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Ken Ganley Kia of New Port Richey

New Port Richey, FL

Overview
Employees
Reviews
Vehicles
4.4
4,819 Reviews
There isn't a better brand than Kia, and there isn't a better place to buy them than Ken Ganley Kia of NPR. We believe in the Kia products that we sell and in the team that we have brought together to supply them here in New Port Richey. We have a huge selection of over 600 new Kia vehicles. No matter what you need, Kia will be there for you with their wonderful cars, SUVs, crossovers, and minivans. At Ken Ganley Kia we serve all of Pasco County and many other areas throughout the Tampa Bay area of West Central Florida including Wesley Chapel, Tampa, Clearwater, Spring Hill, St. Petersburg, and countless other communities. We also have a wonderful selection of high-quality used vehicles that will fit into any budget. If you are looking for a place to get your Kia service and warranty work done, then you have come to the right website. We can handle any service or maintenance that your Kia may need. Come to Friendly Kia in New Port Richey and let us show you how amazing a Kia vehicle truly is.
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5819 U.S. Hwy 19

New Port Richey, FL

34652

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Showing 4,819 reviews

May 10, 2021

Harry did the maintenance on my Kia soul. The job was completed in the time it was scheduled for but Harry failed to let me know for the next two hours. What was supposed to be a 2 hour job turned into a More

by alldredgjackie
Customer Service
Recommend Dealer
No
Employees Worked With
Harry Parmar
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May 25, 2021 -

Ken Ganley Kia of New Port Richey responded

This is a disappointing review to read, and it certainly doesn't sound like the attentive and accommodating service we pride ourselves on here. I sincerely apologize for the miscommunication, and I will be sure to share this feedback with my team and ensure we improve our attentiveness going forward. If there is anything more I can do to assist you, or if there is anything more you would like to share with me, please don't hesitate to give me a call. Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

May 10, 2021

It was great working with Reginald/Darnell, who was extremely knowledgeable about the Telluride & the Carnival. His follow up is great.. He is an attribute to Friendly Kia! More

by Katydid
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
R. Darnell Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa, Jennifer Polizzi
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May 10, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for the great review! We are thrilled to hear that you had such a seamless purchase experience working with Reginald and Darnell. Drive safely in your new Kia Telluride, and we hope to see you again down the road! - The Friendly Kia team

May 10, 2021

The service appointment was swift and complete. I don't have any complaints about my latest visit to Friendly Kia. I would gladly recommend you. More

by douglasmsmiley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenan Smiley
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May 10, 2021 -

Ken Ganley Kia of New Port Richey responded

Douglas, thank you for your business and your confidence in our service team! We are grateful to have you as a customer and we look forward to welcoming you back to Friendly Kia next time. Have a wonderful day!

May 10, 2021

Great experience buying my 2021 Sportage. Peter was exceptional at explaining all of the features and functions. The lady that does the title work was also very helpful about explaining the details. More

by krolakk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Jozsa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katharine Stahl, Curtis Tucker, Jennifer Polizzi
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May 10, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to leave us a review! We are pleased to hear that you had a great experience working with our team at Friendly Kia, and we will certainly let Peter know that you appreciate his help. Enjoy your 2021 Kia Sportage!

May 10, 2021

They had amazing customer service and helped me out with anything I needed. And I was out in a timely manner. Highly recommend coming here. More

by meganbennett59
Recommend Dealer
Yes
Employees Worked With
Emmanuel Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Tenn, Curtis Tucker
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May 10, 2021 -

Ken Ganley Kia of New Port Richey responded

Megan - thank you for the terrific review! We're so glad the team here at Friendly Kia could make your visit a breeze. We're grateful for your business and hope to see you again soon!

May 10, 2021

I believe they were supposed to check the tire pressure when I had my oil change. A couple days later I needed air in 1. More

by ingridbonacasa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janee Powell-Tavares
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May 11, 2021 -

Ken Ganley Kia of New Port Richey responded

Ingrid - I apologize for the inconvenience with regard to your tire. We strive to deliver a seamless service experience, and we want the most for our guests. I assure you that we will use this feedback to prevent this type of mishap from happening in the future. If there is anything more we can do to improve your visit, please do not hesitate to reach out. Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

May 10, 2021

Great experience! Great value. The got me a really great fiance rate. This is the second car we have purchased there. Will go back again. More

by THESPINALIOS50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Tucker, Armani Jackson
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May 10, 2021 -

Ken Ganley Kia of New Port Richey responded

Thanks for reviewing Friendly Kia! We wish you safe travels in your newly purchased vehicle!

May 10, 2021

This has been the most enjoyable car purchase ever. Everyone from the salesman to signing the contract was great. This is my 3rd Kia and I will be back. More

by BIGALCROSE
Recommend Dealer
Yes
Employees Worked With
Skye Cheney
Other Employees : Armani Jackson
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May 11, 2021 -

Ken Ganley Kia of New Port Richey responded

This review makes our day! Thank you for trusting our team with your business, we are delighted to have you as a returning customer. Safe travels in your new car!

May 10, 2021

When I called to check my vehicle after 6 hours after the scheduled appointment. The service person handling the job didn’t know where the mechanic was ,if parts were still needed , or if my car was even rea More

by marcnierengarten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
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May 26, 2021 -

Ken Ganley Kia of New Port Richey responded

Marc - This is a disappointing review to read, and it doesn't sound like the knowledgeable and accommodating service we pride ourselves on here. I would be more than willing to speak with you directly about what happened and ensure that we address this with the appropriate personnel. I'm going to look up your contact information, but please don't hesitate to give me a call. Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

May 10, 2021

Great experience we have complaints or issues. Service was fast. We were out in less than three hours. Adam Brown was awesome and very informative. More

by ahewett76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Walsh
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May 10, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for reviewing Friendly Kia! We're happy to hear that Adam provided you with a seamless and enjoyable experience!

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