Ken Ganley Kia of New Port Richey

My sales person who is Darnell Washington and he did a good job. This car has less features than my trade and that concerns me but when you’re in sales you don’t mention what it doesn’t have and I underst good job. This car has less features than my trade and that concerns me but when you’re in sales you don’t mention what it doesn’t have and I understand that. So I’m not unhappy with Darnell. More

Excellent service. Greeted as soon as I arrived. First service took less than an hour and I was very pleased. Everyone was very courteous to me. service took less than an hour and I was very pleased. Everyone was very courteous to me. More

This was my second time there, and they treated me so well I'll be back when I am ready for a trade again, believe it well I'll be back when I am ready for a trade again, believe it More

friendly, timely, punctual, hospitable, professional, people seem to know what they're doing and know what they're talking about. Everything seems okay. In the future, try not to get customers to pay fo people seem to know what they're doing and know what they're talking about. Everything seems okay. In the future, try not to get customers to pay for services not ready to be rendered yet before talking to them first. More

I haven't purchased a new car in eight years, and it's always been exhausting thinking about when that time would come again. Previous experiences were dealing with sales departments who didn't know as mu always been exhausting thinking about when that time would come again. Previous experiences were dealing with sales departments who didn't know as much about the car than I did, and dealing with processes that took from, what always felt like, morning to evening. Mr Khalil and Mr. Walsh, along with their Kia Team, changed that experience completely. From our initial elbow bump (COVID-19 safety protocols) to a deal finalizing fist bump, the process was transparent, smooth, and quick! As cliche as it may sound, they live by their name, FriendlyKIA. I purchased a 2021 Telluride SX that has so many features and Mr. Khalil took the time to explain and demonstrate (to great detail) each feature. Mr. Walsh processed the paperwork and detailed out all the warranties, answering all questions regarding what was covered and how each warranty program worked (i.e. ACS Plat Plus and Extended). This team is easily one of the best I've had the pleasure dealing with, and if you are looking for a Kia with a team who cares, look no further than FriendlyKIA. I would like to also add that Crystal was extremely responsive and helpful in providing sales pricing details prior to arriving. Just a stellar team all together! Thanks for taking the time to read this and I hope (I know) you will have the same experience! More

charged me 22 dollars to do a patch on my rear passenger side tire to repair a puncture. Air is still leaking and tire will only hold air for 1.5 days. Needs to go back in to do the job right side tire to repair a puncture. Air is still leaking and tire will only hold air for 1.5 days. Needs to go back in to do the job right More

Great service as usual every one is always attentive at our needs, just wish it would not take so long for just an oil change, otherwise all is good our needs, just wish it would not take so long for just an oil change, otherwise all is good More

Very pleased. Our sales man Otto is wonderful and manager Carl has gone out of his way to help. Also service dept. Toddee was more than willing to solve a problem. Carl has gone out of his way to help. Also service dept. Toddee was more than willing to solve a problem. More

I had a great experience with the people at the dealership. They were friendly and helpful and got me into a great new car. I was very happy I chose that dealership. dealership. They were friendly and helpful and got me into a great new car. I was very happy I chose that dealership. More

The dealership was very helpful and friendly, when it came time for me to look for a car they weren’t hesitant about what car to show me which helped out a lot came time for me to look for a car they weren’t hesitant about what car to show me which helped out a lot More