Ken Ganley Kia of New Port Richey - Service Center

Came for a new tire. Had a nail. Firestone plugged but did not hold....this was a veh just purchased 1/9. Nail was in tire then.....should have been replaced by Kia before selling.. But All good. Glad I did not hold....this was a veh just purchased 1/9. Nail was in tire then.....should have been replaced by Kia before selling.. But All good. Glad I got the wheel coverage More

Excellent Service...Professional Service. Enjoyable Excellent Service...Professional Service. Enjoyable Customer Lobby section for customers. Clean Restrooms, Clean Dealership, Friendly Representati Excellent Service...Professional Service. Enjoyable Customer Lobby section for customers. Clean Restrooms, Clean Dealership, Friendly Representatives working at Friendly Kia Dealerships. Nice television to watch and Coffee and abite to eat More

I have had different experiences with Kia service. This time I drove in with a visible nail in my tire. 11 pounds of pressure and they asked me to come back tomorrow with an appointment. Then I said I ca time I drove in with a visible nail in my tire. 11 pounds of pressure and they asked me to come back tomorrow with an appointment. Then I said I can’t drive on this. So I waited 2 1/2 hours, and they tell me it’s a bad sensor in addition to a tire with the nail. ????? $125. ??? 2 year old car and when I put air in two days earlier the light went off and came back on before I pulled into Kia. I asked for the broken part. The attendant left and came back and said they were going to fix it for free. I am grate but suspicious. More

Everyone I encountered was very helpful during my visit.all the services requested were done and I was told of all work done .team presented as very open to my concerns visit.all the services requested were done and I was told of all work done .team presented as very open to my concerns More

Living in Georgia and coming to Florida to visit family. I decided to have my car service. The overall experience was good considering the type of service I was getting. The lady who comes out to take take I decided to have my car service. The overall experience was good considering the type of service I was getting. The lady who comes out to take take of the refreshments area plus work as a check out cashier was extremely friendly. I don’t know her name at the moment. I want to Thank her for the great conversations and great hospitality. More

The service people are always friendly and helpful, however I always get overcharged or have a fee thrown in that I was unaware of. My most recent visit I went for my 30k maintenance which I was told w however I always get overcharged or have a fee thrown in that I was unaware of. My most recent visit I went for my 30k maintenance which I was told would be $180 and I even confirmed it beforehand. Somehow my bill came out to almost $350 and I had to speak up and get it fixed. I never do this and usually I just let it go but it happens every time I go, when I go for an oil change my bill is always almost $100. I’ve bought two cars from this location and never gotten my “complimentary first oil change” they advertise either. I think I’m going to start getting my work done elsewhere. The employees from the salesmen to the service staff are very good at what they do and handled my situation well, but I believe the management has some things to fix regarding communication and prices. Janee helped me sort everything out and was very understanding of the situation. More

The staff were very nice and helpful. Not at all what I expected I do my own work do to the fact I have been burned in the pas however work was under warrantee. Because Jennee was so nice i decided to purc expected I do my own work do to the fact I have been burned in the pas however work was under warrantee. Because Jennee was so nice i decided to purchase a spare tire kit rather than go to the junk yard. Verry good person even if i miss spelled her name More

Came in for an oil change, tire rotation and to fix my Radio in my 2019 Kia Rio. I explained what the radio was doing and I was told that the technician couldn't do anything because I needed to show then Radio in my 2019 Kia Rio. I explained what the radio was doing and I was told that the technician couldn't do anything because I needed to show then what it was doing. Like taken a photo of the problem. The problem happens when I'm driving. My radio screen goes black and then the KIA sign comes up but the radio still keeps playing. I explained this has happened several times and twice when heading to Mulberry Florida. How am I suppose to take a picture of this problem when I'm driving. By the time I stop the car to take a picture its already back to the radio channels. I just can't believe I was told to take a picture of this. My problem was not resolve. Also was told a technician could drive with me and see if it happens. This doesn't happen everytime I drive my car. So my radio wasn't fixed. More

Verry nice people know there jobs good thank you.wait on you fast and know there jobs by and have good day for now buy you fast and know there jobs by and have good day for now buy More

Oil change used to be 30 minutes now it’s 1 1/2 hours this needs to be looked at or your going to loose business this needs to be looked at or your going to loose business More