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Ken Ganley Kia of New Port Richey

New Port Richey, FL

4.4
4,819 Reviews
There isn't a better brand than Kia, and there isn't a better place to buy them than Ken Ganley Kia of NPR. We believe in the Kia products that we sell and in the team that we have brought together to supply them here in New Port Richey. We have a huge selection of over 600 new Kia vehicles. No matter what you need, Kia will be there for you with their wonderful cars, SUVs, crossovers, and minivans. At Ken Ganley Kia we serve all of Pasco County and many other areas throughout the Tampa Bay area of West Central Florida including Wesley Chapel, Tampa, Clearwater, Spring Hill, St. Petersburg, and countless other communities. We also have a wonderful selection of high-quality used vehicles that will fit into any budget. If you are looking for a place to get your Kia service and warranty work done, then you have come to the right website. We can handle any service or maintenance that your Kia may need. Come to Friendly Kia in New Port Richey and let us show you how amazing a Kia vehicle truly is.
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5819 U.S. Hwy 19

New Port Richey, FL

34652

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Showing 4,819 reviews

April 29, 2021

FRIENDLY IS THE NAME........AFTER 3YRS OF LEASING I FRIENDLY IS THE NAME........AFTER 3YRS OF LEASING I KEEP COMING BACK BECAUSE OF THE CAR WHICH IS ALWAYS EXCELLENT ......BUT MY FAVORITE SALESMAN GO More

by lgcubies
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kipping
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Tenn
Apr 29, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for the great review! We are very proud to have Bob on our team and happy to hear that he delivered such a seamless purchase experience. Drive safely in your new vehicle, and enjoy it! We hope to see you again at Friendly Kia!

April 29, 2021

The name friendly Kia speaks for itself, I had a great experience. I felt welcomed, I couldn’t believe I walked out with a new car, the process was smooth sailing I really appreciate that. JB did a wonder More

by radhiyahadley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Cheney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saritza Vazquez , Amgad "JB" Khalil, Tony Delgado
Apr 30, 2021 -

Ken Ganley Kia of New Port Richey responded

Thanks for posting about your experience with our Friendly Kia team! It is our goal to find the best option for shoppers and I am glad that came through to you. On behalf of all of us here, congrats, and safe travels!

April 28, 2021

Service was quick. Rep Harry kept me informed with what they were doing and time. Check out was also very personable. Keep it up everyone. More

by nsvelez71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Apr 28, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Friendly Kia, and we will certainly let Harry know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

April 28, 2021

Service dept woman rep was condescending and rude.wait time was long.did not fully explain seemed too busy to take the time to explain More

by notgiven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janee Powell-Tavares
Apr 28, 2021 -

Ken Ganley Kia of New Port Richey responded

I am sorry to hear that you did not have a better experience working with us. We strive to deliver seamless and efficient service, and it is disappointing to hear that my team left the wrong impression. I assure you that I will look into your situation immediately to see that this feedback is properly addressed. Lastly, if there is anything more I can do to improve your visit, please do not hesitate to give me a call directly. Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

April 28, 2021

Robert Kim made buying a new car so easy and stress free for me. I was planning on shopping around... he was able to do exactly what I wanted for my car purchase that I moved forward with my first stop with More

by b.miranda1990
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Tucker, Robert Kim
Apr 28, 2021 -

Ken Ganley Kia of New Port Richey responded

Congratulations on your new KIA Sportage! We are happy to hear you had a great experience working with Robert and are thrilled that he helped you drive home in the right car for you. Our team at Friendly Kia always strives to provide the best service to our customers so we love to see this positive feedback. We wish you many safe miles in your new ride!

April 28, 2021

The service writer was curious & professional. My vehicle needed a recall update on the ECM, the Rt rear wheel speed sensor was bad and replaced under warranty and I had all 4 tires replaced. Being an ASE Ma More

by yama540
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Vargas & Ryan Galen
Apr 29, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you with your recall here at Friendly Kia, and we will certainly let our team know that you appreciate their help. It means a lot to hear from you that we provided the exceptional service we strive for here, and if you ever need anything else, don't hesitate to come back and see us again!

April 28, 2021

Service was great just not liking being there for 6 hours. Next time I will take an Uber home and come back. Everyone is usually friendly. More

by missdunedi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenan Smiley, Harry Parmar
Apr 29, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to leave us this review and feedback. We do strive for efficient service, and I will be sure to share this with my team to ensure that we improve our speed and communication going forward. If there is anything more I can do to assist you, please don't hesitate to give me a call! Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

April 28, 2021

Always dependable...one visit and that's it! I have been to other dealers that will try to add areas of service that aren't really necessary. NOT at Friendly Kia! More

by Cem Maier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Byrd
Apr 29, 2021 -

Ken Ganley Kia of New Port Richey responded

Cem - We appreciate your business and your trust in our team. Thank you from all of us at Friendly Kia and safe travels until we see you next!

April 28, 2021

Had just left dealership after getting services done ,was driving and noticed the hood moving up and down I pulled into a store parking lot and yup! They didn't close my hood all the way I was thinking of c More

by jasminev1111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar, Gene Byrd
Apr 29, 2021 -

Ken Ganley Kia of New Port Richey responded

Jasmine - Thank you for reaching out. We want our customers to feel confident in the work we do and I'm so sorry that we didn't close your hood. I also apologize for any confusion this email caused. I appreciate this feedback, and if there is anything that I can do to help you, please don't hesitate to give me a call. Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

April 27, 2021

There are Lots of vehicles on the lot, salesman are a bit pushy and rushed. I would recommend going elsewhere for service. Everytime I leave the service dept car comes back with new scratches and once someon More

by rebecca
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Armstrong, Neil Tenn, Amgad "JB" Khalil
Apr 28, 2021 -

Ken Ganley Kia of New Port Richey responded

Rebecca - Thank you for reaching out. I apologize for the issues you've experienced as we have high standards of care for our customers. I appreciate you bringing these concerns to my attention so that I can address them with my team. I hope you consider allowing us another chance to impress you, and if there is anything that I can do to help, please contact me directly. Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

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