Ken Ganley Kia of New Port Richey

Not happy that the rep tried to up sell me a cabin filter & air filter. I just purchased the car in Dec 2019 and these should have been replaced before it was sold. Also why did he not see I bought car there & air filter. I just purchased the car in Dec 2019 and these should have been replaced before it was sold. Also why did he not see I bought car there to know that. More

Just purchased my second vehicle from friendly Kia. Craig London what's friendly courteous and very informative. I did not feel pressured in any way and they gave me a great deal on my new Kia soul. London what's friendly courteous and very informative. I did not feel pressured in any way and they gave me a great deal on my new Kia soul. More

We had a great experience we always use kia for all our services my side mirror was not closing but the electric was still working putter our battery I figured I!d be there for several hours but my servic services my side mirror was not closing but the electric was still working putter our battery I figured I!d be there for several hours but my service rep Steve was great in less than 30 minutes great job P OP More

An happy leap of faith My lease was coming to an end and I had been shopping for months to find another car that would make me happy. When my fiancé bought a Kia SUV near ho My lease was coming to an end and I had been shopping for months to find another car that would make me happy. When my fiancé bought a Kia SUV near home in Fort Lauderdale, I tried a Kia Cadenza 2017. It was the only Cadenza on the premises. It drove like being on a cloud. I kept it in mind but didn't want an older car. Unfortunately, I don't like a black interior car, it feels depressing to me. We looked and looked online and sometimes the dealership didn't have in stock what they pretended having online. I started extending my research and just when I was ready to buy a white car with black interior among the very few Cadenza on the market, I saw white with beige interior, I couldn't believe it. I called to make sure they had it and my fiancé and I decided to drive the 6 hours to the dealership and make it a relaxing trip whether I got the car or not. I couldn't afford a 2020 so this 2019 seemed like a good fit for me. And then it all happened. Friendly KIA is just like the name says, friendly, down to earth and listening to your needs. I was still skeptic and ready to walk out, but between Georges (who went totally out of his way even the next morning to fix something we didn't understand) and Vince our salesman team and Joe DiMaggio who worked out the deal for us and Skye the financial manager, it was totally painless, without stressed and pushed in a emotional rollercoaster. Real people who care. My fiancé and I felt like family and they took care of us until all details were taken care of. We don't care about 6 hours of driving, when comes time to change our both Kia, we are going back to Friendly Kia. Thank you so much. More

2020 Sorento Friendly Kia We just made our third lease with Friendly Kia and as usual were very pleased with the service my wife and I received from the staff we were in conta We just made our third lease with Friendly Kia and as usual were very pleased with the service my wife and I received from the staff we were in contact with .We were returning our 2017 Sorento and Ed was very helpful with this return. Then on to picking out the next lease car Vince was not only helpful but very patient with us and we were able to get everything we were looking for in our new lease. Then Monday morning I received a call from Kate at Friendly Kia to see if I had any questions about my new car. I only had one problem not with Friendly Kia but with opening an account and she was able to get me another # to call but with the COV19 problem their lines were not taking calls at this time she thought I should call later on in the day and I will try that. More

My visits to Kia for service have all been handled with professionalism and courtesy. This makes something that I would rather not deal with, much more pleasant than it could be. professionalism and courtesy. This makes something that I would rather not deal with, much more pleasant than it could be. More

Map Light A not working. I received very good service, Harry was friendly and the work was done quickly. There wasn't a charge, the bulb was covered under the 12 month warrant I received very good service, Harry was friendly and the work was done quickly. There wasn't a charge, the bulb was covered under the 12 month warranty. I set up the appointment with Kate, she was very nice, it was a pleasure talking with her. More

Friendly Kia, is true to their name. Treated like a friend not a number. David in service is awesome!! He kept me updated on my van. friend not a number. David in service is awesome!! He kept me updated on my van. More

I am very happy to have received an excellent service at Friendly Kia. I am in love with my new Kia Forte Lxs 2020. A complete car at an excellent price. The sales agent Otto Villalta was very patient and l Friendly Kia. I am in love with my new Kia Forte Lxs 2020. A complete car at an excellent price. The sales agent Otto Villalta was very patient and led me by the hand in the process answering every doubt or question I had. More

Harry takes time to listen and his results Of his job Harry takes time to listen and his results Of his job time wise are a blessing to an elderly senior citizen... Appreciate the whole service dept..e Harry takes time to listen and his results Of his job time wise are a blessing to an elderly senior citizen... Appreciate the whole service dept..especially at this crucial time! Thanks guys!!! More