Back

Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.3
2,226 Reviews

2,226 Reviews of Ken Ganley Kia of New Port Richey - Service Center

Sort by
March 11, 2021

Had to bring my vehicle backup to have them swap the new tires I had just put on so that they were both in front..done.. in n out quickly More

by dperry10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown, John Schmidt, Cody Brogdon, Harry Parmar
Mar 11, 2021 -

Ken Ganley Kia of New Port Richey responded

It was our pleasure to assist you! Thank you for choosing Friendly Kia for your service needs, it means a lot to hear that you are a happy customer. Drive safely!

March 11, 2021

Fast and courteous. All the staff were pleasant and cordial. Even when my service advisor had to run to finish another customer, the other staff were quick to offer their help. Living up to the name- F More

by brandemihlb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janell
Mar 12, 2021 -

Ken Ganley Kia of New Port Richey responded

We are so grateful for your business and your excellent review! Thank you for choosing Friendly Kia for your service needs. Safe travels until we see you next!

March 11, 2021

had a window motor replaced. under warranty. had to order the part but was fixed quickly. they knew I needed to get to work. works great More

by tigger101756
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Brogdon
Mar 12, 2021 -

Ken Ganley Kia of New Port Richey responded

We are happy we could help! Thank you for trusting Friendly Kia with your business, we appreciate your positive feedback. Drive safely!

March 11, 2021

People make a relationship. The young lady who met and wrote the order was a very nice, knowledgeable young lady. Muffins were great. Collee cold. Car actually ran better after the 90k check up. More

by tlichty10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janee...?
Mar 12, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for giving Friendly Kia your business and positive feedback! It was our pleasure to assist you and we are happy to hear that your car is running so smoothly. Safe travels until we see you next!

Mar 12, 2021 -

tlichty10 responded

Stop asking me to give additional evaluations. I’ve said my part. Good experience. Stop the emails snd texts. It’s not attractive.

Mar 12, 2021 -

Ken Ganley Kia of New Port Richey responded

I sincerely apologize for the unwanted communication here. I would like to ensure we remove you from our list. Please don't hesitate to give me a call. Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

March 09, 2021

Always a pleasure coming into Friendly Kia. Staff is always very helpful and informative. Waiting room is always stocked with goodies for customers and bathrooms are always clean. Great value in my serv More

by ltj_ministry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Vince Angelotti, Cody Brogdon, Harry Parmar
Mar 09, 2021 -

Ken Ganley Kia of New Port Richey responded

We couldn't ask for a better review! Thank you for your continued support of Friendly Kia, it is always a pleasure to work with you. See you next time!

March 09, 2021

Can't even begin to tell you how bad the service department is but everything bad you have ever heard about most dealership service departments apply here. More

by sleroy159
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Janee in service
Mar 24, 2021 -

Ken Ganley Kia of New Port Richey responded

I apologize for the issues you have had with our service department. My name is Gene Byrd and I'm the Fixed Operations Director. Please call me on my cell at 813-376-8235 so we can address your concerns. Thank you.

March 08, 2021

My experience was better this time around. I've found that if you have an issue, speak to the e manager. They will more than likely make it right. I didn't do that the first time which resulted in furth More

by MarcusPay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Mar 09, 2021 -

Ken Ganley Kia of New Port Richey responded

Marcus, thank you for taking the time to leave us a review! We are grateful that we got another chance to assist you here at Friendly Kia, and it means a lot to know that we improved this time. We look forward to the next opportunity to impress you!

March 08, 2021

Came with another nail..unable to repair..got new tire.. But I need to bring it back this afternoon to have them swap the tires around I have to new tires on the left hand side of the vehicle in its polling More

by dperry10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Mar 09, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to leave us five stars. We are grateful to have you as a customer here, and I would be more than willing to speak with you directly about your tires and ensure we get this all sorted out for you. Please don't hesitate to give me a call. Thank you, Gene Byrd - Fixed Operations Director - (813) 376-8235

March 08, 2021

Harry was calling to keep me updated on the service of my car. He had it washed, vacuumed, dusted. Professional, kind, informative. Thank you for all you do. More

by midnightmaniac76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Mar 08, 2021 -

Ken Ganley Kia of New Port Richey responded

It is terrific to hear that Harry delivered such thorough, communicative service! Thank you for choosing Friendly Kia and sharing your experience. Have a wonderful day!

March 08, 2021

Great staff. Harry did a good job as Service Advisor. Extra credit to Gene for going above and beyond to make it a great experience. More

by kc727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Cheney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skye Cheney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Michael Coakley, Harry Parmar
Mar 08, 2021 -

Ken Ganley Kia of New Port Richey responded

Thanks for trusting Friendly Kia to get the job done. We're happy to hear that Harry was so helpful during your recent service visit and we look forward to taking care of you next time!

...
20
...