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Ken Ganley Kia of New Port Richey

New Port Richey, FL

4.4
4,819 Reviews
There isn't a better brand than Kia, and there isn't a better place to buy them than Ken Ganley Kia of NPR. We believe in the Kia products that we sell and in the team that we have brought together to supply them here in New Port Richey. We have a huge selection of over 600 new Kia vehicles. No matter what you need, Kia will be there for you with their wonderful cars, SUVs, crossovers, and minivans. At Ken Ganley Kia we serve all of Pasco County and many other areas throughout the Tampa Bay area of West Central Florida including Wesley Chapel, Tampa, Clearwater, Spring Hill, St. Petersburg, and countless other communities. We also have a wonderful selection of high-quality used vehicles that will fit into any budget. If you are looking for a place to get your Kia service and warranty work done, then you have come to the right website. We can handle any service or maintenance that your Kia may need. Come to Friendly Kia in New Port Richey and let us show you how amazing a Kia vehicle truly is.
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5819 U.S. Hwy 19

New Port Richey, FL

34652

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Showing 4,819 reviews

November 10, 2020

Best dealership ever! Staff is always so friendly and explains everything in ways that I understand what is going on with my car. The best part is their quick service More

by daisyvargas159
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon, Harry Parmar
Nov 11, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Friendly Kia, and we look forward to your next visit!

November 10, 2020

This is our third Kia we have purchased and second from Friendly Kia. Even though we now live in Atlanta we will only buy Kia products from Friendly. Our sales consultant Sage was extremely knowledgeable a More

by mike.mclachlan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Mitchell
Nov 11, 2020 -

Ken Ganley Kia of New Port Richey responded

Mike, thank you for taking the time to leave us a review! We are grateful for your loyal business here at Friendly Kia, and we will certainly let Sage know that you appreciate the help. We look forward to your next visit!

November 10, 2020

I am mostly happy about the service I get at Kia. There was one incident that I wasn't happy with. They never picked my car up for the.wheel alignment. I went else where to have it done. More

by kathyhartling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janee Powell Tavares
Nov 11, 2020 -

Ken Ganley Kia of New Port Richey responded

Kathy - Thank you for reaching out. I sincerely apologize for our mistake here. I understand that you found another provider to handle your wheel alignment, but I will look into why this situation occurred to make sure it doesn't happen again. If there is anything further that I can do to assist you, please give me a call. Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

November 09, 2020

So friendly and polite. I’ve never had a bad experience with Friendly KIA You guys make a woman feel comfortable unlike most car service places. Thank you!!!! More

by gflabbi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toddee Englehart
Nov 09, 2020 -

Ken Ganley Kia of New Port Richey responded

It's so important that our guests feel comfortable during their visits so we are delighted to see this feedback. Thank you for being a great Friendly Kia customer!

November 09, 2020

This is the best place to have your vehicle serviced. Best friendly people. Caring professionals. Willing to work with you and meet your needs. Thanks. More

by dan.bergen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt.
Nov 09, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you, Dan, for trusting Friendly Kia with your vehicle. We're proud to have earned your support and we look forward to taking care of you in the future!

November 09, 2020

I brought my Kia Sorento in for service because water was dripping on the front passenger floor. They told me the entire dashboard would have to be taken apart to fix the problem. The cost: $4,200.00 and not More

by Bobfortney63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Schmidt, Cody Brogdon, Harry Parmar
Dec 01, 2020 -

Ken Ganley Kia of New Port Richey responded

Bob - This is a concerning review to read, and I would like to speak with you directly about what happened here. We strive to provide accommodating service at a competitive price, and it sounds like there may have been a miscommunication here regarding the diagnostic or required maintenance. I'm going to look up your contact information, but please don't hesitate to give me a call. Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

November 09, 2020

I worked with Steve shaumberg, he did a great job as far as valuing our time I really appreciated that. He was courteous and knowledgeable. More

by msibert219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Tucker
Nov 09, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for posting about your car-buying experience with Steve! We love to hear that he provided knowledgeable service which earned your five stars. Happy travels!

November 09, 2020

Would have given 5 stars but had a couple of issues. First was I was told that all I had to do was tell the service person that I needed to have some stains removed from the seats. Not the case More

by jsalvat1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't recall
Nov 11, 2020 -

Ken Ganley Kia of New Port Richey responded

I'm sorry to hear that we didn't earn your five stars and I appreciate you taking the time to share this feedback. We will use your review to improve our processes. Please call me directly if there is anything that I can do to assist you. Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

November 09, 2020

The service tech was very efficient, knowledgeable, informative, friendly. I was just disappointed that the dealership would not fix the tiny scratch on my drivers door. More

by charleneewing57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt in service dept, Kenan Smiley
Nov 11, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for sharing so many kind words about our Service Department. I apologize that we couldn't assist with this scratch and would be happy to speak with you about this further. Don't hesitate to give me a call. Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

November 09, 2020

On time for appt. and done by stated time. Harry was very friendly and checked in throughout the service as I waited on site. Want him every time now. More

by jennifer.bunker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Nov 09, 2020 -

Ken Ganley Kia of New Port Richey responded

Jennifer - thank you for trusting Friendly Kia with your vehicle. We're thrilled to hear that Harry was such a pleasure to work with and that he earned your business. Hope to see you next time!

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