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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.3
2,226 Reviews

2,226 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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January 08, 2020

Every one I dealt with was very helpful. No one seemed to mind my questions and answered so I could understand. I would Highly recommend! More

by skmanderson
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Jan 08, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for the kind review! We couldn't be happier to hear that our team provided the helpful and accommodating service we pride ourselves on here at Friendly Kia. We are so proud to know that we earned your recommendation!

January 08, 2020

Made an appointment, everything went well. Staff was friendly and polite. All my questions where answered. Great visit. Would reccomend to all for regular service. More

by crsureda
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Rich Rehkopf
Jan 09, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for sharing this feedback about your recent service visit! We are happy to hear that our team earned your recommendation with their friendly service. Hope to see you down the road!

January 03, 2020

Service warranty coverage My service warranty policy with Kia / Fidelity was not honored. Kia management reach out to me to correct problem, but then never got back with me! No More

by Aajada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Schmidt
Jan 20, 2020 -

Ken Ganley Kia of New Port Richey responded

I'm so sorry if we were unclear here, but I assure you that it wasn't our intention. If you have any questions about your warranty I would be happy to answer them. Would you consider calling me directly so we can discuss this further? Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

January 02, 2020

Rotate tires and oil change Quick service for what was done. Very knowledgeable about what's being done to the vehicle also corrected recall at the same time awesome job. More

by knightmdr65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David in service department
Jan 02, 2020 -

Ken Ganley Kia of New Port Richey responded

This is great to read! Thank you so much for coming to Friendly Kia for your auto service and recall needs. We hope to see you down the road.

January 02, 2020

Good, but shocked at price. I was shocked at the price and didn't have the money to pay, but David helped me get setup with Sunbit, so I can pay a monthly payment. More

by arochester27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David and gentleman who drive me to bank to put money into account for Sunbut transaction.
Jan 03, 2020 -

Ken Ganley Kia of New Port Richey responded

I'm very sorry if we were at all unclear about our prices, but I'm glad that David could step in to assist you. If you have any questions at all, don't hesitate to give me a call. Thank you for your business, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

January 02, 2020

Went for oil change and it was an hour wait. The waiting roo Waiting room was roomy and clean. It helps to have snacks and beverages while waiting. WiFi set up needs improvement. I couldn't get access nor did an More

by laluz1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Young man by the name of Matt checked me in
Jan 02, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for coming to Friendly Kia! We want our guests to enjoy their stays with us so I appreciate you bringing this to my attention. If there is anything I can do to help improve your experience, please give me a call. Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

January 02, 2020

I got my maintenance done very quickly service was great I called to set up an appointment oil change and maintenance. I was given a appointment fairly quickly. I was pleased with Harry and service he done e More

by Debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Jan 02, 2020 -

Ken Ganley Kia of New Port Richey responded

Hi Debbie - It's wonderful to hear that you drove home from Friendly Kia a satisfied customer. Thank you so much for coming to us for your oil change! We look forward to serving you in the future.

January 01, 2020

Had to get new keypad Keenan was friendly and helpful. I didnt have to wait too long. I love my Kia Soul. Everyone is so nice and friendly. Love you guys More

by TBARLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deana, Kenan Smiley
Jan 02, 2020 -

Ken Ganley Kia of New Port Richey responded

We love having you as a Friendly Kia customer! Thank you so much for choosing us for all your auto service needs. Have a wonderful day!

January 01, 2020

Service I always have wonderful service when I bring my car to Friendly for maintenance. I drive from Pinellas County each time because I love the service. More

by lcatarelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmanuel Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane Borden, Cody Brogdon
Jan 02, 2020 -

Ken Ganley Kia of New Port Richey responded

It means a great deal to us that you would drive the extra miles to have your vehicle serviced at Friendly Kia. Thank you for being our loyal customer!

December 31, 2019

Love my new Kia First new car I've ever owned..... What a great feeling.... John Armstrong went above and beyond to get us in a new Kia Soul. (Salesman). He even came More

by jeffjohnson2112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Armstrong
Dec 31, 2019 -

Ken Ganley Kia of New Port Richey responded

Congratulations on your first brand new car, Jeff! It means a lot that you would say John went "above and beyond" to assist you. Thank you very much and safe travels in your Kia Soul!

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