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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.3
2,226 Reviews

2,226 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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December 16, 2019

Great service Great place. Everyone is very pleasant. I was in and out in a good amount of time. Service center waiting area could have been a little more tidy and More

by can123459
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure who I worked with. Selected all service people., John Schmidt, Cody Brogdon, Harry Parmar
Dec 16, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you so much for the review! It's important to us that our customers can enjoy our facilities while their car is getting serviced. We hope to see you next time at Friendly Kia. Safe travels!

December 16, 2019

Excellent service Vehicle was ready when promised and was keep informed on what was found and performed. Keep me informed on price of repair and what was final finding More

by wxb0k02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Brogdon
Dec 16, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for the 5 star review! We are happy to hear that we lived up to our standard of timely and efficient service here at Friendly Kia. We are looking forward to your next visit with us!

December 16, 2019

They were slow and I still that sucks I'm still have the sa They were slow define a problem with my car the confined nothing wrong with it there's no code on the computer to fix it so I'm driving with the same More

by larrypaulson1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Sizemore, Harry Parmar
Dec 23, 2019 -

Ken Ganley Kia of New Port Richey responded

Larry - I'm sorry that we weren't able to diagnose your issue. We pride ourselves on our thorough work and would be happy to take a second look. If you're interested, would you please give me a call? Thank you, Arianna Langdon - Customer Relations Manager - 727-645-0989 x180

December 16, 2019

Oil change Went in for a routine oil change. Very fast and friendly staff. Waiting area is comfortable and they keep you updated on what's going on with your car More

by MOMMY0212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Quinn
Dec 16, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you so much for the review! It's important to us that our customers can enjoy our facilities while their car is getting serviced. We hope to see you again for your next oil change at Friendly Kia.

December 16, 2019

Great people, great, timely service From the moment I arrived at the service department I was greeted by a very pleasant individual who got me to the service tech. The tech knew what I n More

by hdubrow01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Matt Cogswell, Vince Angelotti
Dec 16, 2019 -

Ken Ganley Kia of New Port Richey responded

We are so pleased to hear that we exceeded your expectations here at Friendly Kia. Thank you for taking the time to leave us a 5 star review! We are looking forward to working with you again!

December 16, 2019

Wrong part You ordered the wrong part and misdiagnosed the problem with my mirrors. The free car wash took so long it's not worth it to me. More

by James
Recommend Dealer
No
Employees Worked With
Cody Brogdon
Dec 31, 2019 -

Ken Ganley Kia of New Port Richey responded

James - I'm very sorry for the mistakes we made here. This wasn't the experience we wanted for you and I can understand why you're upset. We're going to look into this situation so we can address these issues and improve for the future. Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

December 15, 2019

I had a great experience at friendly Kia. The staff was know I had a great experience at friendly Kia. The service crew was very knowledgeable and polite. The service tech Tabby was a great help to me when servi More

by paul.giglio.pg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tabby was a great help
Dec 16, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for the 5 stars! We are so pleased to hear that we lived up to our high standard of service here at Friendly Kia. Tabby is amazing, and we will be sure to share your kind words!

December 13, 2019

David Quinn David does an excellent job as a service advisor. He explains everything that needs to be done to keep my Kia Optima running in fantastic shape. He to More

by draganfly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Quinn
Dec 13, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for the review! We couldn't be more proud here at Friendly Kia to hear that David takes good care of you. We will be sure to let him know that you appreciate him! All of us here on the service team are looking forward to working with you and your Kia Optima again!

December 13, 2019

Happy with service Just purchased my Kia and I am happy with the service that has been provided to me. They seem very knowledgeable and have been helpful. More

by just_melissa41002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Dec 16, 2019 -

Ken Ganley Kia of New Port Richey responded

It's wonderful to hear that you're satisfied with your experience at Friendly Kia! We appreciate these kind words and hope that you are loving your new Kia. Thanks so much!

December 13, 2019

Nice and simple! Bob Kipping in Service drive (I believe it's called) was great. Even before I knew I was going to be getting a car from Bob he visited me in service a More

by Jdkristo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Robert Kipping, Harry Parmar
Dec 13, 2019 -

Ken Ganley Kia of New Port Richey responded

It's wonderful to hear that Bob was so helpful to you! We appreciate you sharing this feedback with us. Thank you from the entire team at Friendly Kia!

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