Ken Ganley Kia of New Port Richey - Service Center
New Port Richey, FL
2,225 Reviews of Ken Ganley Kia of New Port Richey - Service Center
When I called to check my vehicle after 6 hours after the scheduled appointment. The service person handling the job didn’t know where the mechanic was ,if parts were still needed , or if my car was even rea scheduled appointment. The service person handling the job didn’t know where the mechanic was ,if parts were still needed , or if my car was even ready More
Long time customer. Never disappointed with my service. This last time was no exception. Friendly kia continues to serve the customers and the communit in a professional manner. This last time was no exception. Friendly kia continues to serve the customers and the communit in a professional manner. More
Friendly Kia has very reasonable pricing for its services. The work was completed on a timely basis. I recommend the service department to anyone considering it. services. The work was completed on a timely basis. I recommend the service department to anyone considering it. More
Our most important complaint is your information on our vehicle isn’t getting communicated to the Kia company very fast, as we would like to get back to mi. Soon! vehicle isn’t getting communicated to the Kia company very fast, as we would like to get back to mi. Soon! More
Easy in and easy out. What more can you ask for? Staff all helpful and courteous. Unfortunately I can’t remember anyone’s name but I was just there for a routine oil change all helpful and courteous. Unfortunately I can’t remember anyone’s name but I was just there for a routine oil change More
Went for my first oil change after buying a 2021 Kia Sorento. Everyone was really great. I work during the week and was only able to get it in on the weekend. The service department was really great abo Sorento. Everyone was really great. I work during the week and was only able to get it in on the weekend. The service department was really great about working me into their busy schedule. I was told to just bring it in and they would take care of me. Now, normally at any other dealership this would mean a 5 hour wait...but I had the car in by 9:30, and the work was completed by 11:30 which I found very reasonable considering I didn't even have a real appointment. Will definitely be going back for all future service needs. More
Friendly employee's,always helpful and polite. Appointment was at 1:30 and they were on time.Car was fixed and returned clean and washed within a timely manor. Appointment was at 1:30 and they were on time.Car was fixed and returned clean and washed within a timely manor. More
I would definitely recommend Kia Service. Friendly and professional. If a new car buyer, as I was 2 3/4 yrs ago they are great. Courteous and worked endlessly to obtain financing. However, unfortunately, professional. If a new car buyer, as I was 2 3/4 yrs ago they are great. Courteous and worked endlessly to obtain financing. However, unfortunately, I am upside down on mileage on car for trade in so I would need to put a substantial deposit down. It just stinks how your first experience is on target and excellent but when criteria changes to a minor negative they can’t find a way without draining a person’s emotions and expectations especially when you get promotional letters stating they want your car to fulfill their used car inventory. To be fair, they do say with approved credit. Thank you for your assistance with my repair and inquiry regarding trade-in. Donna-Marie Chrzan More