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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.3
2,226 Reviews

2,226 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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March 16, 2021

I went in for routine maintenance and staff was waiting for me and greeted me right away. I received quick and friendly service and work was done fast. No complaints. More

by cmeissner5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon, Harry Parmar
Mar 16, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you so much for posting a review about your recent visit to Friendly Kia! We love to hear that you got back on the road in a timely manner. For all of your future auto needs, we will be here to assist you.

March 16, 2021

Very pleased with service,atmosphere and work being done in timely manner...Efficient and knowledgeable...I highly recommend and wish all businesses worked this way. More

by chaneycarol83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Clarke
Mar 16, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for your business and your confident recommendation of our team! Your support means the world to us and we look forward to assisting you next time at Friendly Kia.

March 16, 2021

Service Advisor, Todd Englehart, was very helpful scheduling the repair, keeping me informed of progress, and showing me the results and answering my questions. Waiting area was clean with chairs wel More

by richdonn2548
Customer Service
Recommend Dealer
Yes
Employees Worked With
Todd Englehart
Mar 16, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to leave us a review! We are so glad Todd took good care of you here at Friendly Kia, and we will certainly let him know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

March 16, 2021

Thank you for the excellent service we received recently. A big thank you to Mr Gene Bryd for all his help with dealing with the insurance company. Thank you to all the technicians in the service area that More

by rlegrand11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Bryd
Mar 17, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for the review! We are so glad we were able to assist you here at Friendly Kia, and we will certainly let Gene and our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

March 15, 2021

My annual auto servicing was complete and will keep me going for another year! That gives me peace of mind. It was also done with an eye for reducing cost. More

by MARKWJRGLENN
Recommend Dealer
Yes
Employees Worked With
Joe Clark
Mar 15, 2021 -

Ken Ganley Kia of New Port Richey responded

Mark - Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful experience working with the Friendly Kia team. Drive safely, and we hope to see you back next time!

March 15, 2021

You have the worst service department I have ever dealt with . Harry was alright, but the rest of them sucked big time . They tried to charge for work that was fixed under warranty. More

by Rwallen711
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Jay(service tech). Was a know it all!, Harry Parmar
Mar 30, 2021 -

Ken Ganley Kia of New Port Richey responded

I am very disappointed to read this feedback, as this doesn't sound like the high level of service and care we pride ourselves on. If you would be willing to share the details of your experience, I would like to see what I can do to address your concerns. I will look for your contact information in our system, but if I can't find it please reach out to me when you get a moment. Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

March 14, 2021

Kia's customer service is excellent. They treat their customers very well in the service department. From the time I dropped my car to the time I pick it up, they are very friendly and communicate with m More

by Kay Dube
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon, Harry Parmar
Mar 15, 2021 -

Ken Ganley Kia of New Port Richey responded

Kay, thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Friendly Kia, and we will certainly let our team know that you appreciate their help. It means a lot to know that we earned your recommendation, and if you ever need anything else, don't hesitate to come back and see us again!

March 13, 2021

Friendly service people. The experience was easy, simple and in a timely manner. They were very thorough in explaining everything that was done to the vehicle More

by clbrewer13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon, Harry Parmar
Mar 15, 2021 -

Ken Ganley Kia of New Port Richey responded

Your feedback means so much to us! We're glad to hear that our Friendly Kia team provided you with thorough and professional service during your recent visit!

March 13, 2021

I am new to the dealership. So far it has been pretty good with any car problems I may have had.The dealership is conveniently located. More

by shirleylwj03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaenea
Mar 15, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for the excellent review! We are glad to hear that our team has been able to assist with your auto service needs, and we look forward to our continued relationship. - Friendly Kia team

March 11, 2021

I had a great visit. I was helped immediately when I pulled in. Everyone was really kind and communicated appropriately. During my stay while waiting, they kept me updated while my service was being pre More

by Kailesha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Brogdon
Mar 11, 2021 -

Ken Ganley Kia of New Port Richey responded

We are delighted that our team delivered such efficient, communicative service! Thank you for taking your business to Friendly Kia, we appreciate the positive feedback. Safe travels until we see you next!

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