Back

Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.3
2,226 Reviews

2,226 Reviews of Ken Ganley Kia of New Port Richey - Service Center

Sort by
March 03, 2021

Due to covid-19, Kia MANAGERIAL SERVICE dept. was well aware of my mother who will be 100 April 5th and I are immune compromised offered valet service. Laura(manager) and matt(service dept.) imformed of d More

by nelemoreno
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
LAURA, Matt Cogswell
Mar 03, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to leave us a review! We are so glad we were able to assist you here at Friendly Kia, and we will certainly let Laura and Matt know that you appreciate their help. We are grateful for your returning business, and we look forward to the next opportunity to work with you!

March 03, 2021

As always the service at Kia was exceptional. My wait time was about an hour which was exactly the estimated timing told to me. The staff was kind and attentive as my service progressed. Matt greeted me More

by Byrdmeg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, Gene Byrd
Mar 04, 2021 -

Ken Ganley Kia of New Port Richey responded

We're so lucky to have you as a loyal customer! It's great to hear that Matt and the rest of our service team always take such good care of you and your vehicle. Thank you for trusting Friendly Kia with all your repair and maintenance needs!

March 03, 2021

I bought a used Kia soul Andy salesman Jim was wonderful you should really give him a raise... veryfriendlyandpersonal knowledgeable he evenhelpedmesetupmyphonewithmynewcar... theserviceguyHarrywasquickand More

by annaslight63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar, Curtis Tucker
Mar 04, 2021 -

Ken Ganley Kia of New Port Richey responded

Congratulations on your new-to-you Kia Soul! We are very glad to hear that you had a positive experience working with Andy, Jim, and Harry and we appreciate you sharing this kind feedback. Thank you from everyone at Friendly Kia!

March 02, 2021

Best customer experience ever for us. Great sales and service professionals who care about you ! They are on time and very accurate on estimates. They always return a washed car and are fully covid co More

by c.wayne.gaskill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Byrd, Bill Sizemore, John Gilliss, Harry Parmar
Mar 02, 2021 -

Ken Ganley Kia of New Port Richey responded

We are so grateful for your business and awesome review of our team! Thank you for supporting Friendly Kia, it is our pleasure to assist you. See you next time!

March 02, 2021

The service department was awesome..Todd really took good care of us..its better but not cured yet.maybe we just have to let it air out.. More

by kputch7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toddy
Mar 03, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to leave us this review! It was our pleasure to service your vehicle, and we will certainly let Todd know that you appreciate his help. If you need anything else, don't hesitate to give me a call! Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

March 02, 2021

I thought that everyone was very professional. It took less time than what the associate had originally thought, which was good. The only thing I want to mention is that when the service was complete, th More

by cfrye77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Mar 03, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for choosing Friendly Kia for your auto service needs. We expect our guests to receive top-notch service so I apologize for our oversight and appreciate you bringing this issue to my attention. I hope that we have the chance to deliver a five-star experience next time. Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

March 01, 2021

I only come here for service. Not liking the new service I only come here for service. Not liking the new service summary texts for upselling extra services. It extended the length of my service appointment More

by rkane6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Mar 02, 2021 -

Ken Ganley Kia of New Port Richey responded

We make our recommendations based on what we believe is best for our customers, but we would never want to cause an inconvenience. We will keep this review in mind moving forward. Thank you for your feedback and loyal business! Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

March 01, 2021

Friendly. Everyone was pleasant and smiled. Service was done in a timely manner. Price was great...it was under warranty so it did not cost me. More

by EASYWHEELS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Mar 01, 2021 -

Ken Ganley Kia of New Port Richey responded

It was our pleasure to provide you with top-notch service with a smile! Thank you for choosing Friendly Kia and sharing your kind review. Safe travels!

February 28, 2021

Great courteous staff that really seems to care. Great courteous staff that really seems to care. Great courteous staff that really seems to care. A More

by MARCH0000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Body Shop
Mar 01, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you so much for choosing Friendly Kia for your auto service needs! We are very glad to see this feedback and look forward to assisting you in the future.

February 27, 2021

I'm very pleased with Friendly Kia's service. It is clean, professional, and efficient. Staff are friendly (like the name says). Thanks for a good job. More

by Svr828
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Mar 01, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for your confidence in Friendly Kia! We look forward to taking care of you during your next service visit!

...
22
...