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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.4
2,252 Reviews

2,252 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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February 05, 2021

Very helpful and knowledgeable. I’m loving my Telluride and the service I receive when I take it in for services. Thank you for all you do... More

by loriwhitefl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Brogdon
Feb 05, 2021 -

Ken Ganley Kia of New Port Richey responded

We're so lucky to have you in the Friendly Kia family, Lori! Thank you for always bringing your Kia Telluride back to us for service. We appreciate your business and your lovely review!

February 05, 2021

The best dealership in Pasco County. When they say Friendly the mean it. Every time I have my Telluride serviced they do a great job. More

by proberts1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skye Cheney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Jozsa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Mullis, John Gilliss, Harry Parmar
Feb 05, 2021 -

Ken Ganley Kia of New Port Richey responded

We are so grateful for your review. It means the world to us here at Friendly Kia!

February 05, 2021

I’ve been dealing with Friendly for a few years now. Like always they were super friendly! Super fast service, car wash was pretty good too thanks. More

by casarescole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I really don’t remember his name
Feb 08, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to leave us a review! It always means a lot to know that we are living up to our name here at Friendly Kia, and we are grateful for your returning business. We look forward to your next visit!

February 04, 2021

Very pleased. Nice staff. The job was done fast and they honored the recall. Definitely recommend this company to everyone who is need of a service. More

by riogirl1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon, Harry Parmar
Feb 04, 2021 -

Ken Ganley Kia of New Port Richey responded

We're so proud to have earned your endorsement! Thank you for coming to Friendly Kia for your recall repairs!

February 04, 2021

I was pleased that they sent me to the car wash to sit away from other people. I was not satisfied with the price and it was ironic that they gave me my car and didn't ask for payment. I had to fight dr More

by GERRY.WALLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Feb 05, 2021 -

Ken Ganley Kia of New Port Richey responded

Gerry - Thank you for taking the time to leave us this feedback. We do strive for accommodating service here, and I apologize for any miscommunication or inconvenience that occurred. I will be sure to share this feedback with my team and we will work to improve our process going forward. If there is anything more you would like to share with me, please don't hesitate to give me a call. Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

February 03, 2021

Great service. Harry was thorough in his explanation of what was done. Car was washed and I was very happy with the results. Most happy. More

by rondi.mancini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon, Harry Parmar
Feb 03, 2021 -

Ken Ganley Kia of New Port Richey responded

Rondi, there's nothing we love more than making our customers happy! Thank you for choosing Friendly Kia and sharing your kind review of Harry and the team. See you next time!

February 03, 2021

Everyone was nice and welcoming. They answered all my questions and were very friendly with my kids. They were very understanding and I felt no pressure to buy a new vehicle. More

by Kailesha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kipping; Kenan Smiley, Harry Parmar
Feb 03, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for the positive feedback, Kailesha! We look forward to seeing you again at Friendly Kia!

February 03, 2021

Good timely service, very good customer service from there associates, also very inexpensive too get oil change and all parts are under warranty thabk you More

by jamesthegreat1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon, Harry Parmar
Feb 03, 2021 -

Ken Ganley Kia of New Port Richey responded

We are delighted to hear from you, James. Thank you for the great review of Friendly Kia!

February 03, 2021

Gene Byrd is the best! Our new car purchased Saturday would not start on Monday morning. We initially had some problems getting help, Gene contacted us,got us a loaner car, jump started our car and took More

by bluedyna1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Byrd
Feb 03, 2021 -

Ken Ganley Kia of New Port Richey responded

Congratulations on your new vehicle! We are very proud of our team, and hearing that Gene went above and beyond to assist you and get you into our new vehicle made us smile. Drive safely, and we hope to earn your business again at Friendly Kia!

Feb 03, 2021 -

bluedyna1 responded

Thank again Gene!

February 02, 2021

Can’t say enough nice things about this dealership. I went in for something that was not completed when I purchase the car. My salesman setup the appointment through text. Toddie was ready and waiting wh More

by nikkimo1206
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew, Toddie
Feb 02, 2021 -

Ken Ganley Kia of New Port Richey responded

We couldn't be happier to have given you an efficient, high-quality service experience! Thank you for doing business with us here at Friendly Kia, and for taking the time to share your kind review. Drive safely and have a wonderful day!

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