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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.3
2,226 Reviews

2,226 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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December 20, 2019

friendly and helpful They were very helpful from the moment I drove up till I left. Fixed the recall and did everything else. I will defiantly be back. More

by GERRY.WALLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Quinn
Dec 20, 2019 -

Ken Ganley Kia of New Port Richey responded

Gerry, thank you for the 5-star review! We're happy to hear that we lived up to our high standard of service at Friendly Kia. We look forward to seeing you again!

December 20, 2019

Excellent Enjoying being able to have my car serviced at night Toddie is a perfect service person. He makes you feel like you are important he gets you finishe More

by sbc112659
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toddie. In night service, Vince Angelotti
Dec 20, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for such kind words! We love that you enjoy your visits with us at Friendly Kia. All of us are grateful to have you as a loyal customer.

December 20, 2019

Great Friendly Service I went to the dealership without an appointment and was taken care of right away. The rep took my car in immediately and once service was done he expl More

by almaj1265
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Dec 20, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for the review! We are happy to hear that we were able to take care of you right away. Providing quick and friendly service is always the goal here at Friendly Kia, and we are proud to know that we hit the mark. We hope to see you again!

December 20, 2019

The waiting area The tv needs serious chanes.it is set to a channel with ridic. Talk shows with INAPPROPRIATELY CONTENT.Kindly justvturn on the news. Noone needs to be More

by faceonu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dont remember
Dec 20, 2019 -

Ken Ganley Kia of New Port Richey responded

I appreciate your feedback and will certainly address this with my team. At your next visit, please don't hesitate to let us know what we can do to make you feel more comfortable. Thank you! Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

December 20, 2019

The service was very good. I enjoy the custom custrrmer setvice I get at Frienfly Kia. The only problem I had was, I wanted a loaner vehicle and was given lyft rides. I apprecia More

by mcdermottmorgan18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Brogdon
Dec 23, 2019 -

Ken Ganley Kia of New Port Richey responded

Morgan - I'm glad to hear that you're satisfied with our service and appreciate you sharing this feedback as well. I'm going to pass it along to my team so we can work on providing the best experience for our customers. Thank you for your business and don't hesitate to contact me if there is anything I can do to assist you. Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

December 20, 2019

Warranty Coverage Dealership Service Dept. did not advise me ahead of time, that my warranty I was paying for each month, was no good at this Dealership and did not cov More

by Aajada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cody Brogdon
Jan 06, 2020 -

Ken Ganley Kia of New Port Richey responded

I'm so sorry if we were unclear here, but I assure you that it wasn't our intention. If you have any questions about your warranty I would be happy to answer them. Please don't hesitate to give me a call so we can discuss this further. Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

December 18, 2019

Excellent and quick service Excellent and Quick service what more can you ask for. Very impressed and look forward to doing more business with Friendly Kia and all of their staf More

by Melissa & Nate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Dec 18, 2019 -

Ken Ganley Kia of New Port Richey responded

Melissa and Nate - This is such great feedback! We are so happy to hear that you're impressed with the service you received from our team at Friendly Kia. We can't wait to work with you next time!

December 18, 2019

Excellence I was kept informed about what was going on and the time frame.was adv of problem and given my options to fix problem. Very satisfied. My sales rep di More

by grumpycamp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Parker
Dec 18, 2019 -

Ken Ganley Kia of New Port Richey responded

It makes our day to hear that you were impressed with our service! Thank you so much for coming to Friendly Kia for your repairs. If any future issues should arise, we will be here to help.

December 17, 2019

QUICK AND GREAT SERVICE great job and fast service, in a timely manner, and with car wash too. waiting room is great and I have nothing else to say. More

by pnewmandesign
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt
Dec 17, 2019 -

Ken Ganley Kia of New Port Richey responded

All of us here at Friendly Kia are so glad we could deliver a 5-star experience! We are looking forward to seeing you again!

December 17, 2019

Tire/rim replacement David Quinn was a pleasure to work with!!! He made everything go so quick and smoothly with my whole experience. I would recommend friendly Kia to any More

by JOELLE141
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Quinn.
Dec 17, 2019 -

Ken Ganley Kia of New Port Richey responded

Hi Joelle - We are happy to hear that you enjoyed working with David! It's wonderful that he helped the process go quickly and smoothly. Thank you from all of us at Friendly Kia!

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