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Ken Ganley Kia of New Port Richey
New Port Richey, FL
4,907 Reviews
There isn't a better brand than Kia, and there isn't a better place to buy them than Ken Ganley Kia of NPR. We believe in the Kia products that we sell and in the team that we have brought together to supply them here in New Port Richey. We have a huge selection of over 600 new Kia vehicles. No matter what you need, Kia will be there for you with their wonderful cars, SUVs, crossovers, and minivans. At Ken Ganley Kia we serve all of Pasco County and many other areas throughout the Tampa Bay area of West Central Florida including Wesley Chapel, Tampa, Clearwater, Spring Hill, St. Petersburg, and countless other communities. We also have a wonderful selection of high-quality used vehicles that will fit into any budget. If you are looking for a place to get your Kia service and warranty work done, then you have come to the right website. We can handle any service or maintenance that your Kia may need.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,907 reviews
October 29, 2018
Problem solved within the hour Took 2017 Niro in for a squeak and a rattle. A loose bracket was found, tightened and we were on our way in no time. Took 2017 Niro in for a squeak and a rattle. A loose bracket was found, tightened and we were on our way in no time. More
by Roaming
Verified CustomerEmployees Worked With
David Quinn
October 29, 2018
Service appt The service department is friendly and fast. They didn’t try to “up sell” unneeded service which is a blessing. The complimentary car wash was also The service department is friendly and fast. They didn’t try to “up sell” unneeded service which is a blessing. The complimentary car wash was also nice. More
by abgosney13
Employees Worked With
Santos Rivera
October 29, 2018
Great service !!!!! I was in and out in great time and a special thanks to David who checked me in for my appointment and for taking his time explaining the problem I was I was in and out in great time and a special thanks to David who checked me in for my appointment and for taking his time explaining the problem I was having with my car and all my questions were answered. More
by Pat
Employees Worked With
David Cawthon
October 29, 2018
Stuck on side of road I ended up on the side of the road with a blow out. Was towed to another dealer Crown they just were not my Friendly Kia crew. John was able to get th I ended up on the side of the road with a blow out. Was towed to another dealer Crown they just were not my Friendly Kia crew. John was able to get the tire Crown didn’t have in stock driven down to Crown for my repair. Can’t say enough but thank you John! More
by hollykay568
Employees Worked With
John Schmidt
October 29, 2018
Excellent Everything was great, from start to finish. They looked over everything I asked (which was a list lol). And, Santos was a great guy. A Everything was great, from start to finish. They looked over everything I asked (which was a list lol). And, Santos was a great guy. A More
by Aml0602
Employees Worked With
Nicolette , Santos Rivera
October 29, 2018
Great Glad we can upgrade the car wash at the service area. Overall just great This is my fourth Sorento and I love it. Great car for the $$ Glad we can upgrade the car wash at the service area. Overall just great This is my fourth Sorento and I love it. Great car for the $$ More
by BCREECH0
Employees Worked With
Santos Rivera
October 29, 2018
Excellent service very helpful Mike McKnight was so helpful and tried to hurry things along since I had my son who has special needs. He explained everything in detail and I felt he Mike McKnight was so helpful and tried to hurry things along since I had my son who has special needs. He explained everything in detail and I felt he was very honest and reliable. I’d recommend him to others. More
by mesters71
Employees Worked With
Mike McKnight, Diane Borden
October 29, 2018
Lease of Kia Niro Hybrid Touring John was such a pleasure to work with, we were delighted to have him take us on a test drive and from there we fell in love with the Kia Niro. We had John was such a pleasure to work with, we were delighted to have him take us on a test drive and from there we fell in love with the Kia Niro. We had no anxiety or stress. We shared a great test drive, and he showed us all the great features. He made our experience fun. We felt like he took great care of us! More
by Carefree_D.
Employees Worked With
Bobby Walsh, John Armstrong, Katharine Stahl
October 29, 2018
Wonderful car buying experience! I had such a great buying experience at Friendly Kia because I was greeted by courteous, helpful employees. Then the salesman that helped me listened I had such a great buying experience at Friendly Kia because I was greeted by courteous, helpful employees. Then the salesman that helped me listened to exactly which type of vehicle I was interested in and showed me the car and we test drove it and I was sold. My experience from start to finish was marvelous and I love my Kia. More
by kathy.clement
Employees Worked With
Diane Borden, Joe Vickers, Luis Belen
October 29, 2018
Worst experience at a dealership ever Let me start by saying I bought two cars from this dealership this year, and we co-signed for my daughter's (yep 3 cars in a year) and I will NEVER g Let me start by saying I bought two cars from this dealership this year, and we co-signed for my daughter's (yep 3 cars in a year) and I will NEVER go back to this dealership for anything EVER! I took my car there for a simple oil change. The hassle started before I even got there as my car requires full synthetic and my confirmation email showed I was set for semi synthetic . I figured no big deal and called them to fix it. The girl on the phone was very nice and apologized for the mix up updated the service and gave me the new price. My car requires 6 quarts, not 5 so I asked if there was going to be an extra charge (I saw a coupon that said limit 5 quarts). She admitted she didn't know and asked me to hold. I was happy for that, as I would rather wait for the right answer then be surprised later. Unfortunately, she came back and assured me that it would cover the 6 quarts if that is what the vehicle called for... that was incorrect. So I show up on the day and am told the 6th quart is extra as the limit is 5. Not a big deal it's self as it's only a $7.00 difference. but the big issue came after the service, I was offered the complementary wash. I said sure I will wait for the wash. 1.5/2hrs later they tell me my car is ready, I pay the bill that jumped from the $69.00 quote to $85.00 and meet the service person outside. My car looks worse then it did before the wash as they used dirty towels to wipe it down. The guy was very apologetic and ran inside to get a towel to try and "touch it up". then I looked inside. despite asking them not to move my seat and even having it listed on the work order guess what they did.. Unfortunately that wasn't the worst of it. As I looked around I saw and pointed out to the tech that the chrome trim on my steering wheel was scratched from being rubbed with something abrasive. The tech tried to "wipe it clean" which of course didn't work as it was scratches and chips, not dirt. Then I noticed my drivers side window now has a one inch scratch in the tint. At this point I was to pissed to think straight, told the tech to move and drove away. Never before have I paid someone to mess up my car. I am still so angry I can't even put it into words. More
by JD
Employees Worked With
I have no idea
