Ken Ganley Kia of New Port Richey

I’ve leased my second car from Friendly. Their staff & their sales processes are professional and make the customer feel confident that they are offering a deal that is fair and this instills customer con their sales processes are professional and make the customer feel confident that they are offering a deal that is fair and this instills customer confidence. Their service department provides the highest quality & best customer experience which I’ve ever known in 50 years of car ownership. Their service department alone will keep me as a customer! More

Sales was great when I purchased the car, but when I took my car to your complimentary car wash for the first time yesterday, I waited over an hour and the cleaning job was very poor, especially on the inter my car to your complimentary car wash for the first time yesterday, I waited over an hour and the cleaning job was very poor, especially on the interior. They left dirty water smears all over my radio, door handles, etc like they dipped a rag in a dirty soap bucket. I felt my interior was much cleaner before I brought it in. I went home and wiped it down myself. I was also very disappointed that none of the people working at the car wash (in the building) wore masks, except the woman that greeted me. There were signs on the doors that said masks were mandatory, yet none of your workers wore them. More

Go somewhere else that my review, there dealership has gone to crappie. Bought a car has been in 4 times transmission fell out ,back window has stopped working 3 time 2 motors 1 switch but they can't do gone to crappie. Bought a car has been in 4 times transmission fell out ,back window has stopped working 3 time 2 motors 1 switch but they can't do nothing its not considered a lemon yet one more motor and its lawyer time More

Great experience working with Anthony Diaz again! He sold me a car in 2017 and again this past Saturday. Very professional and highly recommend him! me a car in 2017 and again this past Saturday. Very professional and highly recommend him! More

Awesome experience! Otto got us the car we wanted and made the process as painless as possible. Will definitely be back again for our next vehicle! made the process as painless as possible. Will definitely be back again for our next vehicle! More

Terrible management and general manager. I would not recommend this dealer. The greed to squeeze every dollar out of its customers is beyond belief. Scammers. recommend this dealer. The greed to squeeze every dollar out of its customers is beyond belief. Scammers. More

Joe was amazing! He knew everything about each model and I was very impressed with everything that he new! His knowledge was what changed our minds from buying at Friendly Kia! The best thing was the prices I was very impressed with everything that he new! His knowledge was what changed our minds from buying at Friendly Kia! The best thing was the prices of the Telluride’s! I was very happy and didn’t even feel pressured into buying anything! I would recommend Joe for your salesman and Friendly Kia for your purchase! You won’t be disappointed!! We have been stopped and asked if we love our Telluride and every time it is a YES!! Thank You Joe🙂 More

During call, to set apt to repair recall problem, we asked if a problem we were having with the dashboard AC fan was covered by warranty. Initially we were told it would not be covered, however, we were asked if a problem we were having with the dashboard AC fan was covered by warranty. Initially we were told it would not be covered, however, we were asked to hold on the line and after a few minutes the woman came back on and told us she had spoken to the service manager and he said it would be covered. When we arrived for our appointment a young fellow, who appeared to think we made the story up, advised that no it wasn't covered. He directed us to the waiting area. The "waiting area" was a total disgrace. It looked like the walls hadn't been painted in years, everything needed a good cleaning and the furniture should have been replaced. In addition, the employee in charge of the bathrooms and HIS SUPERVISOR should be fired. Prior to visiting the dealership my wife and I had decided to trade our vehicle in if we were made a decent offer on our trade-in. At no time during our visit did ANYONE ask if we'd like to view the inventory. This place, especially in the era of the virus, is as far from a pleasant SALES or SERVICE environment as you can get. We'd have to describe it as a auto dealership on welfare. We will NEVER return. The following week we traded our vehicle at Lokey Kia. More

Toddy is awesome! Anytime I need my car done he always makes sure he does it as fast and efficiently as possible! Always keeps me updated on what I will need done in the near future also! Very pleased whe makes sure he does it as fast and efficiently as possible! Always keeps me updated on what I will need done in the near future also! Very pleased when he takes care of my car! Toddy is my go to for service! Thanks for everything! More

I am very happy with the service and the people within the service department. Everyone is friendly, at Friendly Kia. I needed to leave right away once my vehicle was completed and they got me right out t the service department. Everyone is friendly, at Friendly Kia. I needed to leave right away once my vehicle was completed and they got me right out the door in a timely manner. More