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Ken Ganley Kia of New Port Richey

New Port Richey, FL

4.4
4,819 Reviews
There isn't a better brand than Kia, and there isn't a better place to buy them than Ken Ganley Kia of NPR. We believe in the Kia products that we sell and in the team that we have brought together to supply them here in New Port Richey. We have a huge selection of over 600 new Kia vehicles. No matter what you need, Kia will be there for you with their wonderful cars, SUVs, crossovers, and minivans. At Ken Ganley Kia we serve all of Pasco County and many other areas throughout the Tampa Bay area of West Central Florida including Wesley Chapel, Tampa, Clearwater, Spring Hill, St. Petersburg, and countless other communities. We also have a wonderful selection of high-quality used vehicles that will fit into any budget. If you are looking for a place to get your Kia service and warranty work done, then you have come to the right website. We can handle any service or maintenance that your Kia may need. Come to Friendly Kia in New Port Richey and let us show you how amazing a Kia vehicle truly is.
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5819 U.S. Hwy 19

New Port Richey, FL

34652

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Showing 4,819 reviews

November 18, 2020

Outstanding service department. Very professional. Comfortable waiting area. They keep you posted on everything being done to your vehicle. Quick service, fair pricing. I highly recommend this place. More

by Andrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Parker, Joe Vickers
Nov 18, 2020 -

Ken Ganley Kia of New Port Richey responded

Andrew, thank you for taking the time to leave us a review! We are grateful for your business here at Friendly Kia, and we will certainly let Matt know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

November 18, 2020

We met our service rep 5 minutes before we left,at that time we also met the tech that worked on the car.unlike the service rep he was very helpful. More

by mg14147
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Nov 18, 2020 -

Ken Ganley Kia of New Port Richey responded

I am sorry to hear that you had a disappointing experience. We expect all of our guests to receive five-star service, and I would appreciate the chance to speak with you so I can better understand what happened here. If you are willing to discuss this further, please give me a call at your earliest convenience. Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

November 18, 2020

Friendly, experienced, knowlegable, no hassle, fair pricing. Overall a pleasant shopping experience. Second time they were the only one in the area that had the specific model I was looking for. More

by joetarno
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Dimaggio, Donald Smith
Nov 18, 2020 -

Ken Ganley Kia of New Port Richey responded

Joe, this review makes us smile! It was our pleasure to make your car-shopping experience so enjoyable. Thank you for your confidence in Friendly Kia!

November 18, 2020

Friendly Kia definitely lives up to it's name! From the time we pulled into the dealership to the time we left with our car, everyone was extremely nice. Joe handled our sales and took great care of us. D More

by s.hurd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skye Cheney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Mullis, Joe Vickers, John Gilliss
Nov 18, 2020 -

Ken Ganley Kia of New Port Richey responded

We couldn't have asked for a better endorsement! It makes our day to hear that Joe and Don made your car-buying experience so special. Welcome to the Friendly Kia - we wish you many safe and happy miles in your new vehicle!

November 18, 2020

We worked with Vincent and also with Darnell (Reggie) Washington. Both were awesome. I rate both at a 5. This dealership lives up to its name and is very fortunate to have both these gentlemen on their s More

by patricia.mitchell1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darnell Washington, Vince Angelotti
Nov 19, 2020 -

Ken Ganley Kia of New Port Richey responded

Patricia - We are thrilled to hear that you had a positive experience working with Vincent and Darnell. Thank you so much for taking the time to commend them! All of us at Friendly Kia are grateful for your business and kind review.

November 18, 2020

When they tell you your car will be ready at 10 it is ready at 10. Harry is alway very nice .my car is always clean and washed when they bring me my car . More

by gooygoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Nov 19, 2020 -

Ken Ganley Kia of New Port Richey responded

We're thrilled to hear that Harry and the rest of our team always deliver such transparent and considerate service! Thank you for trusting Friendly Kia with all your repair and maintenance needs!

November 17, 2020

Excellent! I needed a new tire, they were able to fit me in the morning, on a full day. I am very appreciative. The lady and gentleman that help me were so nice!! I could not thank them enough. Dawn is a More

by t_hicks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn
Nov 17, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for the kind words! We love hearing that Dawn delivered such an excellent service experience. Thank you for your business and safe travels! We hope to work with you again at Friendly Kia!

November 17, 2020

My representative got my vehicle in and out so I could get back to work on time I could not ask for better service thank you More

by lillynelson39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Rich Rehkopf, Cody Brogdon, Harry Parmar
Nov 17, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for the review, Lilly! We strive to deliver efficient service, and it is great to hear that this was reflected in your time working with us. Safe travels, and we hope to earn your business again at Friendly Kia!

November 17, 2020

Emmanuel was awesome! He was very helpful. I am indecisive and him and the rest of the team were very patient with me. Thank you! More

by akaut817
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmanuel Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Dimaggio
Nov 17, 2020 -

Ken Ganley Kia of New Port Richey responded

It's great to hear that Emmanuel could help with your purchase and make it an excellent experience. Thank you so much for your business! Our team at Friendly Kia wish you safe travels.

November 17, 2020

Okay experience. Was juggled between two different salesman plus the normal finance guy. I was only told at delivery there was only 1 key for the car. I guess expecting 2 keys is something you have More

by matthewjjohns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Otto Villalta
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Armstrong
Nov 17, 2020 -

Ken Ganley Kia of New Port Richey responded

We strive to deliver a five-star experience and I'm sorry to hear that we missed the mark here. I appreciate you sharing these concerns with me so that I can address them with my team. If there is anything that I can do to assist you, I would be glad to speak with you directly. Don't hesitate to give me a call. Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

Nov 17, 2020 -

matthewjjohns responded

Thanks for taking my call Don and helping coordinate getting me an additional key!

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