Ken Ganley Kia of New Port Richey - Service Center

Everyone was helpful and pleasant kind and courteous. Answered all question tried to make the process as painless and did everything they could to make it a smooth transition Answered all question tried to make the process as painless and did everything they could to make it a smooth transition More

The Friendly Kia Service Department was a positive experience on every level. Excellent communication and management by my assigned Service Advisor: Janee Powell-Tavares, an excellent asset to the s experience on every level. Excellent communication and management by my assigned Service Advisor: Janee Powell-Tavares, an excellent asset to the staff. Thank you 😊 More

This dealership is awesome. (Great staff) while I was waiting My tech continued to update me on my car that was cool. Please Continue to keep the snack bowl filled. :) waiting My tech continued to update me on my car that was cool. Please Continue to keep the snack bowl filled. :) More

Whenever I need my car checked or worked on they are quick to have me come in. Everyone is friendly and very helpful and is on point with letting me know what’s going on with my car. quick to have me come in. Everyone is friendly and very helpful and is on point with letting me know what’s going on with my car. More

Even though it is something I have done to my own vehicle that has made it in a very unsafe condition, I wish I could have been offered the recommendations needed to fix the issues a little differently. I le that has made it in a very unsafe condition, I wish I could have been offered the recommendations needed to fix the issues a little differently. I left in tears scared to death to drive home. I have no problem paying for what's needed to fix the problems but would've liked to know when exactly it could be done, if a loaner vehicle would be provided, how long it would take and price (or at least a better estimate of what price would be around). I felt like I was told what needed to be done but not how to make it happen. Now I'm stuck with my first new car, that I admittedly messed up, and no idea how to make it better. Everyone was very nice and no complaints about how I was treated, only that I was so she'll shocked I probably didn't ask the right questions More

Friendly Kia is the only place we buy and service our Kias. We have been buying Kias from Friendly for over 29 years. Our service advisor Harry is always on top of things and is easy to work with. Kias. We have been buying Kias from Friendly for over 29 years. Our service advisor Harry is always on top of things and is easy to work with. More

Came for a new tire. Had a nail. Firestone plugged but did not hold....this was a veh just purchased 1/9. Nail was in tire then.....should have been replaced by Kia before selling.. But All good. Glad I did not hold....this was a veh just purchased 1/9. Nail was in tire then.....should have been replaced by Kia before selling.. But All good. Glad I got the wheel coverage More

Excellent Service...Professional Service. Enjoyable Excellent Service...Professional Service. Enjoyable Customer Lobby section for customers. Clean Restrooms, Clean Dealership, Friendly Representati Excellent Service...Professional Service. Enjoyable Customer Lobby section for customers. Clean Restrooms, Clean Dealership, Friendly Representatives working at Friendly Kia Dealerships. Nice television to watch and Coffee and abite to eat More

I have had different experiences with Kia service. This time I drove in with a visible nail in my tire. 11 pounds of pressure and they asked me to come back tomorrow with an appointment. Then I said I ca time I drove in with a visible nail in my tire. 11 pounds of pressure and they asked me to come back tomorrow with an appointment. Then I said I can’t drive on this. So I waited 2 1/2 hours, and they tell me it’s a bad sensor in addition to a tire with the nail. ????? $125. ??? 2 year old car and when I put air in two days earlier the light went off and came back on before I pulled into Kia. I asked for the broken part. The attendant left and came back and said they were going to fix it for free. I am grate but suspicious. More

Everyone I encountered was very helpful during my visit.all the services requested were done and I was told of all work done .team presented as very open to my concerns visit.all the services requested were done and I was told of all work done .team presented as very open to my concerns More