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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.3
2,226 Reviews

2,226 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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February 03, 2021

Everyone was nice and welcoming. They answered all my questions and were very friendly with my kids. They were very understanding and I felt no pressure to buy a new vehicle. More

by Kailesha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kipping; Kenan Smiley, Harry Parmar
Feb 03, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for the positive feedback, Kailesha! We look forward to seeing you again at Friendly Kia!

February 03, 2021

Good timely service, very good customer service from there associates, also very inexpensive too get oil change and all parts are under warranty thabk you More

by jamesthegreat1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon, Harry Parmar
Feb 03, 2021 -

Ken Ganley Kia of New Port Richey responded

We are delighted to hear from you, James. Thank you for the great review of Friendly Kia!

February 03, 2021

Gene Byrd is the best! Our new car purchased Saturday would not start on Monday morning. We initially had some problems getting help, Gene contacted us,got us a loaner car, jump started our car and took More

by bluedyna1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Byrd
Feb 03, 2021 -

Ken Ganley Kia of New Port Richey responded

Congratulations on your new vehicle! We are very proud of our team, and hearing that Gene went above and beyond to assist you and get you into our new vehicle made us smile. Drive safely, and we hope to earn your business again at Friendly Kia!

Feb 03, 2021 -

bluedyna1 responded

Thank again Gene!

February 02, 2021

Can’t say enough nice things about this dealership. I went in for something that was not completed when I purchase the car. My salesman setup the appointment through text. Toddie was ready and waiting wh More

by nikkimo1206
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew, Toddie
Feb 02, 2021 -

Ken Ganley Kia of New Port Richey responded

We couldn't be happier to have given you an efficient, high-quality service experience! Thank you for doing business with us here at Friendly Kia, and for taking the time to share your kind review. Drive safely and have a wonderful day!

February 02, 2021

Everyone was helpful and pleasant kind and courteous. Answered all question tried to make the process as painless and did everything they could to make it a smooth transition More

by kamki68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Otto Villalta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Dimaggio, John Schmidt, Cody Brogdon, Harry Parmar, Curtis Tucker
Feb 02, 2021 -

Ken Ganley Kia of New Port Richey responded

We couldn't have asked for better feedback! It's wonderful to hear that our team delivered such a seamless and stress-free experience. Thank you for trusting Friendly Kia with your business!

January 29, 2021

The Friendly Kia Service Department was a positive experience on every level. Excellent communication and management by my assigned Service Advisor: Janee Powell-Tavares, an excellent asset to the s More

by debra.mitchell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janee Powell-Tavares, Jon Michael Coakley, Melissa Drake, Vince Angelotti
Jan 29, 2021 -

Ken Ganley Kia of New Port Richey responded

Hi Debra - Thank you for taking the time to share! We are proud to have earned your business and happy to hear that Janee went above and beyond to assist with your vehicle. Drive safely, and we hope to see you again at Friendly Kia!

January 28, 2021

This dealership is awesome. (Great staff) while I was waiting My tech continued to update me on my car that was cool. Please Continue to keep the snack bowl filled. :) More

by pringlegerri786
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Donald Smith
Jan 28, 2021 -

Ken Ganley Kia of New Port Richey responded

We're so grateful to have you as a customer! It's great to hear that our team took such good care of you and your vehicle. Thank you for trusting Friendly Kia with your service needs!

January 28, 2021

Whenever I need my car checked or worked on they are quick to have me come in. Everyone is friendly and very helpful and is on point with letting me know what’s going on with my car. More

by robynrivera68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Armstrong
Jan 28, 2021 -

Ken Ganley Kia of New Port Richey responded

We are always happy to help, Robyn! Thank you for supporting Friendly Kia and putting your trust in our team. We look forward to assisting you next time!

January 28, 2021

Even though it is something I have done to my own vehicle that has made it in a very unsafe condition, I wish I could have been offered the recommendations needed to fix the issues a little differently. I le More

by jackiegut3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Brogdon
Jan 29, 2021 -

Ken Ganley Kia of New Port Richey responded

Jackie - I would be more than willing to speak with you directly about the concerns you have with your vehicle to see what more we can do to assist you. Please don't hesitate to give me a call. Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

Jan 29, 2021 -

jackiegut3 responded

Thank you Don, I will be calling later today to speak with you. I really want to get this fixed asap as it crushes me knowing I messed up my new car and made it so unsafe.

January 27, 2021

Friendly Kia is the only place we buy and service our Kias. We have been buying Kias from Friendly for over 29 years. Our service advisor Harry is always on top of things and is easy to work with. More

by JOHNEMACX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gilliss, Harry Parmar
Jan 27, 2021 -

Ken Ganley Kia of New Port Richey responded

Your years of loyal business mean the world to us, John! Thank you for your confidence in our team and your recommendation of Harry. We look forward to welcoming you back to Friendly Kia for a long time to come!

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