Ken Ganley Kia of New Port Richey

Professional Service The Service Advisor met me at the car as I arrived, took the mileage, offered options during waiting and had the car in the service bay within several The Service Advisor met me at the car as I arrived, took the mileage, offered options during waiting and had the car in the service bay within several minutes. He updated me on the vehicle stat twice, went over the results and had me at checkout and then off the lot in around 45 minutes. Excellent! More

Satisfied Customer This was my second vehicle purchase at your dealership and I was more than pleased to do business with your staff. I would not hesitate to refer other This was my second vehicle purchase at your dealership and I was more than pleased to do business with your staff. I would not hesitate to refer other customers in your direction. More

Quick recall repair I received the dreaded "we need to fix things" on your vehicle letter, so I set an appointment at Friendly. My person was David Quinn, and he was fant I received the dreaded "we need to fix things" on your vehicle letter, so I set an appointment at Friendly. My person was David Quinn, and he was fantastic! He kept me in the loop on my car, printed out a list of potential things to keep my eye out for, and even had my car washed and vacuumed! All in all, my experience at Friendly was far more than I expected. I definitely, very highly recommend them, and will absolutely be back myself! More

ON TIME, NO PRESSURE WE ARRIVED 10 MINUTES EARLY BUT THE PROCESS WAS STARTED IMMEDIATELY, OPTIONS PRESENTED WITH NO PRESSURE AND FINISHED ON TIME. WE ELECTED TO GET THE F WE ARRIVED 10 MINUTES EARLY BUT THE PROCESS WAS STARTED IMMEDIATELY, OPTIONS PRESENTED WITH NO PRESSURE AND FINISHED ON TIME. WE ELECTED TO GET THE FREE WASH SO THAT TOOK A LITTLE . THE COFFEE AREA WASN'T VERY TIDY AND THE DONUTS MESSY.. More

Slower then usual As usual, the people are Always friendly and courteous! I did have to wait longer then usual for someone to assist in the Service lane, even though I As usual, the people are Always friendly and courteous! I did have to wait longer then usual for someone to assist in the Service lane, even though I had an appointment, then it was slow getting answers as to the whys I brought my vehicle in in the first place. It seemed liked I had to locate my service advisor to get him to get an answer for me on any specific question instead of him getting the results first and finding me. It took almost 2 hours from when I brought my vehicle in from the appointment time to when I finally got up to locate him to get the first response and it should never have taken that long. I love this dealership so I did not get upset and had never seen this advisor before so thought maybe he was still in training. Things did not get much better but I managed to make the best of the situation. I spent almost 6 hours at your dealership that day, not how I had planned on my day. The donuts were good though! More

Great customer service We had our vehicle serviced for its first oil change, very happy, they aim to please and even washed the vehicle, highly recommend. Drove from Spring We had our vehicle serviced for its first oil change, very happy, they aim to please and even washed the vehicle, highly recommend. Drove from Spring Hill, but worth it. More

Awesome Great costumer service.I was very excited when I was approved the car that I want.I came out with my car 2019😍 Thank you! Great costumer service.I was very excited when I was approved the car that I want.I came out with my car 2019😍 Thank you! More

Excellent I had appt for my 15,000 mile service and I asked if they would be able to complete the service with in 1 hour and they were done in 45 minutes - Awes I had appt for my 15,000 mile service and I asked if they would be able to complete the service with in 1 hour and they were done in 45 minutes - Awesome More

Service you can count on Friendly KIA makes it easy to have your car serviced. I like to make the appointment and while waiting go to Cracker Barrel for breakfast come back i Friendly KIA makes it easy to have your car serviced. I like to make the appointment and while waiting go to Cracker Barrel for breakfast come back in an hour and it's done. More

Friendly service with no pressure! This is the best dealership we have ever been to. We were interested in the Sorento or the Niro. As soon as we drove the Niro, though, we knew that This is the best dealership we have ever been to. We were interested in the Sorento or the Niro. As soon as we drove the Niro, though, we knew that was the car for us. We chose it for the nice ride, the gas savings, and all the safetly features (since we are Senior citizens.) Our sales guy, (Vinny), was super. He was so friendly and helpful with all of our concerns. There was no pressure from him at all. Bobby Walsh in Finance was equally friendly, helpful, and seemed entirely honest and up front with us regarding financing and buying the extra warranty. One service we really appreciated was the full tank of gas! In the past, we were lucky to get enough gas in the vehicle to get to a gas station. More