Ken Ganley Kia of New Port Richey - Service Center

Excellent service consultant. Very friendly and went out of his way explaining every item he checked on my car. He opened the heavy doors for me which at 74 years old I truly appreciated. I have no compla of his way explaining every item he checked on my car. He opened the heavy doors for me which at 74 years old I truly appreciated. I have no complaints what so ever regarding the service I received. More

Friendly, knowledgable staff, willing to help y out w all y vechile needs. In addition, to dropping y off and picking y up to get back home or to y planet y vechile needs. In addition, to dropping y off and picking y up to get back home or to y planet More

I had a recall and Kia service department checked my suv out in a very timely manner and I had it back before the estimated time they promised...I was happy that everything checked out and it passed inspect out in a very timely manner and I had it back before the estimated time they promised...I was happy that everything checked out and it passed inspection..Made my day More

Had to wait awhile, but it was in pleasant surroundings. Work completed in time that I was told. No problems. Thank you for your service. Work completed in time that I was told. No problems. Thank you for your service. More

I have been working with Frendly Kia for over 8 years and purchased cars from them both corporately and personally. Good to work with and fair. purchased cars from them both corporately and personally. Good to work with and fair. More

The customer service rep was friendly, courteous and knowledgeable. Service was completed in a timely manner. Waiting area was adequate. Snacks and water were available. knowledgeable. Service was completed in a timely manner. Waiting area was adequate. Snacks and water were available. More

My experience and experiences with Friendly Kia's Service departent have been excellent. I have never had any issues and everyone is always friendly and courteous. departent have been excellent. I have never had any issues and everyone is always friendly and courteous. More

Service department was great, had a home link mirror and cargo cover installed. My loaner car was ready to go and the service was completed in a couple of hours. cargo cover installed. My loaner car was ready to go and the service was completed in a couple of hours. More

We wait a long time and no one told me that my car was ready. My son had to go outside and see that my car was parked. Other than that, the lady was very respectful and nice to us. Thank you. ready. My son had to go outside and see that my car was parked. Other than that, the lady was very respectful and nice to us. Thank you. More

I feel like my concern wasn't taken seriously. Felt brushed off EVEN AFTER showing a video of my speaker lights coming on when the switch is set to OFF. Evidently this isn't good enough. This is ridicu brushed off EVEN AFTER showing a video of my speaker lights coming on when the switch is set to OFF. Evidently this isn't good enough. This is ridiculous! What's even more ridiculous is that I was told to "swing by" when it happens. I LIVE AN HOUR AWAY FROM THE DEALERSHIP! I will submit a complaint daily until this issue is fixed. Try me! I will also file a complaint with NHTSA as this is a safety issue when there is a short with the switch! More