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Ken Ganley Kia of New Port Richey

New Port Richey, FL

4.4
4,819 Reviews
There isn't a better brand than Kia, and there isn't a better place to buy them than Ken Ganley Kia of NPR. We believe in the Kia products that we sell and in the team that we have brought together to supply them here in New Port Richey. We have a huge selection of over 600 new Kia vehicles. No matter what you need, Kia will be there for you with their wonderful cars, SUVs, crossovers, and minivans. At Ken Ganley Kia we serve all of Pasco County and many other areas throughout the Tampa Bay area of West Central Florida including Wesley Chapel, Tampa, Clearwater, Spring Hill, St. Petersburg, and countless other communities. We also have a wonderful selection of high-quality used vehicles that will fit into any budget. If you are looking for a place to get your Kia service and warranty work done, then you have come to the right website. We can handle any service or maintenance that your Kia may need. Come to Friendly Kia in New Port Richey and let us show you how amazing a Kia vehicle truly is.
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5819 U.S. Hwy 19

New Port Richey, FL

34652

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Showing 4,819 reviews

February 08, 2021

Great people. Honest and trustworthy. Pleasantly surprised and the deal went exactly as planned. Vince and Emmanuel were the best. I can’t say enough about the process. More

by Marsu1308
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmanuel Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skye Cheney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince Angelotti
Feb 09, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to leave us a review! Vince and Emmanuel are both excellent members of our team at Friendly Kia, and we will be sure to let them know that you appreciate their help. We are grateful that we got the opportunity to work with you, and we hope to see you again sometime!

February 08, 2021

The staff was curious. Matt was my guy that took my car. I was there for a hour and a half when I went to ask what's taking so long I saw my car being taken back to be fixed. I was upset. I finally got out More

by perrylis59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Feb 09, 2021 -

Ken Ganley Kia of New Port Richey responded

Perry - I apologize for the delay you experienced here and can understand your frustration. We strive to deliver timely service so I will speak with my team to better understand what happened during your visit. If there is anything that I can do to assist you, please don't hesitate to give me a call. Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

February 06, 2021

I guess my answer would be it depends. The first visit with a recalled engine. Great customer service and attention to details. Customer service should be a top priority and small things matter. First tim More

by jackie.flores
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Body Shop
Feb 26, 2021 -

Ken Ganley Kia of New Port Richey responded

Jackie - This review is a bit disappointing to read. We are certainly grateful for your loyal business here, and I'm sorry to hear that we didn't leave you with that impression. I would be more than willing to speak with you directly about what happened with the car wash and see what we can do to make this right for you. I'm going to look up your contact information, but please don't hesitate to give me a call. Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

February 06, 2021

All of the staff as friendly Kia is excellent every time I go there I am being treated in a very special way I would recommend service Kia to everyone More

by Arnikam26
Customer Service
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon, Harry Parmar
Feb 08, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to leave us a review! We are grateful to have you as a customer here at Friendly Kia, and we will be sure to let our team know that you appreciate their help. We look forward to your next visit!

February 06, 2021

Everyone that works here is wonderful. Friendly, and willing to make sure your needs are met. They go above and beyond. I would definitely recommend this dealership to others. More

by SUEZQCFD2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skye Cheney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Dimaggio, Joe Vickers, Kenan Smiley
Feb 08, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to leave us a review! We are grateful to have you as a customer here at Friendly Kia, and it means a lot to know that you enjoy working with our team. We look forward to your next visit!

February 05, 2021

Very helpful and knowledgeable. I’m loving my Telluride and the service I receive when I take it in for services. Thank you for all you do... More

by loriwhitefl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Brogdon
Feb 05, 2021 -

Ken Ganley Kia of New Port Richey responded

We're so lucky to have you in the Friendly Kia family, Lori! Thank you for always bringing your Kia Telluride back to us for service. We appreciate your business and your lovely review!

February 05, 2021

The best dealership in Pasco County. When they say Friendly the mean it. Every time I have my Telluride serviced they do a great job. More

by proberts1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skye Cheney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Jozsa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Mullis, John Gilliss, Harry Parmar
Feb 05, 2021 -

Ken Ganley Kia of New Port Richey responded

We are so grateful for your review. It means the world to us here at Friendly Kia!

February 05, 2021

I’ve been dealing with Friendly for a few years now. Like always they were super friendly! Super fast service, car wash was pretty good too thanks. More

by casarescole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I really don’t remember his name
Feb 08, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to leave us a review! It always means a lot to know that we are living up to our name here at Friendly Kia, and we are grateful for your returning business. We look forward to your next visit!

February 04, 2021

Very pleased. Nice staff. The job was done fast and they honored the recall. Definitely recommend this company to everyone who is need of a service. More

by riogirl1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon, Harry Parmar
Feb 04, 2021 -

Ken Ganley Kia of New Port Richey responded

We're so proud to have earned your endorsement! Thank you for coming to Friendly Kia for your recall repairs!

February 04, 2021

I was pleased that they sent me to the car wash to sit away from other people. I was not satisfied with the price and it was ironic that they gave me my car and didn't ask for payment. I had to fight dr More

by GERRY.WALLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Feb 05, 2021 -

Ken Ganley Kia of New Port Richey responded

Gerry - Thank you for taking the time to leave us this feedback. We do strive for accommodating service here, and I apologize for any miscommunication or inconvenience that occurred. I will be sure to share this feedback with my team and we will work to improve our process going forward. If there is anything more you would like to share with me, please don't hesitate to give me a call. Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

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