Ken Ganley Kia of New Port Richey - Service Center

The service writer was curious & professional. My vehicle needed a recall update on the ECM, the Rt rear wheel speed sensor was bad and replaced under warranty and I had all 4 tires replaced. Being an ASE Ma needed a recall update on the ECM, the Rt rear wheel speed sensor was bad and replaced under warranty and I had all 4 tires replaced. Being an ASE Master Cert Tech since 1976 myself, the work was completed in a proffecional and timely manner. More

Service was great just not liking being there for 6 hours. Next time I will take an Uber home and come back. Everyone is usually friendly. hours. Next time I will take an Uber home and come back. Everyone is usually friendly. More

Always dependable...one visit and that's it! I have been to other dealers that will try to add areas of service that aren't really necessary. NOT at Friendly Kia! to other dealers that will try to add areas of service that aren't really necessary. NOT at Friendly Kia! More

Had just left dealership after getting services done ,was driving and noticed the hood moving up and down I pulled into a store parking lot and yup! They didn't close my hood all the way I was thinking of c driving and noticed the hood moving up and down I pulled into a store parking lot and yup! They didn't close my hood all the way I was thinking of calling the dealership and letting them know, but I let it go, but then the next day I get an email telling me I still need to get one of the services done that I had already done when I was at the dealership, kinda makes me wonder..The waiting room is always clean , and my service advisor Harry is very professional and nice More

They sanitized my air conditioner and ever since then my car has smelled badly like I’ve put 3 air fresheners in my car just so I can drive it and tolerate the smell .... the guys are awesome but my car sme car has smelled badly like I’ve put 3 air fresheners in my car just so I can drive it and tolerate the smell .... the guys are awesome but my car smells bad and once again they didn’t put my lights back on auto More

Thanks for asking. Your service was excellent. Keep up the good work. I own 2 KIA automobiles and highly recommend them. Sincerely Calvin Clay Vickers the good work. I own 2 KIA automobiles and highly recommend them. Sincerely Calvin Clay Vickers More

The guys in the service department are professional & courteous. The waiting area is comfortable & the snacks and beverages are appreciated. Don’t mind taking my car in. courteous. The waiting area is comfortable & the snacks and beverages are appreciated. Don’t mind taking my car in. More

I scheduled an appointment for a recall. I told them this when I scheduled the appointment. I dropped my car off the day before. I called to find out when my car would be done and was told they didn’t have t when I scheduled the appointment. I dropped my car off the day before. I called to find out when my car would be done and was told they didn’t have the parts to fix the problem. That they had to be ordered. This was a month ago. We still haven’t heard anything back. More

I always have a great experience at Friendly Kia. I had a new customer ask me what my experience had been at Friendly Kia, and I told her very, very good. new customer ask me what my experience had been at Friendly Kia, and I told her very, very good. More

Matt Parker was extremely thorough, professional and friendly. Thank you, Matt, for a quick turnaround time so I can get on with the rest of my day. friendly. Thank you, Matt, for a quick turnaround time so I can get on with the rest of my day. More