfortunately, I am unable to find your contact information based on this review - would you consider giving me a call? Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

January 11, 2021

My visit was awesome!! everyone was extremely nice (no pun intended) & friendly. I however was not happy that my headlights were taken off auto. That More

by jjkamano12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon, Harry Parmar
Jan 13, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for posting about your recent service visit to Friendly Kia. I'm so happy to hear that you enjoyed working with our team, although I sincerely apologize for your headlights. I will pass this feedback along to the right people. Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

January 11, 2021

Hardev was awesome I got my oil change and tire aligned and was out in no time, thanks friendly Kia I’ll be back in 6 months More

by REGWASH7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Jan 11, 2021 -

Ken Ganley Kia of New Port Richey responded

We're so grateful to have you as a loyal customer! It's wonderful to hear that Hardev took such good care of you and your vehicle. Thank you for coming to Friendly Kia for your oil change and tire alignment!

January 11, 2021

Everyone was very friendly and accommodating - I received great service and am well pleased!☺- The guy who checked me in first was polite and also the young guy who wrote up the work detail! Sorry I'm terrib More

by doesnothave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember names of 2 guys who checked me in and wrote it up, Kenan Smiley
Jan 11, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for the kind review! We are proud to have earned your support and happy to hear that you had such an excellent experience working with Kenan and the team. Drive safely, and we hope to earn your business again at Friendly Kia!

January 07, 2021

Very friendly kind service personnel. On time service and done correctly. Would highly recommend for purchase and service. They can make it happen for you. Five Stars. More

by Michaelftagarelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Angelotti, Cody Brogdon
Jan 07, 2021 -

Ken Ganley Kia of New Port Richey responded

Michael, we are thrilled to have provided you with friendly, high-quality service. Thank you from all of us at Friendly Kia!

January 07, 2021

Almost everyone I met there was just great to me. Especially Joe in sales and Toddee in service! Could not be any more satisfied! Thanks More

by eichner.linda
Recommend Dealer
Yes
Employees Worked With
Toddee Englehart, Joe Vickers
Jan 07, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for trusting our team with your business and taking the time to share your positive feedback! We will pass along your appreciation to Joe and Toddee in particular. We are thrilled that you are a happy Friendly Kia customer and we look forward to working with you next time!

January 07, 2021

My answer is two part. The immediate service people were great as always. The problem I have is all the other employees, office, as well as staff on the floor, were NOT wearing masks, and no one was followi More

by richgkw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Brogdon
Jan 13, 2021 -

Ken Ganley Kia of New Port Richey responded

This review is extremely concerning to read. Customer safety is our top priority, and I am very sorry to hear that this was not better reflected in your time working with us. I assure you that your feedback will be addressed properly to prevent this from happening in the future. I understand that we have let you down, but if there is anything more I can do to assist you, please feel free to give me a call. Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

January 07, 2021

I came into the dealership angry. After all said they put two tires and wheel ailement I am happy.thank you have a happy new year More

by huggy7001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon, Harry Parmar
Jan 08, 2021 -

Ken Ganley Kia of New Port Richey responded

Thanks for trusting our team to get the job done. Customer satisfaction is our priority and I am glad to hear that you are back on the road in your vehicle!

January 07, 2021

Harry was ready for our appointment. He served us immediately. He was polite, friendly and very knowledgeable. the service department was prompt and helpful. Thanks for taking care of us so well. More

by SUSANDWYER9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Jan 08, 2021 -

Ken Ganley Kia of New Port Richey responded

We are so happy that Harry took such great care of you! Thank you for your confidence in our team at Friendly Kia, and for your kind review. Safe travels!

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