Ken Ganley Kia of New Port Richey - Service Center

I went to Friendly KIA because its a family friend who owns it THINKING that we would be taking great care of.... We purchased a 2006 KIA SEDONA used & was told that if we purchased the warranty for the owns it THINKING that we would be taking great care of.... We purchased a 2006 KIA SEDONA used & was told that if we purchased the warranty for the xilion it would be covered for lifetime (per salesman)never recieved anything stating about it just written on our contract. I have gone up there 2x to resolve & today Eddie told me that its a maufacture paint issue not the product xilion, THEN advised that it was covered for 3yrs and that we signed the paper... I traded in a perfect truck bc we needed a vehicle for my special needs daughter Maeylene who has Cerebral palsy and is in a wheelchair....to recieve a LEMON..previously in accident (should have listened to carmax commercial), AC has gone out 2x due to mass air flow sensor, xilion chipping & my vehicle looks ORANGE-ISH with no shine when purchased it a SHINY RED. To be told by the owner John that we have never had service done there not even an oil change and that I wanted them to help me??? This is the service I received and would NEVER reccommend or purchase another KIA..... More