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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.3
2,226 Reviews

2,226 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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December 24, 2019

Great service I was able to make an appointment that was convenient for me. When I arrived someone met me at my car and took me inside to complete the repair autho More

by drosia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Quinn
Dec 26, 2019 -

Ken Ganley Kia of New Port Richey responded

We really appreciate you posting about your recent service visit so that others will know what it's like to be a guest with us at Friendly Kia! It's especially wonderful that you never felt any pressure and could make the right decision for you and your vehicle. Thank you for reviewing us!

December 23, 2019

Great Service Quick and easy service appointment today. In and out under an hour when I was quoted an hour and a half. Will definitely be back! More

by leannefrihart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Dec 23, 2019 -

Ken Ganley Kia of New Port Richey responded

I'm pleased you had efficient service today, thank you for sharing and we hope to see you back soon at Friendly Kia!

December 23, 2019

Always a good, friendly experience Service is always great. Had to wait 4 hours though just for an oil change and brake pads. One thing I do not like is having to use a coupon before se More

by li_li87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dont remember anyone's name. I only dealt with 2 people.
Dec 23, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for bringing your vehicle to Friendly Kia for regular maintenance. We will continually work on the process to save our customers time, this is crucial to our continued success. Thank you for the coupon feedback, we'll talk to the team!

December 23, 2019

Recall issue Service department in my opinion was being very deceptive.I went in because of a noise in steering. Come to find out it was a Kia recall the issue wa More

by jeff.golden57
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
John Schmidt, Cody Brogdon, Harry Parmar
Jan 06, 2020 -

Ken Ganley Kia of New Port Richey responded

Hi Jeff - I'm so sorry if there was any confusion here. I'd like to help clear up this situation and see what I can do to earn back your trust. I will give you a call soon. Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

December 23, 2019

Scheduled Maintenance Kia The device is friendly however the last two times I got regular maintenance service both times the technician did not reset my menu poo up on my conso More

by twiceontuesday
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Joyner
Dec 23, 2019 -

Ken Ganley Kia of New Port Richey responded

I'm sorry to see that you're still receiving notifications for service needed. I'd like to reach out and help with this but I'm unfortunately not able to look up your contact information. Would you consider reaching out to me directly so that I can help? Thank you, Arianna Langdon - Customer Relations Manager - 727-645-0989 x180

December 23, 2019

I'm good Nothing special, nothing unusual. The other customers in the waiting room were relaxing and enjoying the new car smell. No deals offered and nobody pr More

by pitsburggee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cody Brogdon
Jan 06, 2020 -

Ken Ganley Kia of New Port Richey responded

I'm sorry that we didn't wow you. We expect the best service for our customers and I would like to see if there is anything that I can do to personally assist you. I won't be able to find your contact information from this review, but would you be willing to give me a call? Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

December 22, 2019

Friendly and polite. Service dept personnel are very friendly and outgoing. Welcoming you at the door with a smile from the start of your visit till the end. More

by HECTORROMAN54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Brogdon
Dec 23, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for the five stars! We are so pleased to hear that you enjoyed working with our service department at Friendly Kia. We look forward to your next visit!

December 20, 2019

Excellent Service Professional service, good attention and service, fast, kind, nice, is a good place to wait your car, good amenities and nice waiting room, Harry is t More

by gonzalbarrios
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Dec 20, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to leave us a review! Providing professional, fast, and kind service is what we strive to do here at Friendly Kia, and it means a lot to hear you say that we are living up to our values. Harry is great, and we will be sure to share your kind words with him. We look forward to your next visit!

December 20, 2019

Morning at KIA Car services was very quick and done in the time limit they set and everyone was polite and friendly. Thanks KIA for everything and I'll be seeing you More

by idar.lewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Otto Villalta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Holt, Kenan Smiley, Amgad "JB" Khalil
Dec 20, 2019 -

Ken Ganley Kia of New Port Richey responded

It was our privilege to assist you! Thank you for stopping by to review Friendly Kia and give us such a high rating. We look forward to your next visit with us.

December 20, 2019

Always great service Brought our KIA Sportagein for a simple software recall arrived early and was done within time frame the service dept quoted, very satisfied with the More

by elasala2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon, Harry Parmar
Dec 20, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for the review! Providing our customers with kind and high-quality service is what we strive to do here at Friendly Kia, and we are pleased to know that we hit the mark. We look forward to working with you and your Kia Sportage again!

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