Ken Ganley Kia of New Port Richey

this is the second car I bought at Friendly Kia and this is the second car I bought at Friendly Kia and whenever you go there the service department is always on time tells you how long you going to wa this is the second car I bought at Friendly Kia and whenever you go there the service department is always on time tells you how long you going to wait for your car to get back and they always clean it I'm always very pleased More

I had the most amazing experience at Kia. John A was amazing and was able to get me into a car that was a whole lot better then I expected. I will forever be great for him and Joe. We have gotten 5 Kias amazing and was able to get me into a car that was a whole lot better then I expected. I will forever be great for him and Joe. We have gotten 5 Kias from there and do not plan on changing anytime soon. More

They were fast and efficient. I was a little late ti appointment they had ni problem taking me in for my 30k milage service. And they washed car after they were done. appointment they had ni problem taking me in for my 30k milage service. And they washed car after they were done. More

Me and my wife were very disappointed w/ our last experience at Friendly Kia. To buy out our lease we were told that we had to come in and that would meet with the GM. The buy out process took over 3 experience at Friendly Kia. To buy out our lease we were told that we had to come in and that would meet with the GM. The buy out process took over 3 hrs and the GM never met with us. The covid guidelines were not enforced, the employees seemed to not work together very well, and their communication skills seemed to be very poor. We've leased two vehicles with them in the past and both of those experiences went really well. Buying out a lease should be a simple process, but they made it difficult and acted like we've never been there before. We were told by Kia finance that our lease extension payments would go towards the residual value on the car, but when we got to Friendly Kia they said those were just fees to rent the car for 6 months. In all we left there spending 3 thousand more than we planned to spend because of poor communication and extra ridiculous fees added on. I know they are a huge dealership based off their traffic and inventory but they can't forget that they're dealing with ppl that deserve to be treated with respect and integrity. Customers can't be treated as another number. Because of this experience we will not be making the 2 hour long trip to do business with them anymore. I hope they use this review to take a step back to remember what their ultimate goals and values are. More

Always a pleasure going to my local Kia service department. The guy's really do their very best from the minute you arrive to your departure. Best dealership in the whole state if Florida!! Truly, department. The guy's really do their very best from the minute you arrive to your departure. Best dealership in the whole state if Florida!! Truly, Jen Sorrell Port Richey, FL More

I have had positive experiences everytime I'm there. Always friendly people & great service. My salesman Steve Shambaug has been great in my purchase of my last 2 Kias. Skye Chaney is so funny,could be Always friendly people & great service. My salesman Steve Shambaug has been great in my purchase of my last 2 Kias. Skye Chaney is so funny,could be a comedian. More

Harry is always informative and friendly. I like coming to friendly kia because I know alot of the employees and they are always making sure im.in good hands to friendly kia because I know alot of the employees and they are always making sure im.in good hands More

Salesman was outstanding. Incredibly helpful relaxed honest and efficient. He is the reason I purchased the car when and where I did and he delivered the car same day to St Pete. honest and efficient. He is the reason I purchased the car when and where I did and he delivered the car same day to St Pete. More

I appreciate the sales department especially Otto. Skye in finance is great. The dealership rates 10 ,clean and efficient. Recommend to all friends. I would go nowhere else to purchase a car, ever. in finance is great. The dealership rates 10 ,clean and efficient. Recommend to all friends. I would go nowhere else to purchase a car, ever. More

Will give 5 stars to Adam Brown and the Dealership in Will give 5 stars to Adam Brown and the Dealership in general. Although I was somewhat disappointed with Jen in reference to the financing end. Will give 5 stars to Adam Brown and the Dealership in general. Although I was somewhat disappointed with Jen in reference to the financing end. More