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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.3
2,226 Reviews

2,226 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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January 18, 2021

Harry Provided great service! Ensured everything I was concerned about was taken care of. I am very satisfied with the level of service from this dealership More

by jmdurham22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Jan 18, 2021 -

Ken Ganley Kia of New Port Richey responded

It is gratifying to hear that Harry and the team delivered such a high level of care and service! Thank you for choosing Friendly Kia and sharing your five-star feedback. Have a wonderful day!

January 16, 2021

There wonderful..I had a dispute but Gene Byrd fixed the situation n I am 200 % satisfied n I will continue to go there because hes a man of his word.THANK YOU🎈 More

by ramona1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Byrd, Harry Parmar
Jan 06, 2021 -

Ken Ganley Kia of New Port Richey responded

Ramona - Thank you for taking the time to review us! It means a lot to hear that you had a good experience working with Gene and we are proud to have earned your support. Drive safely, and we are looking forward to seeing you back at Friendly Kia!

January 16, 2021

Was able to set up my appointment when I wanted to with no problem. I was in and out with no problems. Everyone was very nice and informative. More

by goldmom1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Jan 18, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for trusting Friendly Kia to get the job done. We look forward to working with you next time!

January 16, 2021

Have Botton over six vehicles with friendly Kia and I haven’t had one bad experience Bob is one of the best car salesman I’ve ever had and I’ve been buying cars from us 30 years he’s a great person he re More

by georgearetino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob, Curtis Tucker
Jan 18, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you, George, for your loyalty to Friendly Kia! It made our day to hear that Bob continues to provide you with the excellent service that we strive to offer our guests. We hope you are enjoying your newest vehicle!

January 15, 2021

Not as impressed this visit. No updates. Coffee and condiments were missing. Took much longer than estimated. Personnel seemed to be struggling to keep up. More

by Kennyzplay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Jan 21, 2021 -

Ken Ganley Kia of New Port Richey responded

I am sorry to hear that you had such a disappointing experience. We strive to deliver efficient and thorough service, and I apologize if your visit took longer than we had anticipated. We appreciate you taking the time to share this feedback and will be sure to work towards improving our practices in the future. If there is anything more I can do to assist you, please do not hesitate to reach out. Best, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

January 14, 2021

I can’t complete the review since I don’t know the receptionists name or recognize it as familiar. Without this name, your survey will not complete. Harry was my service manager and I was very pleased More

by skybird.924
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Suiters, Harry Parmar
Jan 14, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for your feedback! We are glad to see these kind words about Harry, Craig, and the receptionist you worked with. Our team at Friendly Kia appreciates you trusting us with your auto service needs.

January 13, 2021

They live up to their name (friendly). I have been driving for over 70 years and they are the best! I highly recommend them for both sales and service. More

by moconnor05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skye Cheney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Walsh, Diane Borden, John Schmidt, Matt Cogswell, Cody Brogdon, Harry Parmar
Jan 14, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to review us! We strive to deliver a seamless customer experience, and it is wonderful to hear that this has been reflected in your time working with us. Safe travels, and we hope to see you back at Friendly Kia!

January 13, 2021

When my battery died I called Keenan Smiley and he was able to get my car in the next day. Within a reasonable amount of time my car wasn't only finished but returned to me freshly washed. I've never More

by jtraddi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt
Jan 14, 2021 -

Ken Ganley Kia of New Port Richey responded

We're so glad we were able to help you out in a pinch, Joe! It's wonderful to hear that Keena and the rest of our service team took such good care of you and your car. We're so grateful to have you as a loyal Friendly Kia customer - thank you for coming to us for your battery repairs!

January 13, 2021

Took 2.5 hours for oil change to which I had an appt.and on top of that stating my battery is low an new needed for 245.00 I went an got 2nd option and battery is good to which I saw with my own eyes on the More

by blaflah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Harry Parmar
Jan 28, 2021 -

Ken Ganley Kia of New Port Richey responded

I'm concerned to see this feedback, as it is never our intention to mislead or inconvenience our customers. I'd appreciate the chance to speak with you directly so I can learn more about what happened here. Would you please consider giving me a call when you have a moment? Thank you, Gene Byrd - Fixed Operations Director - 727-569-1929

January 12, 2021

Everyone was pleasant and the service was done in a timely manner. My service agreements were honored and the complimentary car wash and vacuum was prefect. Thank you friendly Kia. Hope this level of More

by lisaaruvelas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forgot
Jan 13, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for giving Friendly Kia your business and recognizing the dedication of our team! It was our pleasure to assist you and we look forward to welcoming you back for top-notch service in the future. Have a wonderful day!

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