Ken Ganley Kia of New Port Richey - Service Center

Quick, easy, and more than affordable. Luckily had a warranty that covered a lot of the cost. Great dealership - Janae was incredibly friendly and down to earth; made the repair process as relaxing as p warranty that covered a lot of the cost. Great dealership - Janae was incredibly friendly and down to earth; made the repair process as relaxing as possible. More

The staff was curious. Matt was my guy that took my car. I was there for a hour and a half when I went to ask what's taking so long I saw my car being taken back to be fixed. I was upset. I finally got out I was there for a hour and a half when I went to ask what's taking so long I saw my car being taken back to be fixed. I was upset. I finally got out of there after 3hours . All it needed was a senser. Staff is great but service time is not so great. More

I guess my answer would be it depends. The first visit with a recalled engine. Great customer service and attention to details. Customer service should be a top priority and small things matter. First tim with a recalled engine. Great customer service and attention to details. Customer service should be a top priority and small things matter. First time there strong communication and attentive to the needs of customer. Small things matter and especially when it comes to customer experience. . Example picked my car up it was filthy from sitting by main road. There is literally a car wash - free car washes for life with Kia purchase. There were so many young men hanging around a nice thank you for being a loyal Kia customer and take the car through car wash. It’s the over and beyond that will keep customers coming and business thriving. I still didn’t get a understanding of what was wrong or could go wrong with my vehicle. A couple minutes to explain what the issues are would have made a difference. I have bought 2 Kias from your dealership and not asking For the red carpet treatment. Just great communication and customer service to the people that matter. More

All of the staff as friendly Kia is excellent every time I go there I am being treated in a very special way I would recommend service Kia to everyone I go there I am being treated in a very special way I would recommend service Kia to everyone More

Very helpful and knowledgeable. I’m loving my Telluride and the service I receive when I take it in for services. Thank you for all you do... and the service I receive when I take it in for services. Thank you for all you do... More

The best dealership in Pasco County. When they say Friendly the mean it. Every time I have my Telluride serviced they do a great job. Friendly the mean it. Every time I have my Telluride serviced they do a great job. More

I’ve been dealing with Friendly for a few years now. Like always they were super friendly! Super fast service, car wash was pretty good too thanks. always they were super friendly! Super fast service, car wash was pretty good too thanks. More

Very pleased. Nice staff. The job was done fast and they honored the recall. Definitely recommend this company to everyone who is need of a service. honored the recall. Definitely recommend this company to everyone who is need of a service. More

I was pleased that they sent me to the car wash to sit away from other people. I was not satisfied with the price and it was ironic that they gave me my car and didn't ask for payment. I had to fight dr away from other people. I was not satisfied with the price and it was ironic that they gave me my car and didn't ask for payment. I had to fight driving back to the service center after being blocked on 3 different routes by cars in the lane to pay my bill. My service adviser Matt was appreciative that I just didn't' leave without paying. You need t get your act together. More

Great service. Harry was thorough in his explanation of what was done. Car was washed and I was very happy with the results. Most happy. what was done. Car was washed and I was very happy with the results. Most happy. More